Best 7 Ship24 Alternatives for 2024 [Latest Picks]

Ship24 is a popular choice for shipment tracking, no doubt. It offers real-time tracking and an array of other features to streamline logistics operations. However, it’s not the only player in the game. With new technologies and features emerging at a rapid pace, there are several Ship24 alternatives that offer even better functionalities, and they are also at an attractive price point. In this post, we are going to explore some of the best Ship24 alternatives that can save you time, money, and resources, way better than Ship24.

What is Ship24?

Ship24 is an order tracking platform focused on optimizing cross-border eCommerce and logistics operations for retailers and marketplaces. The platform uses advanced technologies like AI, machine learning, and big data to improve tracking accuracy. 

You also get a universal Tracking API and real-time updates to support your professional tracking needs, irrespective of the order volume. Ship24 also offers dedicated logistics services for Chinese eCommerce companies and a tax solution for the EU VAT changes. 

Despite its many offerings, the platform falls short in many departments including the lack of 24/7 support, returns and exchanges management, and sub-par notification capabilities. This has prompted many clients to search for Ship24 alternatives to get a better value for their money.

Overview of Top 7 Ship24 Alternatives & Competitors

Here is the list of the top 7 Ship24 competitors that are highly successful in 2024, along with their ideal target audience –  

Best Ship24 Alternatives	Recommended for
TrackingMore	Global businesses that need a reliable, accurate, fast, and secure shipment tracking API
17Track	Chinese sellers who want access to cross-border shipment tracking information.
AfterShip	ECommerce sellers who want a single platform to manage both post-purchase experience and marketing processes.
Narvar	US Retailers who want to provide proactive communication and tracking to their customers.
ClickPost	Online merchants looking to manage their shipping needs from one place.
ParcelPanel	Dropshippers and eCommerce sellers looking to reduce their after-sales costs, drive revenue conversion, and enhance customer satisfaction.
Ordertracker	D2C brands looking to fully customize and improve the tracking experience of their customers

TrackingMore

TrackingMore is the best Ship24 alternative in 2024. It is an enterprise-grade shipment tracking platform that has been carefully designed for businesses to improve their efficiency via robust package tracking capabilities. It integrates with 1294 global carriers through a fast, accurate, and stable multi-carrier tracking API. TrackingMore’s Ship From China feature is particularly suited for businesses shipping from China as it provides specialized support and highly reliable tracking information for their parcels.  

There are several reasons why Tracking is the best Ship24 competitor out there. For starters, it is one of the very few tracking platforms today that support AWB (air waybill) tracking. Secondly, TrackingMore stands out for it ts advanced ability to accurately recognize carriers based on the tracking number format and even auto-correct wrong inputs. Thirdly, TrackingMore also offers a Remote Area Checker tool that allows you to verify whether a specific location is classified as a remote area or not by courier services. 

Pros

• TrackingMore offers 24/7 professional customer support.
• It has a tracking API Rate Limit of 10 requests per second which is one of the highest in the industry.
• Apart from a branded tracking page, TrackingMore also lets you add a custom Track button on your website or app, enabling your customers to track orders conveniently.
• It has one of the lowest onboarding times in the industry. You can start using TrackingMore in 1-2 days. 
• The per-shipment cost of TrackingMore is again one of the lowest in the industry.

Cons

• Supports only email and SMS notifications as of now.
• Supports only 11 languages as of now.

Pricing

TrackingMore offers a forever-free plan that lets you manage 50 shipments and gives you access to all the basic features. Apart from this, it offers the following paid plans:

• Basic, costing $9 per month which lets you manage 200 parcels.
• Pro, costing $59 per month which lets you manage 2000 parcels.
• There is also the Enterprise plan that lets you customize the platform as per your precise needs. 

The above prices are applicable when billed annually. All the plans come with a 14-day free trial.

17Track

17Track is a robust and inclusive package tracking platform that is offered in the form of a Shopify app, apart from the regular web app. It supports over 2300 carriers and offers iOS and Android apps to track parcels on the go. 17Track also offers a tracking API that you can embed in your eCommerce website and build a dedicated tracking page for your store. The platform is particularly known for the large number of order statuses it supports. There are currently 9 main and 27 sub-package statuses to give the stakeholders better visibility into the whereabouts of their packages. 

Pros

• It supports 33  languages, enabling you to provide a localized experience to your customers. 
• The platform lets you bulk-track up to 40 packages at the same time.
• It has a quick onboarding process.

Cons

• The platform offers only 6/12 support.
• The entire system has been built to serve end customers rather than sellers.
• The platform looks very primitive and lacks the intuitiveness required from modern platforms.

Pricing

17Track offers a free trial and a fully customizable plan. Apart from that, it offers the following paid plans:

• Basic – Costs $119 for 5000 quotas
• Advanced – Costs $569 for 25000 quotas
• Pro – Costs $ 2,869 for 1,50,000 quotas
• Flagship – Costs $ 9,299 for 5,00,000 quotas

All the plans have a validity of 1 year.

AfterShip

AfterShip is a global package tracking solution that connects with over 1188 carriers and 70 eCommerce platforms. It is designed with a singular goal – to help online sellers seamlessly manage their orders. Apart from tracking, AfterShip offers a multitude of solutions under the post-purchase segment including Returns, Warranty, and EDD. While Returns and Warranty streamline your return management and warranty management processes respectively, the EDD feature intelligently predicts the delivery date of orders so that your customers have higher purchase confidence. AfterShip is also one of the few platforms to offer the Protection feature that compensates the shipper or seller for shipping incidents and helps them recapture the lost revenue.

Pros

• It offers an intuitive drag-and-drop page editor to effortlessly customize the branded tracking page.
• It is one of the few platforms to support email, SMS, WhatsApp, and Facebook notifications.
• In some of the plans, you can create more than 1 branded tracking page for a business.

