UPS Mail Innovations revu par NanoTess

Black hole when it comes to tracking, no accountability

Every time something is shipped to me via UPS Mail Innovations, it inevitably ends up in limbo for days to weeks. UPS always marks the package as transferred to USPS, while USPS tracking information doesn't acknowledge receipt for days (if ever). Once your package enters this black hole, good luck ever tracking it down if it goes missing. Most packages will arrive, albeit very slowly, but if it disappears once UPS alleges the handoff has occurred, they will be of no help locating it, saying they have tendered it to USPS, while USPS will point the blame back on UPS. It is an absolute nightmare. I have a package which is coming from the Ukraine. It took only 5 days to get to the US. But it has been in limbo between UPS and USPS for a week now.
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