您是否正在寻找一款既符合您的预算，又能帮助您提供更好的客户体验并提升销售额的 17TRACK 替代方案？
17TRACK是一个订单跟踪平台，以其对全球超过2800家承运商的多承运商支持而闻名。它使用简单，深受只需要查看发货状态的小商家的欢迎。
虽然17TRACK性价比很高，但它也存在局限性。17TRACK只专注于追踪功能，缺乏营销和互动功能，而这些功能对于品牌提升客户留存率和促进复购至关重要。换句话说，它只是一个工具，而非增长伙伴。
市面上有很多免费的追踪解决方案，也能提升售后体验。为了帮助您找到更佳选择，我们测试了超过 15 款工具，阅读了真实电商用户的评价，并进行了实际试用。以下是 2026 年 17TRACK 的六款最佳替代方案。
2026 年17TRACK 的 6 个最佳替代方案
下表简要比较了 17TRACK 的替代方案和竞争对手的主要功能、运营商覆盖范围和起始价格：
| 平台 | 主要产品 | 起价 | 使用免费追踪工具？ | 速度（响应时间） |
| 追踪更多 | 订单跟踪控制面板、自动发货通知、品牌化跟踪页面、跟踪 API 和 Webhook | 每月 0 美元，可寄送 50 件商品（所有付费功能均可享受 14 天免费试用） | 是的，一次最多可以发50批货。 | 快速地 |
| 船后 | 售后服务套件、退货管理、多渠道集成 | 每月0美元，最多可寄送50批货物（7天免费试用） | 是的，一次最多可以发 50 批货。 | 快速地 |
| Ship24 | 全球追踪仪表盘、国际配送、售后通知 | 每月0美元，可寄送10批货物（付费计划提供14天免费试用期） | 是的，一次最多可以发 10 批货。 | 中等的 |
| Parcelsapp | 1500多家承运商（包括空运和海运） | 每月0美元，共10次发货 | 是的，一次只发货一次。 | 快速地 |
| WISMOlabs | 营销自动化、收入通知、客户互动 | 每月 250 美元（30 天退款保证） | 不 | 无法使用 |
| 包裹遗嘱 | 订单跟踪应用、退货管理、运输保障 | 每月0美元，可获得20个积分（14天免费试用） | 是的；每次搜索最多可显示 30 个货运单。 | 中等的 |
作者注：我们在测试这些工具时，使用以下标准来衡量跟踪速度：
- 响应速度快——1至4秒响应时间
- 中等 – 5-10 秒
- 慢——超过 10 秒
1. 追踪更多
TrackingMore是一个货物追踪平台，通过一个可靠的API接口连接超过1400家承运商和90多家航空公司。我们与承运商深度集成，为您提供更快、更准确的追踪数据。
除了提供多承运商物流追踪服务外，我们还为您处理售后体验。例如，您可以利用我们品牌化的追踪页面，为您的客户提供流畅的追踪体验。此外，您还可以利用该页面推销其他产品，从而提升销量。
我们的平台提供强大的追踪API，帮助您的企业实现追踪自动化并优化物流运营。您还可以将我们的API集成到您的内容管理系统或客户支持系统中，从而为客户提供更流畅的配送体验。
主要特点
- 品牌专属追踪页面：让您的客户可以在您自己的网站上追踪订单，而不是通过承运商的页面。您可以完全掌控页面设计、信息传递和营销机会。
- 自动发货通知：在每个发货阶段发送品牌电子邮件或短信更新，让您的客户随时了解最新情况，而无需您付出太多努力。
- 集中式订单跟踪控制面板：在一个视图中查看所有承运商和渠道的货运情况。它可以帮助您监控可能的延误、比较绩效并保持物流井然有序。
- Tracking API and webhook: Receive real-time tracking updates with 99.9% uptime and automated notifications.
- Analytics and reporting: Compare key metrics like delivery times, exceptions, and carrier performance through digital reports to optimize your operations.
