They write on the website that they came for delivery several times and the parcel was refuted. It's a lie! The delivery man came only once and we were not there. We called him on the phone to reschedule and was impossible to communicate with him although we speak perfect Italian. The day after this attempted delivery SDA told us the parcel was on its way back to China! We had to insist calling more than 20 times per day in order to find one person willing to do something and unblock the parcel for delivery. We are still waiting, one week later and it still says on the site that they came yesterday and before and we refused it!!! It's just used clothes, please don't steal it. Are you so addicted?!
Poste Italiane are worthless pieces of trash. We shipped back by fiance's wedding dress and a purse she bought there, and the criminals cut open the box, stole everything, resealed and sent on to the US. There's a special place in Hell for pieces of crap like you losers. You'll get what you deserve. When we contacted them about this, they just ignored us. #boycottshitholeitaly
Reading other reviews I wonder how many have left terrible ratings for Italian Post when it's the mail service in their country that has not updated the tracking, or not delivered the package. People should understand Italian Post is not responsible for delivery by another country's postal service.
Italian Post is pretty fast to process and getting packages into the system compared to many other countries. I give them 5 stars, simply because they are better than most.
I have been waiting my order about 3 and halu month. Im trying to get HELP from this tracking side and they’re not gonna answer me anything!!! Im all alone with this thing. My packet came to Finland BUT it has been sented to Queens and now somewhere else. So this is very bad customer service and i cant nelivedon that i dont get any answers tms?
I sent the package by EMS from Italy to hongkong since 10th Dec and it’s left from milan on 11th Dec. until now nothing update. (Around 11 days for transit)
I already sent the e-mail to follow up but they just sent me the same answer that I can read it in website by myself.
My track is EE293485018IT Please tell me where is it and when it’s will arrive