The item is being returned to the sender

Possible reasons:

1.  expired retention period; 

2.  the sender failed to collect the item; 

3.  the address given on the item is incorrect; 

4.  impossible to locate the addressee's place of stay; 

5.  the addressee does not reside at the given address; 

6.  the addressee refused to accept the item



Optimize your
customer post-purchase journey

Whether you want to get auto-update shipment status or create sales opportunities, we have all the tools you need.