Pros
- Faster and more reliable tracking updates
- Dedicated tracking features: CSV tracking, scheduled tracking report, etc.
- Historical tracking data access
- Offers air waybill tracking besides courier tracking
- 24/7 customer support
Cons
- Doesn’t offer a tracking app
Free Online Tracking Tool
- Page: https://www.trackingmore.com/carriers
- Supported Carriers: 1,500+ carriers, including USPS, UPS, FedEx, DHL, etc.
- Tracking Speed: 1. track up to 50 shipments at once; 2. fast
- Extra Features: Automatic carrier detection, shipment status translations
Pricing
TrackingMore offers a free plan that allows you to track 50 shipments per month. Its paid plans start at $11/month for 200 shipments (about 5.5¢ per shipment). You also get a 14-day free trial for all paid features, without a credit card required.
2. AfterShip
AfterShip is a comprehensive post-purchase solution and a market leader in the ecommerce space.
Unlike 17TRACK, which only shows you where packages are, AfterShip handles returns management, warranty automation, and branded customer experiences. You can use these extra features to create a smoother experience from purchase to delivery.
The platform works well for merchants selling across multiple channels since it integrates with Shopify, BigCommerce, WooCommerce, Magento, and major marketplaces like Amazon and eBay. That’s more than what 17TRACK offers (which only connects with Shopify).
Key Features
- Tracking: Offers branded tracking pages, real-time notifications, Apple Wallet support, and multi-language updates.
- Returns: Supports refunds, exchanges, store credit, and partial returns, with built-in fraud detection to protect revenue.
- Warranty: Lets you manage claims, repairs, and replacements in one place, with rules to block ineligible requests and cut down fraud.
- AI EDD: Shows accurate delivery dates on product pages and checkout.
Pros
- AI-powered to predict delivery times
- All-in-one ecommerce solution which offers shipping, tracking, returns, marketing, etc.
- Supports integrations with many ecommerce platforms
Cons
- Pricing can get expensive for small businesses
- Has a steep learning curve.
Free Online Tracking Tool
- Page: https://www.aftership.com/carriers
- Supported Carriers: 1,200+ carriers
- Tracking Speed: 1. track up to 50 shipments at once; 2. fast
- Extra Features: Automatic carrier detection, tracked shipment history, mobile app
Pricing
AfterShip offers a free plan for up to 50 shipments. If you need more, its paid plan starts at $11/month for 100 shipments (that’s 11¢ per shipment). You also get a 7-day free trial for all plans.
3. Ship24
Ship24 is a tracking-first platform that gives retailers and individuals global shipment visibility.
Like 17TRACK, Ship24 focuses on broad tracking coverage and ease of use. It connects with more than 1,500 carriers. It also has tools for post-purchase (branded tracking and notifications) and shipping solutions.
It also helps with EU VAT compliance through IOSS (Import-One-Stop-Shop) . It gives you access to shipping hubs in China, the UK, and France, and makes cross-border delivery smoother.
Key Features
- Tracking API & Webhooks: Allows real-time updates, automatic courier detection, cross-border parcel tracking, and integration with other platforms.
- Shipment Dashboard: Lets you manage all shipments in one place with bulk upload of up to 100,000 orders, advanced filters, and a user-friendly dashboard.
- Branded Tracking Page: Strengthens your brand image with a customizable tracking page with a built-in marketing space for promotions.
- Delivery Notifications: Automate branded notifications with personalized content at every delivery stage.
Pros
- Easy to use
- Supports the second most carriers
Cons
- Unstable tracking capability
- Unreliable customer support
Free Online Tracking Tool
- Page: https://www.ship24.com/tracking
- Supported Carriers: 1,500+ carriers
- Tracking Speed: 1. track up to 10 shipments at once; 2. Medium
- Extra Features: Auto-carrier detection, multi-language status translation
Pricing
Ship24 also offers a free plan with a 10 shipment tracking limit per month. Its paid plans start at $3.9/month for 50 shipments (5¢ per extra shipment), and it offers a 14-day free trial.
