were completely out of hand!! I'm not even too upset about the wait time because this pandemic makes that fact inevitable but, there were virtually no updates on where my package was. I ordered some brushes April 14th but the tracking information stopped updating April 30th!! I had no idea where the package would be or if it was still coming. I had to email the company of the brushes multiple times and send screenshots to get them to finally do something. The next day, after I sent the emails, the shipping and tracking number info updated. My package just came today too. It was in transit for 37 DAYS!! Never again.
Placed my order on May 2nd, as a Mother’s Day gift. It’s now May 26th and nothing. Package has been in China for a while then finally has arrived in “destination country” when I send an email about canceling the order. Don’t place an order with this company, unless you have great patience & want to waste money.
I've ordered from Billiya, in Jan, I'm still waiting for my package, it takes months before they respond, and tracking shows its still in China, than exported, than back to China, WTF is going on ......
I was extremely nervous after reading reviews. So i just want to share that mine did show up at exactly 21 days I was able to track where it was at all times and it came in good quality and was the size and material promised.
I am very disappointed due to shipment method, shipping is taking way too long it’s been a month since I ordered. I was informed shipping will take 10 days the most. Well it’s way over 10 days.
I will never purchase from this company and I will never use this shipping company as well,