Pitney Bowes Reviews

Poor
3.6
from 0 - 10
Review company
47 reviews on TrackingMore

Never got 1 package.

Never got 1 package. Well now they are in charge of shipping two more packages. Noticed the packages have not been moving. Businesses need to stop using this company to ship items and look into lost packages and extended time sitting at a location or leaving a location only to return to same location
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Dubbah

Reply Sabre988

Agreed. It says may 5that finally ....but no package briught to usps. I am not feeling hopefully
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Karen

Reply Sabre988

AMEN, UNFORTUNATELY I HAVENT FOUND OUT HOW TO GET A HOLD OF THE \",HIGHER UPS\" IN THIS COMPANY BUT THEY HAD A PACKAGE DELIVERED THERE THAT I WAS EXPECTING, I CAN\'T EVEN GET A DAMN TRACKING NUMBER. ........WORSE COMPANY EVERY!!!!!! IF YOU COULD SHARE WITH ME ON HOW TO COMMENT DIRECTLY TO THE PAGE IT WOULD BE MUCH APPRECIATED. THANK YOU SO MUCH!!!!!
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Tracked and quick delivery.

The delivery was tracked and delivered before the estimated delivery date. A bit more expensive but you are fully protected, more so as a seller on eBay.
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J

Reply Shopaholic

How did you get tracking from them. Just spoke to them on the phone and they just told me that I can\'t track my package that theyre suppose to deliver and to contact the seller because they don\'t have the info.... which doesn\'t make sense.
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TamMac

Reply J

Ordered on June 01, shipped June 02, July 01 and package and still my package has not been delivered. :(
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Sad

Reply Shopaholic

Wouldn’t be surprised if Shopoholic works for them
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Lucky 1 is the lowest

Complete bullshit on your guy’s behalf. My package was sitting here since the 6th of may and it’s now the 14th. Hasn’t moved yet either that or your tracking is complete horse shit.
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a customer

Reply AngryNewfie69

todays date is 6-23-2020, i live across the freeway from these knuckle heads and still no package June 18, 2020, 10:25 pm Departed Shipping Partner Facility, USPS Awaiting Item LOS ANGELES, CA 90040 Shipping Partner: PITNEY BOWES Your item departed a shipping partner facility at 10:25 pm on June 18, 2020 in LOS ANGELES, CA 90040. This does not indicate receipt by the USPS or the actual mailing date. June 18, 2020, 3:59 am Arrived Shipping Partner Facility, USPS Awaiting Item LOS ANGELES, CA 90040 Shipping Partner: PITNEY BOWES June 17, 2020, 3:46 pm Picked Up by Shipping Partner, USPS Awaiting Item NORTH HOLLYWOOD, CA 91605 Shipping Partner: PITNEY BOWES
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a customer

Reply a customer

its now the 27th 2020 and still nothing.
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Str

Reply a customer

Any update? I\'m in the same situation.
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stevenp

Reply AngryNewfie69

you\'re lucky. I have a parcel that transferred to PB in Hebron KY on May 30. It moved to Monroe Township NJ on June 21. It\'s now July 1, still no sign of it. (all dates 2020) I\'d never choose PB for shipping, but had no choice here. They are slow as hell, tracking sucks.
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Two parcels both not delivered

I have sent two different parcels that have ended up with pitney Bowes. Both items have disappeared. Think this company has a thief or three in their ranks. Emailed them but no reply.
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roger

Reply Miyke

Company sold items they stole and pitney bowls were caught just sue them
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Beezy

Reply roger

Is this true. My package been to Louisville twice and that\'s where I live
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The most expensive organisation in the world

It's rediculous how expensive and how high the charges of this company are. Ebay's succes will come to an end due to this company.
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Worst shipping company ever

bought 2 items from different sellers, one in the UK, one in the US. both parcels lost somewhere, Pitney bowes is not answering any questions. I can't understand why Ebay is using them for global shipping. I hope this company gets broke soon before causing more damage...
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Annoyed

Reply tom

I agree. I have never seen anyone take so long to ship anything. From texas to Oho. Package was in Texas 7 days, in Indiana 10 days and 4 more days to reach Ohio. from June 30 to May 21 ... a dog sled would have made the trip sooner than that
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last time using global shipping service

2 packages lost in Amsterdam NL Custom. One has not updating for 8 days, and another one for 20 days. Tried to contact them for further information (9 email) no one ever get back. worst service ever.
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Marie

Reply Alessio

Same happened to me.... GSI Ebay.... Last info in Amsterdam Customs cleared.... since March 21 nothing. You can not reach them... email address is not monitored.... It is just horrible. Did you finally get your packages?
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Manu

Reply Marie

What happened atención last? Didáctico you get your packages?
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Manu

Reply Manu

Damn corrector: did you get your packages at last?
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lost item

item with priority shipping and tracking lost, got refund but this doesn't matter when item is impossible to get by. The money in refund is not worth anything when you can't get ahold of a new one.... Tried contact them via email and phone, no response. worst i have ever experienced from any company...
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Worst ever!!!!!

