Its great for knowing when an item leaves a port or a country to another country, but once its in the US for example, why not give us the tracking number for the local courier so we can track and know when the item will arrive and not just get updates as it makes its way around the country, ironically my package went from LA to St Louis, 4 hours east of where I live in a major city and now has to come back west to get to me, counter productive logistics. Where is the blockchain when you need it.
I have heard a lot of bad news about 4PX but I never missed a package by this company. I think it might be that there is a 4PX pick-up office near my house. And what’s more? I always use 4px registered air mail service.
My package has been stuck in the status "arrived at destination country" since 5th September.. It is now 27th of October..
Their English website is built on Joomla and their contacts from is a freeware trial that handles 20 emails a week.. Good luck getting a mail through that way.
You can mail their sales team but you won't get an answer.
There is nothing you can do, hope that ebay/paypal can refund the item and find another curier for your next purchase.
I have order my product since Sept, 19th 2017. Status of it is displayed as Hand over to AK airline on Sept,20th . No further status is displayed and I'm checking since almost 5 days and it's not getting change. Please you must update the status !!!! It was suppose to be deliver yesterday to someone as an birthday gift, but unfortunate!