DPEX Review
3.3
Based on 97 reviews
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Trash company
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DPEX is the worst delivery company that I have ever experienced. They claimed that they have attempted to deliver 4 four times without trying to notify the customer. (I never heard my doorbell rang, NEVER). And after four times of failed attempted delivery, they ask you to drive to the airport to collect your own item. Like wth??? Absolutely appalling

2021-05-08 12:03:28

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CEO S.Haroon
Muhammad ShahRukh

Tracking is unsatisfactory it has been 12 days my parcel did not reached Australia always showing Bagged since 25th April

2021-05-05 23:35:36

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Dpex is the first and last time to use
Tanya

So disappointed they don’t deliver in time so annoyed rubbish i wont use again

2021-05-02 21:45:31

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So dissapointed
Sta

My order came to my country within 10 days but it's been with this courier service for about a month now but not delivered yet

2021-04-26 18:00:43

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Satisfied
Amy

They are straight forward people.. I thought I was getting scammed but I received my package on time

2021-03-23 14:20:59

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Reply Amy

:)

do not trust this review :)

2021-04-30 06:40:50

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I won't ever use this service again
Extremely Annoyed Customer

They promised and charged us for delivering my parcel from Pakistan to Australia in 5-7 working days... Its been a month and the tracking number is bullshit. My parcel was in Singapore for 10 days.. Then it went to Hong Kong and stayed in there for another week... Everytime they just write "In transit to destination "but the parcel is moving around the whole world and not reaching to me in Australia since a month... It was a parcel which was marked as urgent and they promised to deliver it in maximum 5 days... I won't recommend anyone to use this service.

2021-02-19 02:59:00

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Reply Extremely Annoyed Customer

Anwer Hussain

Same case with me my Parcel also for Australia I never ever use this Courier again

2021-04-22 22:49:05

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Reply Extremely Annoyed Customer

Hira

Did u get ur parcel? Cx m facing the same issue right now

2021-04-26 02:53:47

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Reply Extremely Annoyed Customer

Hira

Did u get ur parcel? Cx m facing the same issue right now

2021-04-26 02:53:47

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Reply Extremely Annoyed Customer

Hira

Did u get ur parcel? Cx m facing the same issue right now

2021-04-26 02:53:48

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Click to review
Real Review from the Uk
Amanda

I ordered some bundles on the 3rd of may at 3:44pm and I have just now received my tracking number and it’s with DPEX. My parcel is in China at the moment so I will let you guys know when I have received my parcel as I can’t really give them a proper rating yet :)

2021-05-06 06:51:11

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Worst experience
Betty

Still waiting for my parcel, no contact information available for . I think they are frauds

2021-05-03 17:27:00

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WORST EVER
bruh

Claims nobody was home and the door without ringing the doorbell??? Literally the worst company ever. The is also not helpful at all. Use this service only when you want to lose your package

2021-04-30 06:36:18

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Zero Star
Anwer Hussain

Bad service ever seen

2021-04-22 22:53:28

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Missing package and poor response
Murugappan

There were 2 packages send from India to Singapore. But received 1 package only delivered 3 weeks later. After 2 monthly investigation, they simply said 1 package missing. They not shared detail explanation of how it was missing.

2021-02-23 14:26:36

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Mr
Jeffrey Pearson

Parcel took 7 days to be delivered within Hong Kong, would not recommend DPEX if any other options is available.

2021-05-06 10:20:53

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Miss
Jess

Very poor service.Rubish service.just trash.They don’t update tracking status.Very upsetting disappointing.They are super slow.I have used first time.And will not be using anymore.

2021-05-05 00:10:51

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Reply Jess

sana

Yar very bad service tmne kb or kha parcel bhjata parcel mila nh kia

2021-05-05 06:49:46

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Jsss

Humara parclegaye hoe 10 din hogaye abhi tak nh mila

2021-05-05 06:50:26

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Why this company still exists
stad

horrible service, unhelpful .

2021-04-30 06:39:48

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Zero Star
Anwer Hussain

Bad service ever seen

2021-04-22 22:53:29

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Claims nobody was home
Grace

Really disappointed. I have been at home all day due to the COVID lockdown in London, yet somehow nobody was home to receive the package lol. How is this possible when you don’t ring the doorbell?? There is no for the UK so frankly my package is in their hands completely and it’s up to them when they decide to deliver it. Nervous also as my package costs around £135 so I really hope there is no theft attempt occurring. I wish companies would state what company they’re using because I would’ve gladly payed more for a more secure option. Hopefully I can receive my package.

2021-02-28 11:37:23

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