JCEX Review
3.6
Based on 50 reviews
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Bad bad bad
Jess

You guys need to take this shit down I hate it I hate it I didn’t get anything nothing it’s been here March 12 and it’s still not here fuck this app never ordering from Amazon ever again fuck them too.I got some teddy bear slippers from Amazon and JCEX are they carry’s and I didn’t get a thing man this shiii is soooooo fake.

2021-03-16 23:07:07

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Reply Jess

Nicole

Same thing happened to me I requested a refund through Amazon

2021-03-31 23:43:19

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Nearly 100 days in transit. No package.
Eek

Ordered three diamond painting kits from Paint With Diamonds in early October 2020. They shipped on Oct 21, and have still not been delivered (today is Jan 21, 2021). The tracking didn’t update for nearly a month. When it did, it said: “Delivery delayed due to uncontrollable reasons”, and has said that since November 27, 2020. Really thinking I was scammed at this point.

2021-01-22 00:57:16

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JCEX DOES NOT EXIST!! Fraud company. Any online retailer claiming to use JCEX is a FRAUD!
Stupid online shopper (that's me)

JCEX DOES NOT EXIST!! Fraud company. Any online retailer claiming to use JCEX is a FRAUD!! Ordered several items from a Facebook retailed (my first mistake), Modern Crate, or mdrncrate.com. For past 3 months tracking number bounces between "LAX-Received at overseas facility", "LAX-Released from customs", and "Ocean arrival". How many oceans and facilities do they need to cross every month to get to a final destination in the U.S... Exactly, FRAUD!!

2020-12-09 13:52:01

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Absolute scam
Lucky 13

Been waiting for a tophatter product like everyone else who's on here unsatisfied the product says in my city at a delivery processing facility no such place exists 2montgs and no package it's beyond ridiculous I'll be contacting the better business bureau even tho in china hopefully can put an end to this company the amount of scams on these complaints listed is enough to show this company and tophatter are out to rip people off spoke with the post master general here and was told it's all a scam I should have known when I signed up for tophatter and won my first few purchases tophatter was charging my bank account several times per order so it's been hell since the get go

2020-11-19 05:58:43

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what a joke tophatter is
maddogg

I ordered a guitar and they say they sent to me and never got it. I have been waiting for other items forever. I wont be ordering from these clowns again.

2020-10-25 01:53:10

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Received an unsolicited Back Pack
Ed Plitt

Received an unsolicited Back Pack Ref. # JCR9999766337TH with a return address of : Tom(LAX) 929 S. Azusa Ave. City of Industry, CA 91748. I would like to return it as I never ordered it and as I already have a Back Pack have no intention of paying for it . Besides I don't even know the purchase price. Please send me a UPS return slip and I will be happy to return it. You have my address already.

2020-10-02 18:02:55

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Reply Ed Plitt

NO

I received backpack 2days ago. I took it to my local post , took photos as pkg of course was opened??? Fotos taken of return address as well??? Attempted to return 2days ago at post . After stating clearly how WEIRD PKG ARRIVAL? DIDN\'T ORDER. NO STATEMENT INVOICE, ETC ENV CLOSED. IF I WAS CHARGED IS SO HOS MUCH AND WHO made transactions???? I don\'t know who YOUR ENTITY IS AND WHY U SEEM TO DO THE CONSTANTLY S IT APPEARS ACCKRDTO SOSI MEDIA INFOMATION FOUND AS I SEARCHED YOUR RETURN MAILING ADDRESS

2020-10-23 18:51:31

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Reply NO

Sherry

USPS92612927006426000000743221

2020-10-23 19:17:39

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Click to review
Fake
Frank

I haven't received the items.

2021-02-12 06:58:53

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Reply Frank

Nicole

Its a scam for sure

2021-03-31 23:43:40

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Horrendous
BlanketFly Sucks

This shipping company is a joke! I could have floated on a tree limb across the Atlantic and back, faster than this shipping company. Shame on any business that cuts corners and costs to use JCEX!

2021-01-06 20:52:13

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Delivering packages to wrong place/address
LACEY

I've had 5 packages so far delivered to wrong address and can not get ahold of anyone to find out where they were delivered to and to make sure they use my verified address from now on.

2020-11-21 16:32:20

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ABSOLUTELY RIDICULOUS
UPINYA

I have never experienced anything like this. Tophatter better get it together. I had three orders showing delivered and I never received them. After that happened I went to check my other orders. I am still waiting for at least ten other orders from this carrier. All late and all at some unknown or undisclosed location. I will not order from tophatter again. Sure they issued me a refund. WTF, who wants to go through all of that just to receive a refund? This has to be the worse carrier on the planet. If I could give zero stars I would. They don't keep you updated on your items, if you are lucky enough to get some tracking information, it will state en route, ok to who? Or processing at transportation hub, or something like parcel departed from overseas facility. Like that makes sense at all. The departure date is the date I should have my item. This is not worth the time or energ. I have shopped Tophatter for three years. After I receive my items or my refunds, I will NEVER shop with them again. My future items might be shipped with JCEX and I'm not willing to take that chance.

2020-11-11 21:07:05

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Frustration
Trouble

Tracking says it's been delivered. My question ... to who? Because it certainly wasn't me!

2020-10-17 23:30:44

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Shipment Status is receiver unable to be connected
JCU0220070439IN

While I was tracking my shipment I found that the last update was written: RECEIVER UNABLE TO BE CONNECTED , what does that mean. please explain

2021-03-15 07:34:31

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HORRIBLE
mari

i never got my package... there scamming

2021-01-09 18:24:03

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Report too bbb or world tradecommission
Eatshitanddie

Have over 50 orders never received this company is a fraud scam crooked

2020-12-08 07:50:59

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Poor service
teresa

I have purchased many items from tophatter, at first most everything came, (not all) without a hitch but for the last couple of months I haven't been getting many of my items. They show delivered ( which I have yet to get) or in transit with no current update on tracking. Tophatter has refunded me for most, not all. It's such a hassle that I don't have time for. If I wanted a refund I wouldn't have bid on it in the first place. I am very unhappy . If it is shipped JCEX don't count on getting it......

2020-11-17 01:41:28

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Very disappointing to receive products from. Unknown individuals in had an awful expeer
Sherry

I WILL BE TOTALLY HONEST: VERY DISAPPOINTING EXPERIENCE. WHY ARE RANDOMLY SEEKING HONEST CITIZENS WITB THIS WEIRD ENERGY. NO BILLING INVOICE. HOU WAS THISVBACKPACK PURCHASR ABOVE MENTIONED STSTES I .UST REQUEST RETURN SLIP/PACKET INFOMATION? O RECEIVED ITEM BLK BACK TUES OCT 22,2020. TOOK BK TO MY LOCAL OOST OFFIC. THEY ADVISED ME TO REACH OUT BY SOCIAL MEDIA FOLLLOWUP ON RETURN ADDRESSES. I DONT LIME THJS GAMECUBE ALL.. CBELONDE HUGHES SEND APPROPRIATE INFO TO RETURN ASAP!????

2020-10-23 19:03:15

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