DPD UK Reviews

Poor
4.4
from 0 - 10
Review company
19 reviews on TrackingMore

Please do not use this company!

Please do not use this company!! They continue to use COVID as an excuse 5 months later instead of notifying their customers before paying for shipment that their packages take two weeks to arrive. They’ve put me in a terrible position and had my package in their possession for a week before it even left the country.
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Lie about delivery days

This is the second time that they have not delivered when they say. The excuse this time was that they could not find my house that's utter rubbish it has a huge number 60 on it. If you want excuses and not deliveries this is the firm for you
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Worth it

Good service thank you!!
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Driver took food from vulnerable pensioners

Ordered food box for vulnerable person and driver said address couldn’t be found and told to ‘dispose’ Morrison’s have no record of his and confirmed address was correct. No response from dpd. Disgraceful they prey on the vulnerable at a time like this
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Sajid

03338998877
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Sajid

03338998877
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Bad service

My parsel from uk to pak not found
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Don't use them if you want your parcel to get delivered to the RIGHT address.

Don't EVER use them. They are criminals!! Drivers sign on behalf of receivers even though they haven't handed it to the correct address and just leave parcels outside for everyone to just take it. And then DPD hides behind their generic terms and conditions to not pay a penny for their incompetence.
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Awful dishonest DPD

Told me driver would deliver to my house around 2pm Waited in all afternoon but never arrived Rang them at 4.30pm on 01212750500 and eventually spoke to a human who told me it wouldn't be delivered and package returned to their depot They then told sender that I had requested delivery the following day Utterly untrue and dishonest I can't stop sender using this courier but I certainly won't be using them for me or my businessess
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Would give zero stars

Unfortunately John Lewis uses them for deliveries but if I had a choice I wouldn't use them. I have sent countless emails, none have had proper responses. I suggest JL cut the business relationship with the as its going to cost them a lot of customers.
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HOPELESS

A very costly Saddle posted from the UK to Australia, and has been returned to sender in UK !! WHY??!! This cost 117 pound in freight. I HOPE DPD IS GOING TO REFUND THIS!!!!! EXPLANATION PLEASE???!!!
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Poor svcs

No calls, no arrangement, poor svcs.
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Poor svcs

No calls, no arrangement, poor svcs.
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Excellent service.

Excellent service. I was kept informed all the time.
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Correct address

Room 1814, Hin Hing House, Hin Keng Estate, Shatin, Hong Kong
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Just good enough

I received my package in a short time, this company do well just what they say, good to deserve 5 stars, thank you for your service
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Working well.

I always use this courier to deliver my important documents to my client and they never let me down.
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An reliable courier!

Speed: shipped it Friday and delivered on Monday. Money: money you spent deserves what you get! CONCLUSION:5 stars.
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Stressful

I have been waiting 3 weeks for my package. It shows "nobody was to sign", but actually the driver don't even bothered to knock the door. I tried to take it from the local depot but I can't, because the website is not working.
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