The Courier Guy Review
9.9
Based on 41 reviews
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Mr
Rudiger Franck

Poor and Pathetic service I booked a parcel to be collected in Pretoria, Was provided with a booking no, made my immediate payment and faxed proof of payment to the fax no.provided by The Courier Guy. Was told that I would receive 2 further emails from them confirming my tracking no. And delivery. Well 4 days later I am still waiting for both, after sending email to query was told that the booking no. I was given by them was one digit short. Double checked but the no. that I provided was the one provided to me. I then phoned only to be told by some idiot that I had not provided them with proof of payment which was confirmed by my bank that it was send, I have now instructed the bank to send a second proof of payment by email. A truly PATHETIC SERVICE BY THE COURIER GUY

2021-11-19 07:44:44

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Reply Rudiger Franck

Mseleku

Worst service ever. They take days to respond to complaints and refuse to take responsibility for their negligence. Parcels are forever damaged and arrive late. Sometimes they don't arrive at all. The staff have the worst attitudes. You'd swear it's run by toddlers

2021-11-22 06:35:48

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Worst worst ever
Vanessa

I started a perfume company and thought using currier guy as a currier. 1 st client R1300 order and they delivered to a person who happened to be at the gate but not my client i lost a good client now today a R800 order the parcel arraived empty and torn open?? I am disgusted in this service!

2021-10-01 09:41:51

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Very disappointed
Aluwani

They delivered my parcel to the wrong address, I have been calling them since Thursday, today is Monday they keep on promising that they are sending the driver , nothing is happening, will never use it again

2021-09-20 16:06:27

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Mrs
Kholiwe

Ow My God...... IT'S THE WORST EVER, I will never recommend this company to anyone. Worst worst worst. They might as well close because they're Awful at services.

2021-09-16 13:44:15

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Mr
Emmanuel

Best service ever

2021-07-14 19:30:33

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Mokale
Flavia

Courier guys your service is fast and reliable I received my order fast. Thank you

2021-05-28 14:59:27

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Poor and Pathetic Service
Palesa

I am very angry with the poor service I have received with @thecourierguy Cape-town. Pathetic and poor service from them. I tacked my parcel and made extra arrangements from my side to make sure that my parcel is delivered on the day. I requested for my phone number and address to be checked if it is captured correctly, requested for the drivers details to make arrangements with him/her. The next thing at 16h30 I'm told the same story EVERYTIME that the parcel was returned to the depo because "the driver called and my phone went to voice mail" while my phone was on and in my hand the whole time. What's more disturbing is that they are not accepting that the fault is on their side instead I'm told to pay an extra R250 for delivery since it is a Saturday. POOR WORK Ethic.. The Courier Guy

2021-10-09 06:43:33

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The most trust worthy service
Mrs Dawn Adams

I would like to express my gratitude on the wonderful efficient trustworthy service of the courier guy in getting court documents to Stanger and back to Pennington timeously and a big thank you to Neeran Subramanian of Ballito kiosk for his patience and help for taking me through how to do everything online he is and absolute star .

2021-09-24 08:07:50

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Mrs
Zanele

Bad service ever

2021-09-18 09:52:00

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The Courier Guy SUCKS
Silverfox

The courier Guy service delivery is PATHETIC. Our package traveled from Durban to Modimolle in around 12 hours. Been waiting for it to be deliver for 6 days now, a distance of a mere 15kms

2021-08-03 14:36:40

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Mrs
Nomawetu

Parcel

2021-06-04 06:23:19

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Best courier company
Winnie T

Courier guy is simply the best. Way too competent, keep up the good work!

2021-11-05 00:04:23

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Very disappointed
Tebo

Their service is bad I told them that before they arrive at my destination they must call me But they didn’t I just received a call now from their driver now now telling me tht he’s at the location we agreed upon !!!!!

2021-09-29 10:38:58

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Bad service ever
Zanele

Kroondal Courier Guy can just close down they have the worst service ever. 3 times I have used them each time I had to drive and pick up my parcel coz they take forever to deliver up to a week although it was sent overnight. I kept on giving them the benefit of the doubt but NO they keep on disappointing me. I'm done with them.

2021-09-18 09:58:27

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Ms
Maria

I am extremely happy with their service I have sent parcels from Johannesburg to Durban several times and I must say it only took overnight to reach the destination. I will not hesitate to recommend the company to anyone who requires courier services

2021-08-19 13:45:54

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Excellent Delivery Service.
Happy Client

During these Covid times, your turnaround time for my package was beyond my expectation.My online order from CPT to PTA,Oh my! the 3rd day 8:00am my package was delivered" Courier Guy" , a true professional trusted company to work with always.A BIG "THANK YOU !!"

2021-06-26 15:55:40

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