the parcel problem under exception when i track my parcel it show me to contact the poste italiane courier
but when i contact them by fb know what they say?sorry i don't know your place customs procedure??are you fkin kidding me?? a courier company sending parcel world wide don't know???!!PLSSSS JUST SHUTTT DOWN YOUR FKIN COURIER COMPANY PLSSS MOTHA faka!!!!
One star is generous. Extremely unhelpful, rude operators that hang up the phone and offer no assistance and only their disrespectful comments. Overall absolutely not advised to use as they will waste your time and money... Really unimpressed
Been waiting 30 days for a package within EU - from Italy to Slovakia. It spent three weeks in il Centro Scambi Internazionale, then changed status to Partito dal Centro Scambi Internazionalea week ago. It has not moved since. Not sure I will ever receive it, but I will definitely never use Poste Italiane again.
My package was given to a random person who signed instead of me. Package was worth 100 euros and it required identification and signature at the time of delivery. A person who delivered the package clearly did not ask for identification. When I went to the main office of the post in the town I live in, I was shown a document with a signature which is not mine, stating that the package was delivered and signed for. When I tried to explain the situation in my broken Italian, I was shouted at and I also was not allowed to file a complaint. When I contacted them through email, I was told to write a complaint in the local office. I will try to avoid using Poste Italiane again at any cots and recommend that for everyone else as well.
Very unhappy with no responding to the 2 email I sent this company. I don't have tracking number to see where my package is right now. All I know is that it have been shipping. I wish I had check in to this company before I had place an order. Live and learn.
They write on the website that they came for delivery several times and the parcel was refuted. It's a lie! The delivery man came only once and we were not there. We called him on the phone to reschedule and was impossible to communicate with him although we speak perfect Italian. The day after this attempted delivery SDA told us the parcel was on its way back to China! We had to insist calling more than 20 times per day in order to find one person willing to do something and unblock the parcel for delivery. We are still waiting, one week later and it still says on the site that they came yesterday and before and we refused it!!! It's just used clothes, please don't steal it. Are you so addicted?!
Poste Italiane are worthless pieces of trash. We shipped back by fiance's wedding dress and a purse she bought there, and the criminals cut open the box, stole everything, resealed and sent on to the US. There's a special place in Hell for pieces of crap like you losers. You'll get what you deserve. When we contacted them about this, they just ignored us. #boycottshitholeitaly
Reading other reviews I wonder how many have left terrible ratings for Italian Post when it's the mail service in their country that has not updated the tracking, or not delivered the package. People should understand Italian Post is not responsible for delivery by another country's postal service.
Italian Post is pretty fast to process and getting packages into the system compared to many other countries. I give them 5 stars, simply because they are better than most.