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What is WooCommerce?

WooCommerce is an open-source eCommerce plugin for WordPress that facilitates the creation of a functional and professional eCommerce store. This entirely free plugin is quite popular these days among small and medium-sized businesses for its seamless integration with a variety of extensions and plug-ins.

Similar to Shopify, which is a fully-hosted eCommerce platform, WooCommerce offers key features like store management, inventory control, secure payments, and shipping options. While Shopify provides an all-in-one solution, WooCommerce gives users more customization freedom within the WordPress ecosystem.

Challenges with WooCommerce Shipment Tracking

WooCommerce is a plugin-based system. Although WooCommerce makes it easy to manage an eCommerce store, it causes some issues when tracking orders.

If you want to run an eCommerce store, one of the best means for developing it is through?WooCommerce. However, online business comes with the biggest challenges, such as gaining customers' faith, making them satisfied with the brand, and converting them into regular ones.

Usually, after placing an order from an online shop for the first time, customers often wonder questions such as:

  • Will they eventually receive the product?
  • When will they receive the product?
  • Are they going to be scammed?

All these questions are caused by limitations of WooCommerce's default shipment tracking features. See the following.

Insufficient tracking information

The shipment tracking extension of WooCommerce supports automatic tracking for a limited number of providers, such as FedEx, UPS, USPS, DHL, Australia Post, Canada Post, etc. So, accessing tracking information for other providers will be restricted, which calls for a more comprehensive and powerful WooCommerce shipment tracking plugin that supports multiple carrier tracking.

Delayed updates

Oftentimes, the updating of shipment status between WooCommerce and the logistics system experiences synchronization issues. The delayed update issue can also be caused due to plugin bugs. As a result, customers don't get real-time order tracking information, and merchants experience an increase in WISMO inquiries.

Unfriendly user interface

The interface of WooCommerce shipment tracking is a bit user-unfriendly. Customers may find the layout and design of the interface complicated to navigate the tracking information.

How to Solve WooCommerce Shipment Tracking Problems

Shipment tracking has become an integral part of the eCommerce business. When customers get visual proof of their orders being shipped, confidence in the brand automatically grows in their minds.

Conversely, customers tend to lose trust in brands when they don't have access to real-time tracking information or a clear view of their package's journey. Providing transparency and updates on the shipping status is crucial to maintaining customer satisfaction and loyalty. So how can you solve them and make your customers loyal to your business?

The answer is simple. Choose an advanced shipment tracking plugin for your WooCommerce-built store.

And when it comes to simplifying shipment tracking, what could be a better alternative than TrackingMore?

What is TrackingMore Shipment Tracking Plugin?

TrackingMore, a leading third-party shipment tracking platform, provides a comprehensive plugin for WooCommerce stores.

The plugin allows you to track packages from over 1,300+ carriers worldwide in one place. This means you can centralize all the shipment tracking information from different carriers through one dashboard.

Also, you can utilize the automated shipping notification feature to improve your customer post-purchase experience. Customers can get automated emails or SMS notifications when the shipment is delayed, delivered, or on any other key status.

This advanced shipment tracking designed for WooCommerce can significantly decrease WISMO (Where Is My Order?) queries, raise brand awareness, promote new products, and so much more.

TrackingMore as a reputed shipment tracking solution for the eCommerce industry is trusted by many world's leading brands, such as SHEIN, Kaufland, and AliExpress.

Best Shipment Tracking Plugin for WooCommerce

Key Features of TrackingMore Plugin

  • TrackingMore is integrated with over 1,300 carrier partners, offering real-time tracking updates for each shipment.
  • Every order is neatly organized in the shipment dashboard, simplifying management.
  • Features a branded tracking page that also recommends products, aiding in sales promotion.
  • Sends automated email and SMS notifications to customers, effectively reducing WISMO queries.
  • Displays a custom estimated delivery date on the tracking page and notification, enhancing customer experience.
  • Provides internal alerts to merchants for monitoring exceptions and tracking failed order attempts.
  • Dropshipping-friendly, allows specific keywords related to shipping details to be hidden or replaced for added flexibility.

How to Install TrackingMore Plugin into My Store

TrackingMore provides advanced shipment tracking for WooCommerce. To integrate WooCommerce with TrackingMore, please walk through the following step-by-step process of installing the TrackingMore plugin.

How to integrate TrackingMore tracking for WooCommerce stores?

Step 1: Click on "Plugins" from the left menu bar on your WordPress home page.

Step 2: Then, click on "Add plugins" and search for "TrackingMore" in the plugin search bar.

Step 3: Afterwards, the TrackingMore plugin will appear on the screen. Then click on the "Install Now" button.

Step 4: Click on the option "Installed Plugins" to check if the TrackingMore plugin is activated.

Step 5: Inside "Settings, there is an option named "Permalinks." Click on that, scroll down, and hit the "Save changes" button.

