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I Had sent a shipment to turkey on 19th July after 3 days I requested them to amend the name, I received a call to visit Abu Dhabi station when I went, they ask me to report this online otherwise I need to call the , I placed the request via and after 9 days from the follow up Srara Mohammed Customer service sent me an email to apologize for the late reply, I found no action taken!! I visited the branch in Dubai Al Warqa 1 I met the Branch Lamya Alkaabi after submitting all the needed document she ask me for 2 days to solve the issues but nothing happened, after that one of the agent at the call Center sent me an email to request for the same documents I provided at the branch and she stated that she don’t receive it, I am receiving false promise from every agent calling me stating that they can provide me with any reference where I can show it to Turky post Office that they change the name , last email received by Miassar Theeb she provided me with some detailed to go and visit the branch in Turky and when we visited them today 12/08/2023 they informed me that the sent the shipment to Dubai . What a bad experience , until now my family they don’t receive the package and I have no idea where it’s I requested for management return call from the call center Hadi and I don’t think this will happen , I will keep follow up and send my complain to the head but no one bother to call . very bad experiences with them . After all my follow up . Today i suppose to collect my return package which they make mistakes by not upsettingthe name and i was asked to pay additional amounts. I ask for the Manager return call and no call recieved.. i am not sure what is going on with them . No transparency at all. Again i ask for the managment call back and no one call . If anyone know who is the in charge in this company please send me a hint
They called I was busy, courier did not come to clinic , they expect us waiting 7 hours holding our mobiles in our hands.my credit card is returned this day ,in rescheduling no place to change address for next day as I work in 2 clinics,called to change,next day I found whatsapp saying card is delivered and sms says shipment is delivered and till now did not get it
I send parcel to India just 10days parcel reach to my home thanks
I would like to appreciate the efforts of delivery agent Mr Ali (staff no 47130) for his efforts in delivery me my courier shipment since I wasn't available at my residence he made sure the parcel got delivered to where I was present and made calls to keep me informed about the time duration of his visit Well done Ali keep up the good work institution like this need more people like you to deliver the promises made to their customers.
Delivery boy saying can't deliver when available time. They are saying Duty time finish.. no proper follow up from management. May be..that why delivery boys are behaving like this..when call they are saying ok to delivery mentioned time.
I have been waiting for my package for one week and in the track it keeps
During COVID I was not in the country, post six months I had reached out and they had done all arrangements to deliver my courier
I used the service twice to send parcels to far east Asia and far west America. The two parcels were delivered in a matter of days with a reasonable price; less than 200 Dhs. I could track the parcels delivery steps.
Good good goodest
delivery was pretty fast and reliable. Do not listen to the bad reviews, most of them are complaining about why the delivery is taking so long... they probably settled for the cheapest delivery speed.
Excellent delivery, I would recommend this company!
Effective Service and Safe Movers
Communications very good, delivered as promised, polite and friendly delivery driver.
EE807962288EG Dear, Till now i did not receive my tracking ما وصلني البريد ال الآن من مصر الي الامارات
The quality of my item is the same as when trying on a physical shop but with less money. So good.
ممكن تتواصلوا مع البريد الفنلندي عشان يرسل البريد تبعي حسب العنوان المرسل:فينلندا روفانيمي
ماوصلني البريد للان
I an very happy about what i am received today. It is the exactly red shoes i want. Delivery time is fast. Reliable service.
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