YANWEN Tracking

YANWEN International Logistics Department was founded in 1998. With sufficient experience and professional qualities of international logistics and international trade, we can provide you with international logistics services, such as import and export agent,international air and ocean freight forwarder and customs clearance. For the different needs of customers, we endeavor to provide customers with the overall plan and comprehensive logistics solutions, with the purpose of improving the efficiency of logistic management, reducing the operating cost, and winning a competitive advantage for the customer. At present, the International Logistics Department has owned a well-established international network which is able to be operated in 123 countries worldwidely.As an outstanding logistic service supplier, we have provided our services for many large multi-national companies, and gradually completed the change from a freight forwarder to a real global logistics service supplier.

86 400-108-5656 http://www.yw56.com.cn/english/index.aspx

YANWEN Express

Frequently asked questions

Detail >

My package status is "Not Found"？
◆ Description
• "Not found" means there is no information for the tracking number.
◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has been shipped.
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system.
◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
My package has no update for long?
◆ Description
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days. Following elements may
cause no updates of your package.
◆ Possible reason
• It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs procedure and airline arrangement.
If the sender chooses some quite slow couriers like China Post, it may take time for its arrival and a little shipment information may be updated.
• Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport. Tracking information
will not be updated until the package arrives next points.
◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
My package status is "Exception"？
◆ Description
• "Exception" means your package might have been sent to the sender, damaged, lost or other exceptions.
◆ What to do?
• Reach out to your seller or shipper for further details.
My package status is "Expired"？
◆ Description
The status "Expired" means your package has no update info for one month or has not been delivered for two month.
◆ What to do?
• Request your courier or shipping company to check the status of your package.
Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping courier and service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take only a few days to reach the sender. However, if your package is shipping through postal mail, you may need to wait longer. Besides, there are some other factors such as customs processing efficiency and weather.

YANWEN branded tracking experience

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Отслеживание посылок и почтовых отправлений YANWEN по трек-номеру или идентификатору, отследить посылку из Китая, или зказ с алиэкспресс (aliexpress), джум(Joom), служба доставки товаров из Китая YANWEN, узнать где посылка, срок доставки, и контакты.

YANWEN Express - китайская логистическая компания, рекомендованная международными платформами eBay, Dunhuang Network, Alibaba, PAYPAL и т. д.. Предоставляет агентство по оказанию услуг для China Post EMS, China Post, почта Европы, Hongkong Post, а также для DHL, FEDEX, TNT и UPS.

Особенность трек-номера:

( # буква, * цифро, ! буква или цифро )

(## *** *** *** YP) (## *** *** *** YW)

(Y# *** *** *** CN) (Y# *** *** ***)

Как узнать, где моя посылка?

Чтобы узнать, где находится ваша посылка или письмо, введите трек-номер на нашем сайте и вам будут показать о передвижении ваших посылок.

Где найти трек-номер или идентификатор?

Если у вас нет трек-номера, отследить посылку или письмо не получится. Адрес и фамилия получателя для этого не подходят, трек-номер или идентификатор для отслеживания нужно узнать у отправителя (интернет-магазины обычно указывают его на странице заказа), или спросите продавца.

Если по трек-номеру не найдено, что делать?

Если по вашему трек-номеру нет информации, возможно, прошло еще слишком мало времени с момента отправки, и информация скоро появится. Попробуйте повторить попытку позже.

Если слишком долго ждали(обычно не превышает 90 дней), в таком случае попробуйте обратиться в ваше почтовое отделение: возможно, посылка или письмо уже доставлены, если ответ не получается, обращайтесь к продавцам.

Контакт YANWEN Express:

Tel: +86 010-64656790/91/92/93

Fax:+86 010-64656790-832

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