Step 6: After that, the TrackingMore icon will appear at the bottom of the side menu bar. Click on it to go to the "TrackingMore Settings" page, where you have to select the names of the most used carriers in the "Couriers field." Also, enable the

Industry leaders trust TrackingMore API

TrackingMore customers across industries are transforming their businesses with the API integration.

Online Retail
Marketplace
Dropshipping
Logistics & 3PL
Marketing
Software
Finance

Solution for online retail industry

Provide a completely seamless branded buyer's journey with TrackingMore. Our platform is designed to make online retail operations fast and more efficient so that your customers can have the perfect post-purchase experience.

  • Reduce WISMO calls
  • Provide branded experiences
  • Cut down operational costs
Learn more

"TrackingMore's tracking API has everything we need to relieve our customer team of the pressure caused by tons of WISMO requests, while fulfilling our customers' needs for higher shipment visibility."
– Min Chen, Senior Supply Chain Analyst, Shein

5X

Efficiency improved

60%

WISMO calls reduced

Read their story > Read the case study

Solution for online marketplaces

Simplify package tracking and bring transparency to your online marketplace. Optimize your platform by integrating TrackingMore’s powerful tracking API as a connecting bridge between sellers and buyers. Build trust and exceed expectations.

  • Increase seller satisfaction
  • Build buyer trust
  • Achieve comprehensive order visibility
Learn more

Kaufland, a prominent German hypermarket chain with over 1,400 stores, has seen innovation in its order tracking operations and an enhancement in team efficiency through the integration of the TrackingMore API.

81%

Decrease in order tracking time

30%

Rise in repeat customers

Read their story > Read the case study

Solution for dropshippers and dropshipping services

Partner up with TrackingMore and get a comprehensive, end-to-end shipment visibility for you. Establish a strong supplier network and boost customer satisfaction by providing transparent and real-time order tracking services to your customers.

  • Increase delivery efficiency
  • Ensure supplier reliability
  • Boost customer satisfaction
Learn more

"Based on the logistics tracking issues faced by merchants and their customers, we started using TrackingMore’s tracking API."
– Billy Zhu, Product Manager, Dropshipman.

<5%

Refund rate

30M+

Orders fulfilled

Read their story > Read the case study

Solution for logistics & 3PL fulfillment services

Manage order and optimize fulfillment processes with TrackingMore’s intuitive tracking API. Our platform is created to streamline all your order tracking needs, from quickly identifying shipment exceptions to shortening fulfillment turnaround times by spotting shipping bottlenecks.

  • Boost logistics efficiency
  • Gain end-to-end shipment visibility
  • Optimize shipping routes
Learn more

Passport Shipping is an international carrier for 3PLs, handling millions of packages worldwide. After integrating TrackingMore API, Passport streamlined its holiday season traffic ultimately increasing its CSAT scores by 6%.

5%

Increase in OTD rates

27%

Reduction in problem resolution time

Read their story > Read the case study

Solution for e-commerce marketing

Integrate TrackingMore tracking API into your company’s MarTech stack and find more smarter marketing opportunities. Connect delivery data to your marketing automation systems and trigger personalized campaigns based on shipment status.

  • Optimize customer journeys
  • Improve consumer targeting
  • Provide branded experiences
Learn more

Bamko is a full-service promotional merchandising agency. TrackingMore helped Bamko achieve a 15% boost in customer retention, ultimately increasing the potency of its customers' brands.

95%

On-time delivery rate

75%

Reduction in data reconciliation time

Read their story > Read the case study

Solution for tech and IT services

TrackingMore’s powerful API is engineered for fast and stable integration into your tech ecosystem. Streamline your operational workflows and use data-driven tracking insights to provide exceptional services to your customers.

  • Fast and stable integration
  • Reduce delivery disruptions
  • Optimize workflow times
Learn more

Denali is a global IT solutions leader that integrated TrackingMore’s API to provide a streamlined experience to its customers in the logistics industry. As a result, Denali saw its customer retention rise to 79%.

79%

Customer retention rate

9%

Reduction in operational costs

Read their story > Read the case study

Solution for financial services

Ensure reliable and fast shipment verification and records with TrackingMore’s reliable tracking API. Gain secure, transparent order visibility in high-risk transactions and analyze tracking data to continually improve fraud prevention model.

  • Reduce fraud and chargebacks
  • Verify shipments
  • Secure transactions
Learn more

Tabby is a Buy Now Pay Later (BNPL) financial service provider that integrated TrackingMore to combat transparency issues, resulting in a drastic decrease in customer-merchant conflicts and scam rates.

65%

Reduced scamming instances

73%

Lower merchant-buyer conflicts

Read their story > Read the case study

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Хотите автоматизировать обновление отправлений или повысить эффективность доставки? Благодаря мощному API TrackingMore у вас под рукой будут все инструменты, чтобы трансформировать путь вашего клиента после покупки.