What Are the Best Parcel Perform Alternatives? (2025 Updated)

Do you need a post-purchase solution but feel that Parcel Perform isn’t the best option for your business? Perfect timing!

Our team reviewed over 50 platforms, assessed feedback from G2, and talked to industry experts to create this Parcel Perform alternatives list.

Parcel Perform is known for its package tracking, multi-carrier support, and branded notification features. But while it’s good, some users shared their concerns about its setup, pricing, and customer service. 

Let us explain these reasons in detail and share the 10 best Parcel Perform alternatives you should check.

Why Do Businesses Explore Alternatives to Parcel Perform?

The three common reasons why businesses are looking for Parcel Perform alternatives are poor delivery communication, operational inefficiencies, and non-transparent pricing:

1. Poor Delivery Communication

One Parcel Perform reviewer shared their frustration with the software’s customer service. They didn’t get any updates or solutions from a delayed order, even after multiple follow-ups. 

Customer communication is one of the top priorities in ecommerce. If you can’t provide real-time status and notifications, your WISMO inquiries increase, and you can also lose repeat buyers. The software you choose should let you handle updates with ease. 

2. Operational Inefficiencies

One Parcel Perform user said that they frequently deal with sync delays where carrier updates take hours to appear in their dashboard. Missing event mappings create another headache. Certain carrier events simply don’t get translated at all, leaving gaps in the tracking timeline.

These are very common issues with tracking systems since they try to aggregate tracking data from carriers, and different carriers have different events.

However, TrackingMore as a tracking API aggregator, has integrated with 1,400+ global carriers and uses a big data learning mechanism to analyze all carrier events to standardize our tracking statuses. 

We also have a 24/7 monitoring system that checks for discrepancies in real time and fixes them before they impact your business.

3. High and Unpredictable Costs

Another user mentioned that making updates or changes takes too long and comes with high costs. If your main goal is scalability, you can expect that you’ll have to pay more as your business grows with Parcel Perform. 

For example, this year, during Black Friday, one of your products suddenly went viral. The order volume increased from 200 per month to 5,000. With Parcel Perform’s pricing model (which is custom pricing), that growth could equal a huge subscription cost. 

There are many Parcel Perform alternatives that offer flexible (and some even affordable) pricing options. Some charge per tracking or fixed pricing instead of customized plans. And they are better if you want a more predictable pricing structure. 

How to Choose the Right Parcel Perform Alternative?

Remember to consider these three things when choosing a Parcel Perform alternative: your primary business goal, current needs, and growth. 

1. Business Goal 

Your business goal is the best guide for determining which software to invest in, as every platform has its own strengths. 

For instance, if your priority is better customer engagement, look for platforms that offer branded tracking pages and shipping notifications. If you want to integrate tracking without technical headaches, go for software with clean API documentation and reliable support. And that’s what TrackingMore offers. 

2. Features and Pricing 

Okay. Once you’ve settled on your goal, it’s time to compare the features and pricing of the platforms that align with it. 

Some tools only focus on post-purchase customer experience. And if that works for you, there are alternatives that deliver similar functionality to Parcel Perform at a lower cost. 

But if your business needs to reduce customer support tickets while maintaining visibility across multiple carriers, you’ll need a dedicated tracking platform with automated notifications and real-time updates.

For the pricing, you could choose from these three: custom plans after a demo, feature-based packages, and pay-per-tracking credits. But we recommend going with models that scale with your order volume. So, you could avoid overpaying. 

3. Business Growth 

Here’s the thing about picking a platform for the long run: growth will stress-test your tech stack. Today, you might be handling a few hundred orders a week. But you might be adding new regions, more carriers, and sales channels the next day.

Your chosen platform should still work even when your order volume doubles (or triples). Some tools may charge you for every tiny change or upgrade. You should avoid those, as they’ll negatively impact your ROI.

Instead, pick a solution that you can grow with and won’t affect your workflows. Look for flexible plans that scale by order volume and support new integrations without extra development work. That way, your team can expand into new markets and manage more complexity with ease. 

Top 10 Parcel Perform Alternatives of 2025

1. TrackingMore

TrackingMore is the best tracking API software for businesses that need real-time shipment visibility. It integrates your system to 1,400+ global carriers through a single API. And that allows you to track and monitor all your shipments through one platform without extra integration costs. 

This pure-tracking solution is committed to reliability, security, and speed.

With 99.9% uptime, instant webhook notifications, and high scalability, you can enjoy a seamless experience while handling (…and tracking) high-volume orders.

