YunExpress has set the standard for cross-border e-commerce delivery services for Chinese sellers since 2014. Founded to provide convenient and affordable shipping services to international sellers, it is the go-to logistics partner of many independent and ecommerce platform merchants.

Thanks to offering delivered duty-paid (DDP) services, [YunExpress](https://www.yunexpress.com/ "YunExpress") has differentiated its service, enabling the company to work with any last-mile carrier in the destination country. YunExpress's leading position in China's cross-border logistics prompted the ZongTeng Group, which specializes in overseas warehousing, to acquire the company in 2018. This acquisition empowered YunExpress to expand into more countries, bringing to light the need for a reliable shipment tracking partner.

## Rapid International Expansion Demands Last-mile Carrier Integration
Although YunExpress was already a household name in the cross-border e-commerce shipping industry, becoming a part of the ZongTeng Group expanded its horizons. The special line shipping provided by YunExpress and the warehousing capabilities of its parent company led to rapid international expansion.

![yunexpress-tracking-international](https://www.trackingmore.com/blog/wp-content/uploads/2024/04/yunexpress-tracking-international.jpg "yunexpress-tracking-international")

Previously, YunExpress selected the most popular carrier in the destination country to ensure recipients received their packages on time. After the acquisition, as it started to offer more different service levels, choosing more couriers to partner with in the new destinations became necessary. This selection process had to be up to the highest standard to ensure YunExpress only worked with the best.

Furthermore, ensuring end-to-end shipment visibility went up the priority list as the international expansion accelerated. The acquisition by the ZongTeng Group also attracted more businesses, and YunExpress needed to cater to more corporate customers. Many customers started to demand a more convenient way to track their shipments.

YunExpress quickly noted the difficulties it was encountering - growing so fast without a scalable tracking API solution. A stakeholders' meeting was convened to discuss the way forward.

## The Quest for Efficiency: Searching for a Scalable Tracking API Solution
> "We had reached a critical growth stage of our business where we needed to integrate with more last-mile carriers in new destinations and provide reliable tracking services to customers. Our options were to spend more to grow the development team or team up with an established shipment tracking partner that already had the infrastructure we needed and could sustain YunExpress' growth pace. We went with the latter and partnered with TrackingMore." Jack Peng, YunExpress CEO.

What started as an exploration of options ended with YunExpress forging a partnership with TrackingMore in June 2020. TrackingMore's advanced tracking solution satisfied all YunExpress demands for a tracking API, which included:

### A Vast Number of Supported Carriers
YunExpress was already facing the challenge of integrating with more carriers than it could possibly manage at once. It was imperative that a tracking solution that integrated with a vast number of carriers worldwide be the only viable option to help the company select the top last-mile carrier in new markets it was expanding into.

![yunexpress-tracking-last-mile](https://www.trackingmore.com/blog/wp-content/uploads/2024/04/yunexpress-tracking-last-mile.jpg "yunexpress-tracking-last-mile")

### API and Webhook Notifications for Real-time Tracking
Keeping corporate and individual customers happy and content depended largely on YunExpress being able to provide real-time tracking. Considering the company's goal to create a dedicated track and trace platform, a tracking API was necessary. Because YunExpress also wanted to avoid wasting resources to make API calls when a tracking status did not update, the solution also needed to have webhook notifications.

### Unified Data Format
Business expansion meant more customers and carrier partners. YunExpress wanted to be on top of all the data insights generated from all facets of its shipping business. With this, a tracking solution that consolidated tracking information across all carriers into a standard format was necessary to help the company maintain data quality and integrity while paving the way for real-time alerts.

## YunExpress Develops YunTrack for Bulk Parcel Tracking
YunExpress got a tracking solution that fits in seamlessly and transforms business operations after its official partnership with TrackingMore. The benefits that YunExpress derived from this partnership include:

### 92% Lower Carrier Integration and Maintenance Costs
> "We had contemplated expanding our development team to help integrate and manage the many carrier APIs we needed to provide end-to-end tracking. The cost ran into millions of dollars. Thanks to TrackingMore, we only needed to integrate one API to connect to over 1,000 carriers. This helped us maintain an agile development team. In the end, carrier integration and maintenance costs were 92% lower." Jack Peng, YunExpress CEO.

### Development of YunTrack
With the carrier integration workload taken off their hands, YunExpress' development team focused on developing YunTrack.

![yunexpress-yuntrack](https://www.trackingmore.com/blog/wp-content/uploads/2024/04/yunexpress-yuntrack.jpg "yunexpress-yuntrack")

This value-added service for customers lets visitors track up to 100 packages simultaneously, and the number goes up to 500 at a time for registered customers. YunTrack's traffic averages 5.1 million visitors monthly. Speaking on this, YunExpress CEO Jack Peng expressed optimism for the future, "Thanks to TrackingMore, YunExpress can provide unrivaled bulk parcel tracking experience in the industry. This greatly helps us win customers' trust as our business expands."

### Last-Mile Delivery Optimization
The advanced data capabilities of TrackingMore have helped YunExpress unify all shipment delivery data on a centralized dashboard, allowing the company to gain valuable insights. Through this, YunExpress has optimized last-mile delivery for customers, with delivery times now comparable to the best courier companies in the world.

YunExpress Uses TrackingMore to Integrate Last-Mile Carriers

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YunExpress Uses TrackingMore to Integrate Last-Mile Carriers

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