DPD UK Review
Based on 55 reviews
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Please do not use this company !
Unhappy Customers

Anyone with a criminal record can easily get a drivers job here . They seem to be able to open any parcel that interests them and keep it by claiming they delivered it when they have not . Some people report threats that drivers will come to your house after work to "sort you out" if they want . I'm not sure how they could get any worse .

2020-09-20 12:50:19

No Customer service

This company are absolutely useless they deliver it to the wrong address every time and when you try and ring them to tell them they have the wrong address they will not let you talk to anyone this company needs some proper management And a way to talk to the drivers or dispatch

2020-09-16 08:32:49

Worth it

Good service thank you!!

2020-05-25 19:49:31


Reply Violetta


how much they paid you for this comment?

2020-11-02 10:45:28


Reply Violetta


Bullshit!!! Probably you are working in DPD! Don’t believe her, the company is useless!

2020-11-06 09:06:23

Sajid mehmood


2020-04-09 17:54:06

Awful dishonest DPD
Still waiting for DPD

Told me driver would deliver to my house around 2pm Waited in all afternoon but never arrived Rang them at 4.30pm on 01212750500 and eventually spoke to a human who told me it wouldn't be delivered and package returned to their depot They then told sender that I had requested delivery the following day Utterly untrue and dishonest I can't stop sender using this courier but I certainly won't be using them for me or my businessess

2020-02-18 18:42:39

Poor svcs

No calls, no arrangement, poor svcs.

2019-04-03 11:40:49

Useless no common sense

Driver has just dumped 650 quids worth of stuff in my back yard and left it did not even bother to put it in the safe place

2020-09-16 09:09:27

Lie about delivery days

This is the second time that they have not delivered when they say. The excuse this time was that they could not find my house that's utter rubbish it has a huge number 60 on it. If you want excuses and not deliveries this is the firm for you

2020-08-19 16:16:11

Sajid mehmood


2020-04-09 17:54:06

Don't use them if you want your parcel to get delivered to the RIGHT address.

Don't EVER use them. They are criminals!! Drivers sign on behalf of receivers even though they haven't handed it to the correct address and just leave parcels outside for everyone to just take it. And then DPD hides behind their generic terms and conditions to not pay a penny for their incompetence.

2020-03-06 15:26:03


A very costly Saddle posted from the UK to Australia, and has been returned to sender in UK !! WHY??!! This cost 117 pound in freight. I HOPE DPD IS GOING TO REFUND THIS!!!!! EXPLANATION PLEASE???!!!

2019-07-16 09:55:42

Driver reversed into my car and drove off, customer t helping
David Birch

DPD reversed a 7.5t truck into my car, stopped, manoeuvred off and left without leaving their details or reporting to the police. DPD has been presented with all the evidence I located via my own legwork, including clear CCTV footage of their vehicle hitting my car. They do not seem interested in assisting me with this and are frankly obstructing me from have the information to make a claim on my insurance.

2020-09-19 06:52:31

Please do not use this company!

Please do not use this company!! They continue to use COVID as an excuse 5 months later instead of notifying their customers before paying for shipment that their packages take two weeks to arrive. They’ve put me in a terrible position and had my package in their possession for a week before it even left the country.

2020-08-22 14:04:17

Driver took food from vulnerable pensioners
Stef foxall

Ordered food box for vulnerable person and driver said address couldn’t be found and told to ‘dispose’ Morrison’s have no record of his and confirmed address was correct. No response from dpd. Disgraceful they prey on the vulnerable at a time like this

2020-04-17 13:07:53

Bad service

My parsel from uk to pak not found

2020-04-09 17:51:43

Would give zero stars

Unfortunately John Lewis uses them for deliveries but if I had a choice I wouldn't use them. I have sent countless emails, none have had proper responses. I suggest JL cut the business relationship with the as its going to cost them a lot of customers.

2020-01-23 15:01:45

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