One big advantage of TrackingMore over Parcel Perform is its “Dropshipping Mode.” It allows you to manage tracking from multiple suppliers in one place, customize delivery timelines, and hide supplier information completely.

Plus, the white-label tracking system lets you turn every shipment status into an engagement opportunity. You can boost customer loyalty and drive repeat sales by keeping customers engaged with your brand throughout the entire delivery experience. That’s way better than sending them to generic carrier pages.

TrackingMore offers tools like automatic carrier detection, custom tracking events, and multi-language support. It delivers efficient shipment tracking with a high level of customization, which is a powerful global tracking solution.

 Key Features

• Multi-carrier tracking API: Connect major carriers like USPS, FedEx, DHL, Royal Mail, and ChinaPost through one API. You get faster setup, cleaner data for reporting, and fewer errors when syncing across platforms.
• Webhook notification: Get shipment updates sent automatically to your chosen URL. You receive the latest changes as they happen. 
• Branded tracking page: Provide a better customer experience with a custom tracking page where your buyers can check order status, see personalized recommendations, and share their feedback easily. 
• Automated shipping notifications: Trigger branded email or SMS alerts for customers at specific delivery stages and control the timing for each update. 
• Order management dashboard: Track every order from dispatch to delivery in one view. This allows your customers to follow every step of the delivery while your process runs on autopilot. 

2. AfterShip

AfterShip is an ecommerce platform that uses artificial intelligence (AI) to centralize shipping, tracking, returns, and customer communication. You can use it to manage the entire journey from checkout to delivery.

Its AI-powered EDD (Estimated Delivery Date) provides precise delivery timelines in real time by considering carrier performance, traffic conditions, and historical patterns. With this feature, you can set expectations with confidence and keep delivery promises aligned with SLAs. 

AfterShip also offers strong integrations with major ecommerce platforms like Shopify, BigCommerce, and Salesforce. You can deal with multi-channel tracking from one dashboard while automating updates that answer customer questions before they even reach your support team.

Key Features

• Post-Purchase Suite: Combines branded tracking pages, automated shipping notifications, and multi-language support with returns, exchanges, and warranty management.  
• AI EDD: Display accurate delivery on product pages and checkout to give clarity to your buyers upfront and reduce issues after purchase.
• Platform Integrations: Works with major ecommerce platforms, marketplaces, carriers, and marketing software so you can automate workflows without having to build custom setups. 

3. ShipStation

ShipStation is a shipping-first platform for businesses that want more than post-purchase order tracking. It handles the entire shipping workflow and also provides tools to track and manage your orders, and simplify returns through a branded portal and Return Merchandise Authorization (RMA) creation. 

It connects with popular sales channels and hundreds of carriers. So, your team can manage fulfillment in one place. You can also compare real-time shipping rates and choose the most cost-effective option for every order. This is the feature that wins it over Parcel Perform.

Operational teams can benefit from its automation. ShipStation applies rule-based logic to assign carriers, services, and packaging automatically based on factors like destination, weight, or SKU. 

Plus, it supports batch label printing and syncing order details across multiple platforms. You and your team can avoid shipping issues during flash sales.

Key Features

• Shipping and Rate Management: Access discounted rates from leading carriers, compare shipping options in real time, and create labels in bulk. You can also ship globally with built-in tools to handle duties, taxes, and customs forms. 
• Fulfillment Management: Centralize your order, inventory, and warehouse tasks in one platform. Combine or split orders, track stock levels across channels, and generate pick lists optimized for your warehouse layout. 
• Customer Experience Management: Create custom tracking pages and emails that match your brand. Also includes a returns portal that handles returns and exchanges.
• Analytics via API (Coming Soon!): Get detailed data on sales trends, carrier performance, and operational metrics through API integration. You can optimize your logistics performance with the help of this feature.

4. parcelLab

Next up: parcelLab. This platform is for optimizing the post-purchase experience with the use of artificial intelligence. 

It gives you more control over customer engagement. For example, you can customize shipping notifications and tracking pages to include targeted messaging and promotional content.

Additionally, parcelLab’s AI agents and predictive tools can manage WISMO inquiries, automate claims, and forecast delivery delays. So they won’t impact your operations (and customer satisfaction).

parcelLab also allows you to use gathered insights in processing improvements and loyalty strategies that can improve your business’s cost efficiency and customer lifetime value.

