It took months to receive the sleep pants I ordered. They were supposed to be pink and they are grey. My size 2 daughter doesn’t fit comfortably in the size large and the material is nothing like advertised. It’s junk and can’t get ahold of the company
its worst experience ever, up to date from 01 Dec 18 I didn't receive my shipment, no answering on my emails or my phone calls from the customer service, as per tracking status my shipment in Dubai from 05 Dec 18 and didn't received from 7 days.
Do not use this shipping company I paid a lot for 3-5 days expedited delivery they picked up package on 14th November now 22nd November and still not received my outfit for my daughters wedding on morning of 24th
November I explicitly told JJ's House BEFORE unplaced my order I needed it BEFORE 23rd November and was told by email it would be delivered 19th November then sent another email saying would be 21st November then told on 22nd November out for delivery today its 17.20pm and no delivery. Will be stopping Paypal payment for Breach of Contract !!
Was promised 3 to 6 days delivery and still waiting! Have tried numerous ways to contact the company by phone but cuts off. The UK number has no response! Website is in Chinese! Why is there NO customer service!! I need this package for a wedding on Saturday!