## Redefining Modern Fulfillment Solutions
Founded in 2009 by Doug Pignatelli, [SKU2U Fulfillment](https://www.sku2u.com/ "SKU2U Fulfillment") is a third-party logistics (3PL) company that aims to provide additional comprehensive services than a standard order fulfillment service provider. SKU2U Fulfillment has quickly grown from a 2,000 square feet office space in Southlake to its headquarters in Fort Worth, Texas, with 70,000 square feet of climate-controlled space for its fulfillment services.

[![SKU2U Fulfillment-order-tracking-solution-by-trackingmore(1)](https://blog.trackingmore.com/wp-content/uploads/2023/08/SKU2U-Fulfillment-order-tracking-solution-by-trackingmore1.jpg "SKU2U Fulfillment-order-tracking-solution-by-trackingmore(1)")](https://blog.trackingmore.com/wp-content/uploads/2023/08/SKU2U-Fulfillment-order-tracking-solution-by-trackingmore1.jpg "SKU2U Fulfillment-order-tracking-solution-by-trackingmore(1)")

In this era of a fast-paced e-commerce environment, SKU2U Fulfillment understands the growing importance of an excellent post-purchase experience. In addition to its core fulfillment and warehousing services, it provides E-Commerce, Website Design, Contact Center, Bookkeeping, Integration, and Distribution Management services to many of its customers.

During the COVID-19 pandemic, SKU2U Fulfillment business operations surged exponentially, which tested the limit of its business systems and highlighted the need for an effective order tracking system. By working with TrackingMore, SKU2U Fulfillment overcame its operational obstacles and successfully maximized its warehousing potential to effortlessly process thousands of shipments every day.
## Navigating Unchartered Peak Times Challenges
The sudden demand for SKU2U Fulfillment services prompted a number of unforeseen challenges. Before they partnered up with TrackingMore, the SKU2U team was facing new intertwined operational difficulties that were proving to be a hurdle in scaling their business.

[![SKU2U Fulfillment-order-tracking-solution-by-trackingmore(3)](https://blog.trackingmore.com/wp-content/uploads/2023/08/SKU2U-Fulfillment-order-tracking-solution-by-trackingmore3.jpg "SKU2U Fulfillment-order-tracking-solution-by-trackingmore(3)")](https://blog.trackingmore.com/wp-content/uploads/2023/08/SKU2U-Fulfillment-order-tracking-solution-by-trackingmore3.jpg "SKU2U Fulfillment-order-tracking-solution-by-trackingmore(3)")
### Dispersed Shipment Information
Within a year into the COVID-19 pandemic, SKU2U Fulfillment processed and shipped over 100,000 orders in a single day for the first time. However, this feat was not without its complexities. The sudden swell in demand meant that the teams at SKU2U were dealing with dispersed and scattered information from different shipment channels.

Managing such a large amount of information manually threatened to compromise SKU2U’s promise of processing shipments in a timely and accurate manner to its clients. To properly scale its business, SKU2U Fulfillment teams needed a solution to track all shipment orders in a transparent manner so that they could always get the order right the first time.
### Lack of Tracking Transparency
One of the core aspects of the fulfillment service is to make sure that the client always remains aware of their package's whereabouts. As SKU2U Fulfillment’s business rapidly grew, the declining control over the monitoring of large influx of orders made it difficult to provide order tracking transparency to its clients.

The reason for such opacity in order tracking is that some Logistic Service Providers (LSPs) don’t always share real-time tracking updates. It also requires a lot of resources to integrate individually with multiple LSPs around the world, making the process even more complex than simplifying it.
### Falling Order Accuracy
The challenges from improper order monitoring, blurred visibility, and clouded tracking led to a decline in SKU2U's order accuracy. As the pandemic saw an influx of fulfillment orders, ensuring each was processed and shipped correctly became difficult. Mistakes, like shipping wrong items or to incorrect addresses, started increasing, which increased regular customer complaints and returns.

