I dread every time I see one of my packages is being shipped through OnTrac. And it seems like more and more businesses are switching to them as their carrier. WHY!? I have placed three orders from Separate companies in the past month, and EVERY ONE of the packages has been delayed and rescheduled for the next business day. My original commitment date was 9/15, and here we are 10/1, still nothing delivered. Their is friendly enough, but offer no real help in getting answers to when packages will actually be delivered. My packages sit in their warehouse just 15 minutes from my address, but yet they are being held. Also back in August they "lost" a PS5 that my husband purchased. Sounds like an employee stole it if you ask me. Shady company all together. I wish businesses would start to realize this.