PosLaju= less than 5 days
NinjaVan= 4 days
GDex= 1 MONTH ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Ive bought products during the 11.11 sale(delivery partner is Gdex) and i have yet to recieve them up until this day. Utterly disappointed with the extremely slow delivery service.
In retrospect, ive also bought products during the most recent 12.12 sale, but the delivery partner was NinjaVan instead of Gdex. In merely 4 short days, I have already received my products in good condition from NinjaVan. Would definitely recommend NinjaVan instead.
1 star is too much for Gdex....
1st time....delivery within same city....took almost a month to get it
2nd time...delivery from online purchase from another state....bought in Nov and now almost coming to mid Dec.....I hv yet to receive my parcel though tracking shown it has been del to the local Gdex since 28th Nov.....I AM FED UP WITH SUCH SERVICE....THEY DONT EVEN DESERVE A STAR.
GDEX COMPANY PLS CHECK YR BRANCHES STAFF WORKING ATTITUTDE....THERE MUST BE SOME PROBLEMS SOME WHERE..
Very slow service. Approximately 2 weeks+ to ship from Malaysia to Singapore. The most disappointing and frustrating thing is my parcel even went missing. But on their system it’s stated it’s been delivered. Worst service.
Expect your parcel to arrive longer than it took for oversea parcel to arrive. Dari west Malaysia ke Sarawak saja mereka perap parcel sampai seminggu. Dah sampai Sarawak, nak hantar ke daerah alamat perap lagi seminggu, tambah lagi perap kat pejabat gdex daerah perap lagi seminggu. Sampai dkt Bekenu, kitalagi pulak yg pick up dkt agen mrk. Gaji buta
As mention above what amaze me is, they cant send my parcel of stuff to my area while THEY CAN PICK PARCEL AND MAIL FROM MY area. how dumb is that? Each time my mail or parcel mail using GDEX I need to travel 40m to center at Tasek Ipoh. EACH TIME!
The shipment process is pretty fast! It was the 3rd time I used GDex to ship parcels from Singapore to Malaysia (Johor & Selangor). The delivery guy collected the parcel from the sender and the receiver can receive it on the next day!
I love that i’ll always receive my parcel fast. But I’m really not satisfied with the service. My home is flat house which is on second floor, so everytime my parcel arrived, the delivery man always ask me to go down take the parcel. Their reason is because they cannot leave the lorry because lorry cannot lock? Is that logic?! Sometimes my old parents need to go down to take the parcel because I’m not home. I’m working. So poor my parents since they sometimes have joint pain to go up and down. This happen to me or my parents few times already. So I really really hope your staff can deliver in front of house. Please don’t give stupid reason. I pay higher for to use your services so please do your job properly. Don’t “makan gaji buta” by just doing it half way.