This adversely impacted the company's reputation and brought significant financial implications. The combined effects highlighted the urgent need for an integrated tracking solution, emphasizing SKU2U's dedication to precision and customer satisfaction.
## Precision, Speed, and Savings with TrackingMore
SKU2U Fulfillments' search for a reliable and simple solution for their scaling needs ended when they partnered up with TrackingMore in mid-2021.
> “Integrating TrackingMore in our systems wasn’t just a strategic move for SKU2U; it was a transformative decision.” – David Simcho, Director Of Corporate Services at SKU2U Fulfillment

As a customer-centric company, SKU2U Fulfillment's ultimate priority is to make sure its customers remain satisfied and loyal. This means tuning organizational processes to deliver a superior post-purchase experience to the end consumer. By choosing TrackingMore for its order tracking needs, SKU2U easily keeps its business vision in sight.

TrackingMore supports more than 1100 carriers worldwide, which means that SKU2U Fulfillment can observe all of its shipments from a single dashboard, improvising visibility. [TrackingMore’s API](https://www.trackingmore.com/tracking-api "TrackingMore’s API") easily integrates with any organization’s systems and does not require a skilled development team. Coupled with its timely shipment notifications, 99.9% API uptime, and rigorous data security standards, TrackingMore remained the obvious choice for SKU2U Fulfillment.

[![SKU2U Fulfillment-order-tracking-solution-by-trackingmore2](https://blog.trackingmore.com/wp-content/uploads/2023/08/SKU2U-Fulfillment-order-tracking-solution-by-trackingmore2-1.png "SKU2U Fulfillment-order-tracking-solution-by-trackingmore2")](https://blog.trackingmore.com/wp-content/uploads/2023/08/SKU2U-Fulfillment-order-tracking-solution-by-trackingmore2-1.png "SKU2U Fulfillment-order-tracking-solution-by-trackingmore2")
### Order accuracy of 99.9%
Within a few days of integrating TrackingMore into its system, SKU2U Fulfillment witnessed a near-instant rise in its order accuracy rate. By relying on a dependable stream of order-tracking information, SKU2U Fulfillment rapidly increased its order accuracy rate to a near-perfect level of 99.9%.

This phenomenal jump in order accuracy rate didn’t just mean getting orders right – it meant happier customers and reinforcing brand trust in the industry. With every fulfillment order spot on, SKU2U showed the real value of using the right tracking API, which it proudly displays on its website.
### 35% improvement in turnaround time
One of the most important optimization aspects of the fulfillment industry is to minimize the time duration from receiving an order to shipping it out, also called turnaround time. As SKU2U Fulfillment started to scale upward, additional orders started to strain turnaround times which risked customer satisfaction.

After integrating TrackingMore API, SKU2U Fulfillment managed to drastically cut their average turnaround time by nearly 35%. With TrackingMore’s API making sure that the volume of orders didn’t influence business operations, the teams at SKU2U focused more on operational efficiency and inventory management allowing even faster and more accurate order pickup times.
### Optimized fulfillment systems
One of the most significant features that TrackingMore helped SKU2U Fulfillment achieve was to revolutionize its pick-and-pack systems. TrackingMore’s API streamlines and unifies carrier tracking information into 8 main statuses and 24 sub-statuses, enabling SKU2U to stay on top of its orders from a single dashboard.

SKU2U constantly assesses fresh data and invents tailored methods of handling order volume, thanks to TrackingMore’s friendly UI and high visibility into its order statuses. With its new system in place, SKU2U Fulfillment now asserts its pick-and-pack processes are so unique that many automation systems are unable to recommend any further improvements.
### 15% reduction in overall costs
Errors in order fulfillment processes often lead to hidden costs, like return shipping, repackaging, and customer service overheads. By significantly reducing these errors through TrackingMore, SKU2U Fulfillment witnessed a substantial overall decrease in shipping costs of around 12 to 15 percent.

Driven by powerful [TrackingMore API](https://www.trackingmore.com/tracking-api "TrackingMore API"), SKU2U achieved near-perfect order accuracy, one of the fastest turnaround times in the industry, optimized fulfillment processes, and saved shipping costs.

SKU2U Fulfillment Uses TrackingMore to Maintain Its Order Accuracy at 99.9%

35%

15%

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35%

15%

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SKU2U Fulfillment Uses TrackingMore to Maintain Its Order Accuracy at 99.9%

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