Put me on hold then told me it won't get here until next weekend. I thought when you schedule a time it gets there on that day and time? You guys are very worst I've ever experience. I'd rather pay a guy off the street then go through you guys.
RLCarriers delivered on time,product was in great condition,and driver very nice man. I went to their site an followed my product from CA. To Vegas, to Boise Terminal then delivered to my home in Idaho. Great service guys, Thanks
Stay away from this company!! They are very aggressive on asking payments, but they don't want to pay even a $ when service is bad. My company put our pallets in 3 different shipments (web pro **, pro **, pro **) on an R+L Carriers truck. It was strapped securely onto a pallet. It left our location in perfect condition. One pallet was delivered at the wrong address and it arrived at our customer's location. The carton was a smash, the other two delivery was delivered at the right location but the pallets was pushed so hard that the porcelain inside is entirely broken. In all three deliveries, the driver refused to write in the bol “Accept the goods with Reserve”.
They called me on Wednesday that shipment will be delivered on Thursday but they didn’t. No delivery on Friday. So I called several times. Every different service representatives gave different and wrong information for 2days. I don’t know when can I receive my package
Unprofessional and very rude . Package was delivered late and completely wrapped in plastic. Once opened we realized why... iteams were completely damaged, bent, scratched, dented etc...this was metal piece to a smith machine part of the frame. Lady was rude and told us it was our fault for signing delivery. Worst experience ever. Do not use this carrier....
I recommend using R L Carriers, I will be using them as our shipper for the future. I got emails that kept me informed. The most important part was my customer was happy and complimented us on our service along with the R L carriers. We appreciate that has R L carriers represented us well. Thank you
First my shipmentsat in one town only 5 hours away for 3 days. Then moved an hour closer and has been sitting getting the same scan departed to final destination every 12 hours. When I asked the company all they said was my item was to be delivered to another company today for final delivery.