RR Donnelley Review
3.7
Based on 41 reviews
  • 32
  • 0
  • 0
  • 1
  • 8
Never got my parcel of 278 pounds
Shehani

I'm waiting

2021-05-16 14:16:40

Reply
No respect for deadlines
Vicka

Package was supposed to arrive in Canada from Los Angeles on April 30th. May 2nd, nothing. No way to contact them. Their tracking app indicates that my package may still be in Los Angeles?!?! I need it to fulfill a customer special order to be delivered on Friday and need at least 1 day to work on the commissioned piece. If I don't get it by tomorrow, I'll loose the commission order and look bad to my customer... We all have delays and difficulties caused by Covid but we, small artisans, also have to work and depend on these big shipping companies who just don't seem to care :(

2021-05-02 17:36:20

Reply
Absolutely garbage
Sam

It’s been 2 months since my parcel was shipped from USA to Manila. I think it will never arrive. VERY DISAPPOINTED

2021-01-31 11:03:38

Reply
2 Guitars STOLEN. Avoid and service that Partners with them!
Greg

We run a reputable online store that ships musical instruments all over the world. We've had two expensive guitars never leave this shipping center after USPS "Partnered" with them. Months go by and the tracking never updates after these guys received it. Lost thousands of dollars to these incompetent boobs.

2021-01-03 22:11:16

Reply
3 MONTHS, NO INFORMATION
José

It has been 3 months. I got no information about my order at the Yeete. Correios didn't receive it, no one answered my e-mails (I ve sent more than 7). ABSOLUTE GARBAGE!!!

2020-12-18 13:13:35

Reply

Reply José

Muthabor

Have you got your package yet ? I am now waiting for mine for three months ...

2021-03-16 19:31:37

Reply
Where is my parcel???
Lee

Where is my parcel???????

2020-11-16 02:53:28

Reply
Click to review
Do not ever use these people!!! They are thieves they steal people packages and see it off
Package never areived

Never received package

2021-05-13 19:00:08

Reply
Who are these people?
Bill

Seller was supposed to use USPS, but instead shipped via these clowns. The package had travelled the entire US west coast, when it was shipped 100miles from its destination in Canada.

2021-02-24 17:12:08

Reply
Please update
Nani

I live in Australia I brought a package on the fresh prince site they told me to wait 72 hours for delivery it shipped on Christmas eve in Australia I get over the Christmas and new years it maybe delayed I've had other things from America update usps updated on boxing day in Australia and rr Donnelly still hasn't updated by the start of next week if it still hasn't updated im going to find a way to contact you because its beyond the joke. I

2021-01-04 08:03:52

Reply
WARNING-Do not use this company!!
Debs

My parcel took 23 days for what is a 7 hour drive. Then the tracking system said they left a notice at 7:19am on a Sunday morning!! I went to check at 9am there was no such notice. This has the information on it as to where you can pick it up. But that is not posted on the tracking app. Emailed them, no response. Just the worst. I’ve spent 2 hours on the phone now trying to track it down through Canada Post! Again. If you want your package to arrive or your customers to be happy, do not use this company!!

2020-12-21 14:57:03

Reply
Mail Consigned stuck for 17 Days
Alex

Item still stuck at Mail Consigned for the past 17 days. No movement whatsoever.

2020-12-14 01:17:22

Reply
How does it take over a month to ship something?
JJ

Estimated delivery period 06.11.21 - 07.01.2021, after being "added to database" 05.14.21. How does it take over a month to ship one small item within the same country or continent? It's faster to order something from China....

2021-05-14 13:05:59

Reply
Poor Service
Brandyljor

My package has spent the last week bouncing around locations in New Jersey. What the frig!! Terrible service - get your crap together.

2021-03-09 12:58:45

Reply
Useless!
Linda

They picked up my package in USA on December 23. Arrived in Australia January 8. Processed at delivery terminal January 12 and handed over to carrier January 14. I don't live in the wilds of Oz, but in Sydney suburbs. Nothing listed on tracking since January 14!!

2021-01-20 23:02:43

Reply
WORST EVER
customer

I ordered fashion nova, and they recently began working with this company for shipping. TERRIBLE TERRIBLE TERRIBLE, It is the first time my order has not received. it was supposed to arrive exactly in two weeks yet it has been over a month and there has been no update or movement of my package. I am planning to drive there and start a complaint. DO not order anything from them their services is absolutely terrible.

2020-12-26 20:00:48

Reply
Horrible
Tara Hughes

I've so far waited 5 weeks for a parcel from the US coming to Canada! They never answer their phone and their website won't let me track my parcel even, saying the tracking code I have isn't the correct format, but it doesn't give me an example to use for the format, ex if I need to put spaces or something.

2020-12-15 19:56:04

Reply

Reply Tara Hughes

Debs

Ditto!!

2020-12-21 14:57:34

Reply

Reply Debs

Nick

Me too. Been 5 weeks from USA to canada still nothing

2021-02-11 20:56:39

Reply
1 2 3 >