Never got 1 package. Well now they are in charge of shipping two more packages. Noticed the packages have not been moving. Businesses need to stop using this company to ship items and look into lost packages and extended time sitting at a location or leaving a location only to return to same location
bought 2 items from different sellers, one in the UK, one in the US. both parcels lost somewhere, Pitney bowes is not answering any questions. I can't understand why Ebay is using them for global shipping. I hope this company gets broke soon before causing more damage...
item with priority shipping and tracking lost, got refund but this doesn't matter when item is impossible to get by. The money in refund is not worth anything when you can't get ahold of a new one.... Tried contact them via email and phone, no response. worst i have ever experienced from any company...
By making eBay members use Pitney Bowes and charging those high “handing fees”, eBay are making those smaller items too expensive and no longer competitive. That aside Pitney Bowes sometimes use several different couriers to transport the goods to and from their sorting centre, adding extra days onto the delivery times. It took 10 x days for a small package to come from the UK to Ireland and cost £10.35. I now refrain from purchasing anything tat has to be shipped by Pitney Bowes and favour Amazon over eBay for this reason.
I finally bought something again from Ebay after some time and the seller used Pitney Bowes. First I was surprised as I never heard of them before and now I'm just annoyed. 10 days and no sign of my package (tracking is still stuck in UK) altho it should be send from UK to Czech Republic. This usually takes few days at a maximum. The worst part is I even paid a very big sum (35GBP for postage) that is usually way less. I will never use Ebay again and just stick to Amazon.
Every time that something has to be delivered through this company from an eBay purchase, I cringe at the thought of it!
My personal opinion is eBay should stop using Pitney Bowes, as I’m always looking for alternative sellers on eBay that offer a different delivery system, and that’s not fair to the sellers whom don’t know about this company. I have, more so now been using Amazon, due to the fact I’m receiving items within 4 days of purchase as opposed to 3 weeks +, or never receiving it which leaves a bad taste for the seller an myself.
eBay please do something about this before you loose too many customers.
Item shows up after a month box damaged item damaged and missing parts required to fit and also had to spend money getting item repaired to use it disgusting they were contacted asked to compensate or refund money for a poor service but not surprised no reply AVOID
You are a sad excuse of a company. Be ashamed and better yourself.
No wonder Ebay has died. I’m never buying anything from there again because of this company. I live in Quebec and my package is in Philadelphia. Shouldn’t take all that long right? Right! The ETA even agrees saying it should arrive December 30th. Meanwhile it’s January 3rd and the only info I’ve received was December 19th that the tracking info was uploaded. How are you still in business?
More than one month has passed and still no tracking info available?!?! I urgently need the parcel bit after a month I dont know even where it is and if it will be delivered at all????!?!? Also, no reply from PB. I can't believe Ebay is still working with them
Having paid a premium rate for an item to be shipped from the UK to France, Pitney Bowes still shows the collection date, eight days ago. There is no tracking available since this date. It is about time ebay dropped this "cowboy" outfit who obviously get paid substantial money for doing nothing. Rating? Where do you go from "O" apart from going minus. Totally disgusted
First time using GSP , but very disappointed.
Three days my item have no updates . Actually it have updates , at the same origin, and it shows no movement.
At the same time shipping costs are expensive.
Are they still using horses for its postal services ?!