Global Cainiao Review
4.3
Based on 104 reviews
  • 68
  • 5
  • 3
  • 5
  • 23
No delivery
arthur

3 packages, 3 months of waiting, but no delivery. Incredibly dissatisfied.

2021-03-04 15:27:47

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So slow compared to other delivery companies
123review

I ordered before from the same brand and it was quick it was delivered in just 3 days and it was under strict quarantine period but now it's already 4 days and it's still in the warehouse. It's so slow.

2021-02-14 23:57:43

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Información eficaz
Obdcm

Te dice un aproximado el día de entrega

2021-02-05 16:35:44

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Where the EFF is my package?
Ann

Tracking shows it has been sitting since 12/29/20 in sorting facility. No way to contact them... Would give 0 stars if possible

2021-01-22 17:23:52

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Bubu
Oykies

Pangit ung promo tapos na cancel lang dahil d na delver ni courier mag sira na kau

2021-01-05 01:18:06

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Missing in action
treyvt

Ordered 28 October. As of 20 December, nothing. FB should monitor the sites they allow. Every scammed dollar adds up to big profit for the scammers.

2020-12-20 23:42:19

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The slowest transporter ever.
munchou

I order from Aliexpress several times a year. Since last year (2020), many sellers have been using Cainiao, although I hadn't noticed at first. I realized from the first order that something was wrong, as it took unusually long to reach Japan. Yes, you read well... From China to Japan, it took more than 3 weeks (even more for other items) to reach such a close country! That's not even a 3-hour flight! I am still waiting for a tiny item that they picked on 22nd of January. I won't use their "services" again. They've got a lot to learn from the Japanese post (among many other "good" companies that actually simply do what they are being paid for = their job).

2021-02-22 02:52:45

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Epic
haha peepee

great thing honestly

2021-02-11 21:50:18

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Reply haha peepee

Deez nuts

Yeah right don't lie man!!

2021-06-11 05:03:23

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Reply Deez nuts

JOHNNY DANGER

HEY SQUIRT , YOU MUST WORK FOR CAINIO !!!!!!

2021-09-05 02:20:17

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Same old story
Dan G

Ordered some items, did not realise where it was coming from and did not see any of the below comments prior to ordering otherwise I wouldntbhave bothered. I feel the tracking information is fake, or no one can be bothered to update the information. It baffles me how these companies are allowed to continue to trade. Im at the early stages only been about 23 days but I have emailed that if it does not arrive by the end of this month I will be instructing my bank to.extraxt the funds as this is a fraudulent service used by the company I ordered from Initially

2021-01-26 13:06:18

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Too late
Lekugo

Im wating since one month and they were saying between 10-15 days

2021-01-21 12:03:12

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Without tracking update
Hertz Wadowice

I waiting for tracking update since October last... (LB169824265SG)... I very worry with this kind of service

2020-12-24 16:00:42

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Reply Hertz Wadowice

JOHNNY DANGER

NO PACKAGE & YOU GIVE CAINIO 4 STARS ? MAYBE TOO MUCH SAKI !

2021-09-05 02:26:09

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Gawa
Limamin Gawa

Ow cainiao since 25/11/2020 to date, no no no parcel no trackin update, no mony i thing this logistic.... Ok Natin.

2021-02-27 07:37:49

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2 months and waiting.
Sarah

I highly suspect that this company uses fake tracking information. My package has apparently been sitting at a mystery post in my country (Australia) for over a month now. Not likely!

2021-02-12 09:33:33

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Tracking
Abie

Help,tracking on LXBID000008376643 Thanks..

2021-01-31 12:50:30

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Reply Abie

adi1708-alt_support

Did u shaw wat is says? it says this:Security check failure, It will maybe take a couple days or maybe your order got canceled

2021-03-01 17:25:38

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Cainiao Supper disappointment
Disappointed client

Hi everyone! Just be aware that you never place an online order which delivering company is Cainiao, personally I placed an order in Ali. October 18.2020 and today 22.02.2021 (4 f****ng mnths) still the package didn’t arrive. And there’s couple more orders i did which is also disappeared... Suddenly I figured out it week ago. Shame on you Cainiao!!!

2021-01-22 11:20:32

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Slow
Customer

I ordered something from AliExpress last October 11, 2020 - total of 4 parcels. The year's going to be over in less than 5 days and the parcel did not arrive yet. The tracking website isn't really helpful and there has been no update since it was received by the airline. I'm not even sure if it would really arrive.

2020-12-30 15:01:06

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