TrackingMore API

Logistics Status

List of Package Status

Status Description
pending"Pending" means new packages added that are pending to track.
notfound"Not Found" means there is no package tracking info available yet.
transit"Transit" means package has tracking info and is on way to recipients' address.
pickupAlso known as "Out For Delivery". It means package is about to be delivered or is ready to be picked up at local sort facility.
delivered"Delivered" means package has been delivered successfully.
undeliveredAlso known as "Failed Attempt". It means unsuccessful package delivery attempt or failed delivery.
exception"Exception" means package returned to sender, receiver refused delivery, package damaged or other exceptions.
expired"Expired" means package carried by Express Company has not been delivered in 30 days or Postal Services in 60 days.
Notfound SubStatus Description
not found001Information Received/info received. The package is about to be picked up.
not found002There is no tracking information for this package.
Transit SubStatus Description
transit001shipment on the way
transit002Arrival scan Shipment arrived at a hub or sorting center
transit003Arrived at delivery facility
transit004Arrived at the destination country
transit005Customs clearance completed
Delivered SubStatus Description
delivered001Shipment delivered successfully
delivered002Package picked up by customer
delivered003Package delivered to and signed by the customer
delivered004Package has been left at the front door or left with your neighbour
Exception SubStatus Description
exception004The package is unclaimed.
exception005Delivery exception
exception006The package is retained by customs because it's prohibited goods.
exception007The package is damaged, lost or discarded.
exception008The package is canceled before delivering.
exception009The package is refused by the addressee
exception010The package returned to the sender
exception011Returning to sender

Transform Your
Shipment Tracking Today

Looking to automate shipment updates or improve your delivery efficiency? With TrackingMore's powerful API, you'll have all the tools at your fingertips to transform your customer's post-purchase journey.