I never received my item. I have asked for an immediate refund and seeing that others have been scammed is sad because we all expect our items. For me its xmas and so that is sad. anyway Paypal or Ebay will have t refund me. I have now decided to stop buying certain gadgets and goods from chinese sellers because they are just not trustworthy enough at all.
This company either does not exist or appears to scam businesses by holding items. If this happens to you go to your State, Capital, or Territory, Fair trading Australia. Lay a complaint to have this company removed from Australia. Queensland go to this website to lay a complaint.
I did receive a refund from eBay
31 days to get a package from China. It arrived in NY in 6 days, and got through customs in one day, and sat in NY at Orange Connex for 3 weeks before getting to USPS and delivered. If this is eBay's idea of a quicker way to ship from China, they should just hand out shovels, and we can dig our way down.
I have purchase items from a quite a number of Sellers on eBay who use Orange Connex. I'm always pleased when they do.
Today I received 2 parcels from Orange Connex - both arrived sooner than I expected & in perfect condition.
I also received a package delivered by UPS - & yet again it was misdelivered - it was for my neighbor.
Yesterday UPS delivered 2 parcels containing clothes - as usual they was covered with tire marks & one parcel had a hole in it.
FedEx also delivered a box yesterday - there was a big hole in the bottom so the box placed side down on my front doorstep. The heavy items on the bottom were now on top. The vinegar had leaked onto everything in the box & about half of the Halloween candy I had ordered was crushed/smashed.
I ordered a thing from Ebay, the seller used this Orange Connex company for shipping. I got a tracking number, which is stuck at 20-08-2019, saying "the shipment has arrived at the postal operator of the country of destination and will be delivered in the coming days"... its 31 days ago (21 days if I count workdays only)...
My postal operator does not know anything about my parcel.
Orange Connex can not show me a proof of delivery. What a shame.