4. Parcelsapp
Parcelsapp (also called Universal Parcel Tracking and Parcels) was developed by an individual developer. It’s great for individual users or budget-conscious ecommerce sellers who need tracking API integration.
Like other platforms, Parcelsapp allows you to track packages from multiple carriers on its website. But besides parcels, it also supports air, road, and sea freight tracking.
It also has a mobile app, so you and your customers receive tracking updates conveniently.
Key Features
- Tracking widget: Allows you to embed a simple parcel-tracking box on your website so your customers can check their orders.
- Tracking API: Get automatic updates inside your own system so you can track parcels, air cargo, and containers better.
- Tracking App: Monitor packages with a mobile app (for iOS and Android), and receive push notifications for any shipment status changes.
Pros
- Simple web and mobile interface
- More affordable than other platforms
Cons
- Limited business features
- Individually developed, with certain risks
- API is basic and not built for enterprise-scale needs
Free Online Tracking Tool
- Page: https://parcelsapp.com/en/tracking/
- Supported Carriers: 1,500+ carriers
- Tracking Speed: 1. Only one shipment tracking in one go; 2. fast
Pricing:
Parcelsapp has a free plan for up to 10 shipments/month, but you need to pay for its API access. The pricing starts at $9/month for 100 shipments. Unlike most of the alternatives on this list, it doesn’t have a free trial.
5. WISMOlabs
WISMOlabs is a customer experience platform that helps you turn delivery updates to a revenue-making opportunity.
You can use its built-in marketing tools to upsell and encourage repeat purchases while providing proactive shipping updates. That allows you to decrease your “Where is my order?” queries and increase your sales in one move.
WISMOlabs also provides shipment analytics and customer engagement insights and that gives you data to improve logistics and customer retention.
So if you want to provide better post-purchase experiences and make tracking part of your marketing strategy, WISMOlabs is a good 17TRACK alternative to consider. The only catch is that WISMOlabs doesn’t offer a free tracking tool.
Key Features
- Customer Experience Features: Gives your shoppers real-time shipment visibility to hundreds of carriers and proactive notifications via email, SMS, or push.
- Branded Engagement: Lets you host custom tracking portals and automate personalized messages during the delivery journey.
- Analytics & Optimization: Provides actionable insights on carrier performance, delivery patterns, and customer engagement.
Pros
- Comprehensive post-purchase features
- Great integrations with CRM, ecommerce, and marketing tools
- Offers self-service returns management
Cons
- Not for budget-conscious users
- Supports fewer carrier integrations compared to other alternatives
Free Online Tracking Tool
Not available
Pricing
WISMOlabs paid plans start at $250/month for 2,500 shipments. It doesn’t offer a free trial, but you get a 30-day money-back guarantee if you’re not satisfied with the platform’s features.
6. ParcelWILLL (formerly ParcelPanel)
The last software that completes our 17TRACK alternatives is ParcelWILL. It’s one of the most popular apps on Shopify and is trusted by more than 50,000 merchants.
ParcelWILL is CWILL’s all-in-one solution for the post-purchase experience, with separate apps for each function (order tracking and returns management). And because of that, it’s easy to set up and integrate natively with your Shopify store.
ParcelWILL is similar to WISMOlabs in terms of turning tracking into a marketing channel. Both platforms offer branded portals, proactive notifications, and analytics.
But ParcelWILL is more budget-friendly with smaller businesses and growing ones. It offers more flexible (and affordable pricing) than WISMOlabs.
Key Features
- Order Tracking: Branded tracking pages, automated delivery updates, and real-time sync across 1,400+ carriers.
- Returns management: Makes processing returns and exchanges easier with a branded self-service page, automated updates, and exchange options.
- Shipping Protection: Protects your revenue (and your client’s peace of mind) by covering loss, delay, damage, or theft with a simple claim process.
- Platform Integrations: Works with Shopify, Shopify Plus, WooCommerce, and 50+ apps like Klaviyo, Gorgias, and Yotpo.
