I ordered from the US. Only to Canada. And I thought it would be a simple order, and then I get some shit shipping company that I haven’t heard of and I get a shipping number that can’t be tracked on any service. So when I say if I continue with half starts because they try to give me I am a tracking number and then it just didn’t work. So they did it a part of their job which is like 1%. Because I’m pretty sure I just got robbed. and if I just spent just over a grand to deal with some thing I really don’t want to deal with right now., Like going after a company… It will happen and if this is in figure it out then it’s only gonna be issues for me because it’s every time not well spent and for them because it’s going to be my time. And my time is very valuable to me. Like when I say it comes at a certain time I expected to come at a certain time. When they tell me to take a whole day off work I take a whole day off of work to get that package- then boom, of course it doesn’t show up that day and I can’t take two days off in a row. So then it turns into this big cluster fuck where I need to turn on my camera and set it up so that it’s facing the outside instead of facing the inside like it’s supposed to. And it’s there to look after my dog and in tears. But now I have to use it to fucking get my packages so nobody steals my shit. So I have to put a camera literally right in front of my door pretty much. But this is only if I missed the package on the day that they say it’s going to come. And when they say it’s out for delivery that means it’s supposed to come that day. Not 10 or 11 PM that day. That’s not normal even with the lockdown going on that’s not how it should be happening. I’m getting packages on Sunday I’m getting shit at midnight I’m getting stuff at eight in the morning so they need to figure out what’s going on and I don’t know what SFO is but they seem to have fuked me... so congrats on that
They take your $, and unless you contact them you receive no acknowledgement of order received. Now when you contact them they respond within 24hrs and THEIR solution is to send you an apology/excuse with a shipping tracking number. Aha.. but it hasn't actually been shipped! They didn't actually mail my purchase for 30 days! Every time they're contacted there's another excuse! FIRST AND LAST time I will order from these idiots! I ordered it the 12th of November which should have been plenty of lead time to arrive the beginning of December!
I ordered from this company before. My first package arrived 2 to 3 months, later. My Second package arrived 7 days, later and my 3rd package is here in the United States. I been keeping track of my package movements. It’s currently at JFK Airport. I live in New Jersey. My package is awaiting Custom Clearance. Because, it came over from China. Due to the Pandemic packages are now being held, until clearance from the United States Customs Service. When it was shipped from China, the seller did inform me that I should receive my package between 8 and 85 days. Now, it up to JFK Airport to release my package to the United States Postal Service
Worst ever shipment i have ever experienced. Paid for fast delivery, still takes more than a month . Expected shipment date must be informed before the order is confirmed. Simply waste of time and money
I ordered a leather repair gel on September 20 and it still has not come. They gave me an invalid tracking number, so unable to track. Will be contacting PayPal to get a refund. Will not be ordering anything else from this company. Seems to be a scam.
I do not suggest ordering a package that delivers with this company. It seems to take a long time and my package is way over due for delivery and the tracking doesn't help. Its either not updated or vague information.
Not a choice in the future. I strongly recommend walking to China before using this delivery system. Infact I wouldn't trust them with a plastic bowl and a rubber spoon!
Not like what I bought was all that in quality (thank god) but this has got to be the crap end of the Chinese express line and they specialize in crap merchandise shipping.