As much as the cost is lower the service is poor. A parcel taking a month to reach its destination is unacceptable in this age and era. Should have a clear tracking system to see real time process and stage where parcels have reached. Such a let down. Never using this service again. Cheap is expensive. Really pissed off.
I thought posta would prove me wrong and deliver letters on time. Why am I not surprised? I have been tracking my shipment and for the last 10 days it still at city square Nairobi. When will it get to Europe?
If you need your packages to get where they Re supposed to go please don't use Kenya postal. You are guaranteed it won't get or someone will still it. Don't get me started with their customer service people. Very rude and not helpful at all
I have now sent 2 parcels to Kenya over the past 12 months that mysteriously go missing on arrival in Kenya. Kenya Posta must look into this as how can anyone have any faith in the safety and security of there items that they are sending to loved ones in Kenya. Shocking service bordering on corrupt. The current parcel is now many weeks overdue when according to Australia Post Air Mail service it s be delivered within 7 and 14 days.