shocking . still waiting for my delivery. i have had emails saying out for delivery today on the truck. well dont know where the truck is because i am still waiting. very disappointed with these couriers.
This is the worst courier company EVER! Utterly useless. Would have been quicker to walk from Adelaide to Melbourne, and return with the package over my shoulder. Help desk is no help. They have no idea. As a business, we ditched them in favour of TNT because of lost, late and damaged freight. As a consumer, I am stuck with them as chosen by the retailer. Would rather eat my own spleen than deal with toll.
For some reason companies I buy from use Toll IPEC and it infurates me when they send me a tracking number and it is Toll IPEC because everytime something gets stuffed up. Parcel sits in depot for days, once even weeks. Had a shipment returned to Adelaide from Sydney because the driver said he couldn't find the address. Crazy, no chance of pick up or redelivery, when any google search shows our house without issue. Lost parcels, parts of shipments going missing for days when they are scanned on the one truck at the origin depot, just baffles me how they can stuff this up so often.