Aramex Reviews

Poor
4.6
from 0 - 10
Review company
108 reviews on TrackingMore

My first experience excellent

My first experience excellent, thanks Aramex
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It would have been literally faster for me to walk across town and pickup my own parcel.

Worst experience ever, i can’t believe how bad this company is.
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Never deliver as they say

I always get an SMS message saying out for delivery today I wait and wait they never show up ,same thing the next day,I'm fed up with Aramax delivery, not happy at all.
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C.T

Reply Ringz

hey i got the same issue as you! they said my parcel exceeded SGD400 so i have to pay GST and was informed the amount arranged the delivery with me on Friday (Cash on delivery for GST). i waited for entire friday, nobody came. I called the hotline, the person told me my parcel is still clearing clearance. He said \"I\'m looking at my screen ma\'am, it says its clearing for custom\". I was angry because I\'m obviously know how to track the parcel. but i was alr informed that a delivery is coming. Tracking status stated that my parcel has reached singapore since 12 September.... and today is 18 September. Still same status. How long did you receive your parcel eventually?
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Pathetic

I bought a fitness equipment and asked to deliver through Fastway courier. But unluckily these idiots (Aramex) owns it now.(which I don"t know earlier). If I knew it, I should have never bothered to get it delivered through these ones. They dropped around $500 worth gym equipment outside my gate in driveway. I have an intercom outside gate, which they never bothered to use. Luckily my next door neighbour saw it and informed us. I tried to chat with these idiots through Whatsapp and with no reply at all, I got a link to submit enquiry online after waiting for 20 minutes. Worst service ever.. Never again in my life I will use these dirty, cheap sh*t holes.
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Never Again in my life

I bought a fitness equipment and asked to deliver through Fastway courier. But unluckily these idiots (Aramex) owns it now.(which I don"t know earlier). If I knew it, I should have never bothered to get it delivered through these ones. They dropped around $500 worth gym equipment outside my gate in driveway. I have an intercom outside gate, which they never bothered to use. Luckily my next door neighbour saw it and informed us. I tried to chat with these idiots through Whatsapp and with no reply at all, I got a link to submit enquiry online after waiting for 20 minutes. Worst service ever.. Never again in my life I will use these dirty, cheap sh*t holes.
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Always great

Colin the South Wairarapa courier is always friendly and never short of a smile and a chat. He works very hard but you would never know if he was rushed.
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Excellent service for domestic oarcels

I have sent 5 parcels from kzn to gauteng. My deliveries have never taken longer one day. I am really impressed and my parcels have always been delivered in good condition. I would definitely recommend Aramex
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Adele

Reply Adele

Forgot to say that I had notifications on my phone to tell me at all times where the parcel was.
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Excellent Service

Highly recommend Aramex our driver Kah is awesome friendly and helpful nothing is too much trouble
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Very bad service

I will never rely on aramex.
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Terrible experience to Aramex

Parcel has been in transit 1 week from Singapore to Malaysia and there is still no update to the delivery. I believe stock already in Malaysia couple days ago but there is no update in history. Seems like truck is missing.
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Absolutely pathetic

Delivered out of business hours not once but twice!!! No response from trying to contact Have never had this experience with any other delivery service
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Uncoordinated information

My parcel has taken way longer than the given delivery time, the online tracker shows it was delivered but I have not got it and the local office does not know where it is. I hope I eventually get it. I have not enjoyed my experience using this service.
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Excellent Service

Used few times very reliable and good service
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Nike.com G10009538044

My order was arrived perfectly Please continue to deliver your service with all your Heart! More Power Aramex! Thank you very much. Genoroso Gene Eugenio
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Rk

Reply Gene Eugenio

Hi! Did it arrive earlier than the expected time of arrival? Thanks!
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Эдуард

Какой номер горячей линии? Моя посылка 65 дней уже идет
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Honest opinion

Just recieved my parcel within 3 working days for local delivery. Despite all the bad reviews i think i had a pleasant one with tracking and prompt message replies. Thanks Aramex! Do not let bad reviews hurt you. I believe everyone deserves a second chance!
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Bad service

Worst courier service. They received the item from supplier since 10th if April and until now the item is not delivered to us 26th of April
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Drivers need to be more respectful

Dear Aramex... Myself and my family have been through multiple occasions where the driver was so rude, disrespectful and demanding... They also often don't always understand directions.. Additionally they don't come with the right change resulting in us getting less then what we are entitled to.. Today the driver wanted to give me 150 instead of 166.. I asked him to find change and come back as the message from aramex did not say I have to have the right change available.. The driver was upset and hung up on me.. I need to carefully choose your people
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Worst

This company deserve 0 star. Avoid their service if you could or you will be inconvenienced to the highest level. They do not deliver. Their delivery person will just say that the their was a delivery attempt but there was actually none. How convenient for them. Then you have no choice now but to visit their office. So you have to pay taxi now and experience another inconvenience talking and dealing with another set of incompetent people in their office.
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Reki

Reply ABC

or you get your parcel stolen. Its damn unfair honestly!
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Reki

Reply ABC

or you get your parcel stolen. Its damn unfair honestly!
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Total joke

Aramex, a total joke!!! Been forced to use them for a while and always the same story! Delay delay delay... even after the package arrives at the HUB facility, takes not less then 4 days to get it!! I mean, are they serious?!?! So looking at about 10 days for a small envelope to come from USA! Well done guys!!!!
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