Pros
- Fully customizable branded tracking page
- Dedicated apps serve your different needs
- Works well with Shopify stores and apps
Cons
- Limited outside Shopify/WooCommerce
Free Online Tracking Tool
- Page: https://www.parcelpanel.com/track/
- Supported Carriers: 1,500+ carriers
- Tracking Speed: 1. Track up to 30 shipments in one go; 2. medium
- Extra Features: Auto-carrier detection
Pricing
ParcelWILL also offers a free plan, which provides up to 20 order tracking credits/month. Its basic plan starts at $11/month for up to 200 credits. Plus, you get a free 7-day trial for all paid plans.
How to Choose the Right 17TRACK Alternative for You?
The best 17TRACK alternative depends on the size of your business, your budget, and the kind of customer experience you want to deliver.
For example, if you’re an individual seller or just starting out, you may only need basic tracking features, a simple interface, and a free or low-cost plan. But if you’re running a mid-size company or an enterprise brand, you’ll need tools that can handle high order volumes, bulk tracking, branded tracking pages, automated notifications, and dedicated support to ensure smooth operations and a better customer experience.
We broke it down to three categories to help you decide:
For Individuals
If you’re tracking personal packages or just getting started with a small business, you can keep it simple. Ship24 and Parcelsapp both give you multi-carrier tracking at a low cost.
Ship24 costs $3.9/month for 50 shipments, and Parcelsapp costs $9 for 100 shipments, but it only supports tracking through the API.
Lower prices can sometimes mean weaker support, so it’s good to have a backup plan in case the platform runs into problems.
For Small and Medium Ecommerce Businesses
If you need a solution that grows with you without breaking the bank, consider ParcelWILL or the entry-level plans from TrackingMore and AfterShip. They offer professional features at a fraction of enterprise pricing.
ParcelWILL works well if you’re on Shopify and want to add branded tracking pages for $11/month.
TrackingMore 的起价为每月 11 美元，可追踪 200 批货物，并包含有助于减少 WISMO 查询的售后工具，例如可自定义的电子邮件和短信通知。
AfterShip 的起价也是每月 11 美元，但这个价格只包含 100 次发货。如果您需要退货管理服务，则需要单独购买，不包含在入门级套餐中。
这样做的主要好处在于超越了基本的追踪功能，从而创造更好的客户体验。您无需将客户引导至运营商网站，而是让他们留在您的网站上，这样他们可能会购买其他商品。
助力品牌和企业成长
在这个层面上，物流追踪成为您营销策略的一部分。WISMOlabs 和 TrackingMore 的高级套餐专注于将物流更新转化为营收机会。
WISMOlabs 非常适合每月发货量达数千单的品牌。它包含高级分析、预测交货日期和营销集成功能，有助于提高复购率。
TrackingMore 的高级套餐提供更高级的跟踪功能，如跟踪 API、webhook、运营商自动纠错，以及更多自定义选项和企业级支持。
虽然其他平台也可能提供跟踪 API，但 TrackingMore经过验证的客户成功案例、可靠性和灵活性使其成为希望高效扩展的品牌的首选。
后续步骤：利用 TrackingMore 提升您的复购率
如果你只需要基本的免费追踪功能，17TRACK 就足够用了，但不断发展的电商企业通常需要更多功能。我们评测的每个追踪平台都针对不同的问题，你的预算将有助于你找到最适合自己店铺的平台。
如果您正在寻找一款具备以下功能的追踪解决方案：
- 可靠、准确、快速的数据跟踪
- 多承运商跟踪 API
- 品牌追踪页面可延长客户在您网站上的停留时间
- 减少“我的订单在哪里？”邮件的自动通知
- 详细的分析数据，助您优化运输绩效
TrackingMore 是您值得信赖的合作伙伴。十多年来，我们已帮助包括 SHEIN 和 DJI 在内的各行各业超过 10,000 个品牌获得了他们所需的追踪解决方案。
Easton has 3 years of experience researching and writing about e-commerce and logistics. She enjoys sharing the latest industry trends and insights with readers.
