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OnTrac Tracking
All-in-one Shopify dropshipping application. Automated your fulfillment just from a click away.
OnTrac tracking, trackingmore provide OnTrac tracking API, shipment batch tracking management and an option to receive automated notification.
Official website : https://www.ontrac.com/
Contact Information: tel: +1 800 334 5000
TrackingMore provides real-time details of your OnTrac package, support multiple languages like English, French, Spanish, German, and more.
1.Shipment Tracking Management:
a. Auto tracking and delivery notification: after logging in, you can set up the "Notification Settings", and the system will auto track your OnTrac waybills and notify customers when in transit, pick up, delivered, or exceptions.
b. Compatible with eBay / AliExpress / Magento: with your eBay, AliExpress, Magento account bounding to TrackingMore, our system will collect the data together, so you can check out the waybill information in one place.
2.muti-language support: support sixteen different languages, so it's convenient for users from different countries.
About OnTrac
OnTrac is the premier regional package delivery company in California, Arizona, Nevada, Oregon, Washington, Utah, and Colorado. Offering both ground and overnight delivery at Ground rates to more than 60 million consumers.
Other Carriers
You can track other carriers on our website, e.g. China Post Parcel.
It's more than 680 carriers that you can track their parcel inside our website. Enjoy your tracking journey.
Avoid at all cost
This company must be ran in complete chaos. No organization, no communication and the drivers must be thieves? My package is out for delivery and is located within my city. 4 days later, it’s still out for delivery? No updates, it’s still out for delivery. I’ve contacted ontrac who has said they have paged the driver in which they confirmed it will come today.. now guess what, the package has still not arrived and it’s past 10pm. I am only left to think that this package was stolen by the driver.
Kevin S
None
First my package was”late” then “missing”. I (yes, ME) had to contact the vendor to resend my item. It is now due today, 9/09 “by end of day”. Let’s see what happens. UPS and FEDEX are so much better! Why any vendor uses this company (the delivery people use their own cars!) is crazy.
Elle
WORST COMPANY EVER, Delivery Delay
When I track my package, it keeps saying that it has been delayed and continues to update to the next day, by the end of day. My package has been in my town for a week and still has been delayed, says that they have put in a help desk ticket and someone would call me, this has been over 3 days and no call yet. This company needs to be shut down. Companies should drop them as shippers and use other shipping companies.
John
Click to review
Review
Misplaced in Fife
Gloria
OMG!!! They first said that a carrier attempted to deliver my package (had to be after 9:30pm) but the representative said there was no record of that even though I got an email stating this. My package was then marked as “missing” and I was told by the second Customer Service representative that OnTrac had 8 days to “find” the package before it was classified as “lost”. Let me say up front that the representatives were very polite and friendly even after I mentioned contacting the Better Business Bureau. I was actually thanked for not swearing/cussing by one representative. I don’t understand how this company can stay in business. I know that I will NEVER order anything again where OnTrac is listed as the delivery company. I did eventually get my package right before it was to be classified as “lost”.
Failure every time
Rachel
I never use Ontrac for shipping anything, because I know they are horrible. But I haven't been able to avoid them if a vendor is shipping something to me. Every single package (literally, not an exaggeration) has been lost, or delivered to the wrong place. Every. Single. One.
I have no idea how this place stays in business. It is truly astounding how they manage to keep going. They are a 0 out of 5 stars.
Misplaced in Fife
Gloria
OMG!!! They first said that a carrier attempted to deliver my package (had to be after 9:30pm) but the representative said there was no record of that even though I got an email stating this. My package was then marked as “missing” and I was told by the second Customer Service representative that OnTrac had 8 days to “find” the package before it was classified as “lost”. Let me say up front that the representatives were very polite and friendly even after I mentioned contacting the Better Business Bureau. I was actually thanked for not swearing/cussing by one representative. I don’t understand how this company can stay in business. I know that I will NEVER order anything again where OnTrac is listed as the delivery company. I did eventually get my package right before it was to be classified as “lost”
Unsatisfied
Shawn Rodriguez
Poor delivery or none at all
Reply to: Gloria