Key Features

• Post-Purchase Tools: Offers branded tracking pages, automated delay alerts, and customizable return and exchange options in one platform. 
• AI Agents: Includes assistive, autonomous, and conversational agents to reduce service overhead while maintaining full control of after-checkout workflows and engagements. 
• Shipment Tracking API: Allows consistent data flow within your system, such as syncing carrier events and order updates, with a single integration point.  

Parcel Perform vs. parcelLab

parcelLab is a direct competitor of Parcel Perform. They have many similarities, such as customizable notifications, branded tracking pages, AI-driven predictions, and multi-carrier tracking integrations.

parcelLab users report dedicated order tracking features and better customer support responsiveness, while Parcel Perform offers more advanced analytics.

But both require lengthy demos and custom pricing negotiations. If you need to get tracking up and running quickly without the enterprise sales process, TrackingMore offers transparent pricing and same-day setup.

5. Narvar

Narvar is an enterprise-level platform that uses AI-powered workflows and combines order tracking, delivery notifications, and returns management features into one place. Retail and e-commerce brands can use it to handle shipments and manage hassle-free returns without paying for other tools.

What makes Narvar better than Parcel Perform is its advanced automation for returns. It uses AI to detect fraud, apply return rules, and protect your revenue. It also streamlines your reverse logistics with intelligent routing, which speeds up your return cycle.  

Key Features

• Shipping Protection:  Safeguards your customers’ orders against loss, theft, or damage by giving them the option to add protection at checkout.
• AI-Powered Delivery Estimates: Boost purchase confidence with precise delivery dates based on real-time carrier performance and shipping patterns.
• Delivery and Returns Management: Protects your revenue and improves customer experience by automating returns, detecting fraud, and applying AI-based risk signals to personalize outcomes.

6. Easyship

Easyship is an ecommerce shipping platform that provides access to 550+ couriers and discounted rates. It helps you choose the best option to cut costs… without compromising your delivery performance.

While Parcel Perform offers some logistic tools, EasyShip has more advanced features like real-time cost comparisons, compliance tools for international logistics, and a global 3PL network. It’s more ideal for cross-border shipments. 

Easyship is all for transparency. Its pricing models are clear (and not hidden) even for businesses looking for a scalable plan.

Key Features

• Discounted Shipping Rates: Get exclusive courier discounts and connect with top couriers globally at lower costs.
• Tax, Duty, and Shipping Calculator: Provide accurate shipping rates and tax estimates based on your customer’s order and location.
• Shipping Automation: Automate shipping rules, batch label creation, and prepaid returns from a single dashboard.
• International Logistics: Enjoy the lowest available rates and seamlessly integrate with platforms like Shopify, WooCommerce, and Amazon. 

7. Loop Returns

Loop Returns is a returns management platform mainly for ecommerce brands. This platform adds the “fun” in refunds as it provides a user-friendly portal and incentives to encourage exchanges.

What Loop offers that Parcel Perform doesn’t is a return experience built to retain revenue. You can offer bonus credits or instant exchanges to increase customer loyalty and satisfaction. That also avoids sales losses on your end.

Loop also launched an order tracking tool in 2024. But it’s offered separately from the return features. So, you’ll have to pay twice, which isn’t that affordable.

Key Features

• Returns Management: Let customers start returns or exchanges through a self-service portal. It also supports in-store drop-offs to give your buyers more convenient options.
• Exchanges and Incentives: Automates variant and advanced exchanges so customers can swap sizes, colors, or similar products instantly. The upsell incentives help you increase average order value (AOV) even during the return process.
• Reverse Logistics Automation: Uses workflows to route returns to the most cost-effective destination, such as stores, resale partners, or donation centers. It also applies custom policies to reduce costs and avoid extra shipments.

8. ShippyPro

ShippyPro is a shipping platform with added logistics features. It allows you to manage your orders, tracking, and shipping on one platform.

Your customers can get a self-service portal for returns right on your site. And your team can save time with automated label generation and carrier coordination.

Shippy Pro is also a great choice for businesses with a large European customer base. Its integrations with local carriers offer you fast and cost-effective shipping options within the regions.

Key Features

• Shipping Automation: Lets you handle daily fulfillment tasks by applying shipping rules, printing labels and documents in bulk, and selecting carriers automatically.
• Track & Trace: Provides a single view for all shipments and sends real-time delivery updates through branded notifications across email, SMS, or WhatsApp.
• Easy Return Portal: Allows you to customize return rules and monitor return KPIs to understand trends and reduce future return rates. 

