Kenya Post Reviews

Average
6.3
from 0 - 10
Review company
35 reviews on TrackingMore

Pandya

I posted urgent letter on 7may to uk Still showing in transit for 25days What type of service ?
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Lalo

Reply Ullas

Did your parcel arrive because I\'m having the same issue
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Worst post Kenya

My package has been lying down in Nairobi 48 days no updates☹️☹️☹️
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My Package

My package has been lying in Mombasa GPO since 17th March I am wondering why it is not being delivered to its destination.
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Slow service

As much as the cost is lower the service is poor. A parcel taking a month to reach its destination is unacceptable in this age and era. Should have a clear tracking system to see real time process and stage where parcels have reached. Such a let down. Never using this service again. Cheap is expensive. Really pissed off.
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Simon

Reply Anne Wahogo

https://www.kahawatungu.com/2019/04/21/posta-kenya-unable-deliver-international-shipments/
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Where is the parcel?

For sure..Bure kabisa...mavi ya kuku!!!!
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Poor service

Long delivery or no package at all
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Posta

I thought posta would prove me wrong and deliver letters on time. Why am I not surprised? I have been tracking my shipment and for the last 10 days it still at city square Nairobi. When will it get to Europe?
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Withholding documents

EMS is very unreliable. Law suit in progress!
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Corrupt and liars

Why do you get money from customers and do not deliver their parcel.This is robbery.
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Use alternative DHL or Fedex

If you need your packages to get where they Re supposed to go please don't use Kenya postal. You are guaranteed it won't get or someone will still it. Don't get me started with their customer service people. Very rude and not helpful at all
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Poor company

Poor company with poor customer experience. Kenya will never reach International levels if the services are so pathetic and disgusting. I will never use posta ever again
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Kenya Posta shocking

I have now sent 2 parcels to Kenya over the past 12 months that mysteriously go missing on arrival in Kenya. Kenya Posta must look into this as how can anyone have any faith in the safety and security of there items that they are sending to loved ones in Kenya. Shocking service bordering on corrupt. The current parcel is now many weeks overdue when according to Australia Post Air Mail service it s be delivered within 7 and 14 days.
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can you help?

Can give me a short message about my item? RT073734775DE
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Too slow

This tracking system is unreliable
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Not really good tracking

Nowadays the tracking system here is not updating regularly
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EXCELLENT CUSTOMER SERVICE

I received a call when my package arrived. and the lady at box registry Ronald Ngala post office was very polite and courteous, she helped me get my mail very fast. I would recommend posta any time.
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SHIPMENT NOT DELIVERED

THE CONSIGNEE HAS MOVED TO BELOW ADDRESS.PLEASE DELIVER THE PACKAGE. Stuart Wells Flat 8 The Victoria Withyham road Groombridge TN3 9QQ KENT UK
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easy and safe

I have had a business account with them for the last 5 years.
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Spot on service

The package was in perfect conditions and the courier was kind. Well done! And well done to all the loaders, especially Finger 3 ;)
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Really pleased with the speed

Really pleased with the speed of delivery and the information given
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