How can we help you?
Why is my order under Exception status?
# # Why is my order under Exception status? What should I do? Exception status means your order is under unusual shipping condition DUE TO: **refusal by the recipient, absence of the recipient, the expiry of collection deadline, customs issues/or item loss, damage, etc.** You should contact the recipient for collection or contact the carrier to deal with the package problem.
Wilt u verzendupdates automatiseren of uw bezorgefficiëntie verbeteren? Met de krachtige API van TrackingMore heb je alle tools binnen handbereik om het traject van je klant na de aankoop te transformeren.