9. ReturnLogic

ReturnLogic is a platform that focuses mainly on returns management. It uses analytics to help you know why customers are sending back their purchases. And that data includes trends and main factors, such as sizing issues or mismatched product descriptions.

We recommend ReturnLogic over Parcel Perform if you want to focus on returns optimization rather than the full post-purchase journey and shipment process. Since it only offers returns order tracking, you’ll need a separate solution for regular shipments, but the trade-off is deep returns analytics that Parcel Perform can’t match.

It gives you more control over return workflows and flexibility to adapt your policies through refund, exchanges, and warranty claims automation.

Key Features

• Refunds and Exchanges: Encourages exchanges with bonus credit and store credit options so you can keep your revenue.
• Return Guard: Adds return shipping protection as a paid option during returns and lets you control protection fees to recover costs.
• Return Warranty: Automates an 11-step workflow that handles everything from claim submission to root-cause analysis.
• Returns Visibility: Gives your team a complete view of returned inventory, shipping status, and reverse supply chain activity to improve your logistics efficiency. 

10. Shipsy

Let’s wrap up this list with an end-to-end logistics platform: Shipsy. This platform connects every part of your supply chain to one system, so you gain complete visibility of your process.

Shipsy’s biggest advantage is in improving your delivery performance. It helps you plan routes, manage multiple carriers, and reduce transportation costs while maintaining speed.

Like Parcel Perform and some alternatives on the list, it uses AI to optimize your logistics process. So, you can reroute shipments, adjust loads, and prevent compliance penalties.

Key Features

• Warehouse Management System: Speeds up fulfillment with barcode-based receiving, automated put-away, and system-directed picking.
• Transportation Management System: Plans and executes multi-modal shipments with route optimization, load consolidation, and automated carrier selection.
• End-to-End Delivery Management: Covers first-mile to last-mile, real-time tracking, compliance tools, proof of delivery, and automated customer notifications.

Why Is TrackingMore the Best Parcel Perform Alternative?

TrackingMore is the best Parcel Perform alternative because of its user-friendly dashboard, multi-carrier management, easy integration, and affordable pricing. Let’s talk about each in detail:

1. User-Friendly Dashboard

Who says being powerful means being complicated? TrackingMore keeps things simple with a clean, intuitive dashboard where you can manage all your shipments in one place. You can also add custom labels to shipments and use filters to find exactly what you’re looking for.

In this way, you can monitor delayed parcels or exceptions before they create customer complaints.

If you really want to manage post-purchase workflow minus the stress of setting up one, TrackingMore is the best platform.

2. Multi-Carrier Management

TrackingMore connects you to more than 1,400 carriers worldwide, including UPS, FedEx, DHL, USPS, DPD, and Royal Mail.

The system detects the correct carrier for each parcel automatically. It goes beyond basic carrier recognition. Even specific carrier services have their own unique codes. For example, UPS Ground uses “ups-ground,” while DPD Netherlands uses “dpd-nl.” You can also set carrier priorities so the platform always applies the right ones.

This means you can track shipments from any carrier instantly, without having to figure out which service was used or manually update tracking codes.

3. Easy Integration

TrackingMore’s integration follows the “less is more” approach. You can connect your ecommerce stores with one-click (and fast) integrations for platforms like Shopify and WooCommerce.

If you need more flexibility, the developer-friendly API and webhooks give you full control over shipment tracking workflows.

For example, if you manage time-sensitive deliveries, you can set trigger exception alerts as soon as an issue appears. Here’s how it works:

• Define exceptions: Choose order statuses such as delayed, lost, or address issues that should trigger alerts.
• Set timing: Send alerts immediately after the first exception or schedule them at specific intervals.
• Decide recipients: Notify your logistics team, account managers, or even customers based on the situation.

With TrackingMore, tracking updates happen automatically across your business tools. And that powers branded notifications, analytics, and proactive issue management.

4. Affordable Pricing

Compared to Parcel Perform’s enterprise-only model with custom pricing, TrackingMore offers a more flexible approach.

TrackingMore’s pricing is transparent and starts at $11/month for 200 shipments (that’s only $0.05 per shipment!).

You can begin with a free plan that includes 50 shipments per month, then upgrade as your volume grows. Even the Pro plan at $74/month for 2,000 shipments keeps costs predictable for scaling businesses.

TrackingMore is cost-effective for both small brands and large enterprises because you only pay for what you use, and it scales without hidden fees or setup charges.