MY GIRLFRIEND PLACED ORDER ON DEC. 19 2018 . SAID WE WOULDNT GET IT IN TIME FOR CHRISTMAS CAN UNDERSDTAND THAT IT WAS COMING FROM CALIFORNIA AND THEIR NOT AMAZON. FIGURED BUY FROM A START UP COMPANY RATHER THEN A BIG CONGLOMERATE LIKE AMAZON. THAT WAS OUR FIRST AND LAST MISTAKE. ITS NOW APRIL 15 2019 AND NO SIGNS OF PILLOWS. CONTACT SANTANDERR BANK AND WAS CREDITED ON MY DEBIT CARD. FIGURED THAST WAS END OF IT BUT RECEIVED A NOTICE FROM SANTANDER SAYING THEY WERE SIDING WITH RUGEY. HAVENT CONTACTED THE CREDIT CARD COMPANY YET TO DISPUTE THE CLAIM BUT IF THEY DONT SIDE WITH ME AFTER BEING SCREWED BY THIS COMPANY ILL BE CLOSING MY ACCOUNT AND TAKING MY 12,000.00 PLUS DOLLARS FROM THEIR BANK. CAUSE THEY SUCK TOO.....HOPE THEY ARE OUT OF BUSINESS BY NOW AND IF NOT DO YOURSELF A FAVOR AND HAVE NOTHING TO DO WITH THIS INEPT OR SCAM COMPANY. BBB WILL BE HEARING FROM ME SOON......
No dependable communications! NOT company I will utilize again - ALL too s-l-0-w!! FedX call for tracking - on hold - over hour anytime attempted...Never answer! Memo re-delivery stated 'Insufficient address' that is NOT valid! I often order - the first of this! Sent message - awaiting a reply. ZZZZ...NO excuse!! Will post disappointment on fb/Pinterest to advise!
I sent a Letter in Express International with delivery expected between 3 to 5 days. 9 days later after 9 says The letter has failed to be delivered to the addressee pretending the addressee was not home and a notificayhas been left to him. The addressee and entire family were home, they have not received any call neither any notification. Now we are in a situation where 9 days after we have no. Notification and don’t know which post office to go to to pick up the letter. It says on the tracking post office Morrocco. Morocco is a country so where to go! Customer service impossible to reach, never calls back! The addresses needs urgently those documents and nobody seems to care. So disappointing. Had much better experience with competitor. Very low quality service and nobody seems to care
It's been 6 weeks and I still haven't received my order, yet I get emails asking how I like my new winter boots. Maybe I can wear them this summer?? MAYBE?
So much for 20 days free shipping! I would rather pay for decent delivery.