Cons

• It has a slow onboarding process. It takes at least 1 to 2 weeks to start using the software.
• It doesn’t offer airway bill tracking.
• It doesn’t provide a free trial and has a high cost per shipment.

Pricing

There are 4 paid plans in AfterShip:

• Essentials starting at $9/month for 1200 shipments in a year
• Pro starting at $99/month for 24000 shipments in a year
• Premium starting at $199/month for 24000 shipments in a year plus a lot more advanced features.
• There is also a fully customizable Enterprise plan with customized pricing. 

Narvar

The next Ship24 competitor is Narvar, which is a popular post-purchase experience platform with a focus on actionable intelligence. Narvar supports 300+ carriers and offers basic features like branded tracking pages, automated notifications, and shipment monitoring. Besides order tracking, Narvar is also known for its reverse order management capabilities where you can seamlessly handle returns and exchanges. However, Narvar’s standout feature is Promise which gives accurate estimated delivery dates using advanced ML models. Result – a strong improvement in buyer confidence and overall enhancement in brand trust.

Pros

• It is a user-friendly platform that’s easy to navigate. All the insights are presented in a clear and understandable format.
• The platform sends delay alerts for all the orders that are prone to miss the estimated delivery date. This enables you to take necessary action before it starts affecting customer experience.
• It lets you build bespoke dashboards and reports in no time.

Cons

• Narvar is only available to stores that use Shopify as their eCommerce platform
• Narvar’s tracking information is not always accurate, which can be frustrating if you are trying to keep track of your orders.
• Narvar’s pricing is not transparent. 

Pricing

Schedule a demo to get the pricing details.

ClickPost

ClickPost is an AI-based logistics platform that is known for two things: advanced tracking and accurate carrier allocation using machine learning models. It uses past performance data of carriers to find the best carrier for your next shipment. This particular ability of ClickPost enables businesses to reduce shipping costs and delays and improve overall customer experience. The platform also stands out for its ability to manage Non-Delivery Reports (NDR). This module specifically designed for eCommerce brands helps in reducing undelivered orders (RTO) by pinpointing the actual cause of delivery failures. This valuable data helps businesses better manage their deliveries for improved customer experience.

Pros

• ClickPost lets you seamlessly manage returns and exchanges through a branded returns portal.
• It uses a logic-based ML model to accurately predict estimated delivery dates for every delivery.
• You can also create and manage white-labeled delivery notifications using the platform.

Cons

• The pricing is not transparent. 
• When compared to other platforms, it integrates with a lesser number of carriers. 
• When compared to other tools, ClickPost offers limited tracking information to users.

Pricing

Contact the sales team of ClickPost for personalized pricing plans. 

ParcelPanel

ParcelPanel is an eCommerce tracking and returns management solution that integrates with 1293+ carriers. Tailored for global D2C brands, ParcelPanel supports 8 standardized order statuses and also lets you create custom order statuses if required. One of the key capabilities of ParcelPanel is its Dropshipping mode. This particular feature automatically hides the origin of products, particularly those from China, so that your customers don’t see where their orders are being shipped from. This helps maintain a professional experience that aligns closely with your brand values.

Pros

• ParcelPanel offers a basic free plan for those businesses with limited tracking requirements. 
• It provides both 24/7 email and 24/7 chat support in all the plans including the free one. 
• It is one of the few platforms to enable you to fully customize your return policy so that the best return experience is guaranteed to customers.

Cons

• Currently, it integrates with only Shopify, Shopify+, and WooCommerce. 
• Supports only email notifications out of the box.

Pricing

ParcelPanel offers a forever-free plan that gives you access to 20 quotas. Its paid plans include:

• Essential which is priced at $9 per month for 200 quotas
• Professional which is priced at $47 per month for 2000 quotas
• Enterprise which is priced at $379 per month for 25000 quotas.

All the prices are applicable when billed annually.

Ordertracker

The last tool on our list is Ordertracker which is an all-in-one parcel tracking solution tailored for eCommerce businesses. The platform integrates with 1200+ couriers and has a user base in over 200 countries. Ordertracker can be used as a Shopify app if you own a Shopify store. Alternatively, you can create a Javascript widget and add it to your non-Shopify website to display the delivery status, right on your store interface. The platform also offers detailed reports allowing you to analyze any delivery incident in real-time.

Pros

• You can hide the origin of the package or hide when the package is blocked. This feature is a good addition for drop shippers. 
• The platform also comes in the form of an easy-to-use iOS and Android app.
• All the plans offer unlimited tracking to users. 

Cons 

• Doesn’t offer other key services like returns management, Webhooks notifications, or shipment review management. 
• Doesn’t offer 24/7 support to users.
• Supports only email notifications.

Pricing

Apart from a free plan that lets you manage 50 shipments in a month, there are multiple paid plans, each differing on the number of shipments you can manage:

• Silver plan costing $9 per month lets you manage 100 shipments. 
• Gold plan costing $39 per month lets you manage 10000 shipments. 
• Platinum plan costing $149 per month lets you manage 5000 shipments.
• Diamond plan costing $299 per month lets you manage 15000 shipments.
• Master plan costing $599 per month lets you manage 45000 shipments.

All the prices are applicable when billed annually.

Conclusion

From this article, it is clear that TrackingMore is the best Ship24 competitor out there. It offers all the must-have features required from an order tracking solution plus a lot of nice-to-haves like AWB tracking, custom Track button, 24/7 support, etc. This makes TrackingMore an end-to-end solution for businesses looking to enhance their order tracking in a short time. So what are you waiting for? Start your order tracking journey with TrackingMore by signing up for a free account.