By making eBay members use Pitney Bowes and charging those high “handing fees”, eBay are making those smaller items too expensive and no longer competitive. That aside Pitney Bowes sometimes use several different couriers to transport the goods to and from their sorting centre, adding extra days onto the delivery times. It took 10 x days for a small package to come from the UK to Ireland and cost £10.35. I now refrain from purchasing anything tat has to be shipped by Pitney Bowes and favour Amazon over eBay for this reason.
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What the hell

I finally bought something again from Ebay after some time and the seller used Pitney Bowes. First I was surprised as I never heard of them before and now I'm just annoyed. 10 days and no sign of my package (tracking is still stuck in UK) altho it should be send from UK to Czech Republic. This usually takes few days at a maximum. The worst part is I even paid a very big sum (35GBP for postage) that is usually way less. I will never use Ebay again and just stick to Amazon.
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Worse than slow

Every time that something has to be delivered through this company from an eBay purchase, I cringe at the thought of it! My personal opinion is eBay should stop using Pitney Bowes, as I’m always looking for alternative sellers on eBay that offer a different delivery system, and that’s not fair to the sellers whom don’t know about this company. I have, more so now been using Amazon, due to the fact I’m receiving items within 4 days of purchase as opposed to 3 weeks +, or never receiving it which leaves a bad taste for the seller an myself. eBay please do something about this before you loose too many customers.
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Marci

Reply VDS

Amazon uses them too. I am awaiting a package now and the last note was they are in this companies hands, sigh. Glad it wasn\'t expensive or anything I needed quickly.
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Whom am I

Reply VDS

Whom don\'t know what?
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roger

Reply VDS

Ebay is as guilty as Pitney bowls,sue them too many items they ate stealing,ebay might refund but that\'s not the point ,sue them
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Damaged

Item shows up after a month box damaged item damaged and missing parts required to fit and also had to spend money getting item repaired to use it disgusting they were contacted asked to compensate or refund money for a poor service but not surprised no reply AVOID
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Respond

Reply Brett

Hoe many times do I have to tell you people...THE SELLER CAN ASK FOR COMPENSATION NOT YOU AS A RECEIVER OF THE PACKAGE! So sick and tired of you dumb folks...
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Dumbfounded

No wonder Ebay has died. I’m never buying anything from there again because of this company. I live in Quebec and my package is in Philadelphia. Shouldn’t take all that long right? Right! The ETA even agrees saying it should arrive December 30th. Meanwhile it’s January 3rd and the only info I’ve received was December 19th that the tracking info was uploaded. How are you still in business?
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Office

This is pathetic
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User2

Reply Dissapointed

You are pathetic
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Office

This is pathetic
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User3

Reply Dissapointed

You are spamming
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Rubbish delivery

More than one month has passed and still no tracking info available?!?! I urgently need the parcel bit after a month I dont know even where it is and if it will be delivered at all????!?!? Also, no reply from PB. I can't believe Ebay is still working with them
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roger

Reply Jack

This company along with ebay should be sued,there a company of thieves they stealing items,report them and sue them
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Tracking? I don't think so

Having paid a premium rate for an item to be shipped from the UK to France, Pitney Bowes still shows the collection date, eight days ago. There is no tracking available since this date. It is about time ebay dropped this "cowboy" outfit who obviously get paid substantial money for doing nothing. Rating? Where do you go from "O" apart from going minus. Totally disgusted
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Unhappy customer

Reply Jason

I have the same issue. Paid for priority service, but they using ground service from US to Europe . Now /working days/ my parcel stuck in Netherlands for two days. No updates, no movement . Even non priority parcels from China arrived faster.
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CR

Reply Unhappy customer

Reply: CR. PB had lost two items in as many months and eBay has refunded me which hurts the seller.
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What the hell is that ?!

First time using GSP , but very disappointed. Three days my item have no updates . Actually it have updates , at the same origin, and it shows no movement. At the same time shipping costs are expensive. Are they still using horses for its postal services ?!
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Stay away

Horrible service and Packages never arrived.couldnt leave no stars but that’s what this service was.
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Expensive. Inefficient. Unimformative.

Paid a lot through ebays GSP. This is a joke. It took four days for them to just register the parcel after the buyer has dispatched.
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