Global Cainiao Review
4.1
Based on 101 reviews
  • 68
  • 5
  • 3
  • 5
  • 20
Mister jack ma I return my money.
Khvicha

Scams

2021-07-06 22:14:00

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Scammers!!
Deborah Dyer

Don’t, Dont order from this company. I ordered the Go On grey hair dye. It came with NO instructions, so putting it on my hair did NOTHING. Asked for my $$ back. They refused, then telling me it had to be mixed with hydrogen peroxide in equal parts to dye. I told them since this wasn’t included in the two tubes I got, I should get a refund. They said sorry only give returns on damaged merchandise. It’s all. SCAM

2021-06-17 01:55:35

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Package never received
Nar

Package was never delivered !! SCAM

2021-05-04 11:07:25

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Poor
Jay

Says item delivered but did not receive

2021-03-18 09:48:00

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Reply Jay

Jhonny

Same for me, package Delivered correctly, says in his website, but never arrived to my address. Dispute does not worked and seller did not care either.

2021-05-01 23:02:35

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Extremely unreliable company
9ja breed

I bought item from aliexpress and the supplier made us of cainiao since the 6th of feb and this is 5th of March! I want to believe there is serious traffic or what excuses do they have to have not updated my any of my item since a month time now.

2021-03-05 06:53:41

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The slowest transporter ever.
munchou

I order from Aliexpress several times a year. Since last year (2020), many sellers have been using Cainiao, although I hadn't noticed at first. I realized from the first order that something was wrong, as it took unusually long to reach Japan. Yes, you read well... From China to Japan, it took more than 3 weeks (even more for other items) to reach such a close country! That's not even a 3-hour flight! I am still waiting for a tiny item that they picked on 22nd of January. I won't use their "services" again. They've got a lot to learn from the Japanese post (among many other "good" companies that actually simply do what they are being paid for = their job).

2021-02-22 02:52:45

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Click to review
Audi grill
Robeet

Ordered the part, they came to my door, asked my 13yr old son for money and then left. He couldn't pay so they either returned the package or destroyed it. No card or contact or arrangement to pay the fee and get the goods... There is no contact # or help centre. The absolute worst company, avoid at all costs.

2021-07-06 19:26:50

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please send my package asap, since the 27th it doesn't update
Anam

please send my package as soon as possible, the package has been waiting for a long time, since the 27th of may it hasn't been updated receipt: S00000211489410 name: anam address: jl telarsari rt3 / rw1, majasari bukateja, purbalingga

2021-06-01 15:14:53

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Owner
Joe

Slower than anything else I've come across. Sometimes I wonder if the packages are being walked from A to B. Really, it is a horrible carrier.

2021-04-22 16:55:43

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Pack never arrived
Anonimoarrabbiato

after 2 months that the pack is marked in Cainiao Website as: out of delivery, the pack NEVER ARRIVED

2021-03-05 09:55:50

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Gawa
Limamin Gawa

Ow cainiao since 25/11/2020 to date, no no no parcel no trackin update, no mony i thing this logistic.... Ok Natin.

2021-02-27 07:37:49

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Parcel
Khvicha

Treble makers. No English. No adulation. 3 months waiting package . No knowledge of areas, do not know where is Canada, India, Australia, South America. Shame on you founder. You are in charge to hire normal people.

2021-07-06 22:07:29

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Slowest and turns out to be a scam
Joshina

Ive ordered for the past fews untill now not delivered after sayint product is delivered WHAT A SCAM ! Please this need to be reported

2021-06-05 11:48:21

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No updates on tracking info
Nada

Cant yall read the reviews NO ONE IS RECEIVING TRACKING INFO like ?? Its been two weeks and it still says arrived at country WHERE IS IT ? provide actual tracking information or close this damn company

2021-05-01 14:28:25

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Dissapointed
Jay

I placed a order in December of 2020 through you guys and it is now March and still nothing. Last update was over a month ago that it arrived in destination country. I need answers to why it is taking so long!!!! Order #UT844265330TH

2021-03-06 16:16:49

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Reply Jay

Kits

Same, pretty sure its a scam tracking site.

2021-03-09 20:05:40

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Reply Kits

Pat Byrne

Ordered mini hair roller on 6th March. This morning 20th April received a tiny package with a cheap expandable bracelet... Not the hair roller ordered and paid for. SCAM

2021-04-20 09:59:08

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No delivery
arthur

3 packages, 3 months of waiting, but no delivery. Incredibly dissatisfied.

2021-03-04 15:27:47

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