What a terrible service! Please do not send any parcels via them outside of the EU as they are completely useless with helping to fill customs forms. The system on their website is not working and staff on the phone refuses to help. I have a small box of tulip bulbs stuck for three months and no one cares! No wonder you cannot leave them a review on Google or Facebook! Huge disappointment as their renewed branding promises progress while their inner system has stayed solidly soviet! Never gonna use Lietuvos Pastas if I can help it.