My parcel oredi reach kuching for 4 to 5 days but still not deliver that parcel to the customer. Delivery charge is quiet expensive but service is too poor to accept.
Sak sefamily kitak urang tulahhh molah orang giya.
I understand Gdex is now a part of company listed on main board of Bursa. The board of directors should fire all the existing management team for incompetence. How do they explain a parcel taking nearly 2 weeks to reach Kuching from KL? Poslaju, Ninjavan, J&T can do it within 3-4 days, at cheaper delivery cost.
The international hotline is very very bad
They said will give a response but i never received any been waiting for days
Dont think they will ever give a response
Or maybe the international hotline never even existed
Will never use gdex again
The worst courier service ever
Items delivered using GDEX are extremely slow in delivery. Ordered items online on the same day, delivery from China to Malaysia using other courier company is faster than Gdex (even though it is within Malaysia).
Honestly I am really kind to all the delivery man in Gdex accept one! Can't even wait for a sec. It is really annoying when he is ringing the bell every 5 seconds. And his face to me was like meeting his enemy. Very unpolite and rude! Can't accept it!
International parcel taking too long in transit, while the CN has its expiry date. If it's an urgency, not worth to use GDEX as overseas shipment though you've to pay amount of money for the so called fast shipping.
PosLaju= less than 5 days
NinjaVan= 4 days
GDex= 1 MONTH ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Ive bought products during the 11.11 sale(delivery partner is Gdex) and i have yet to recieve them up until this day. Utterly disappointed with the extremely slow delivery service.
In retrospect, ive also bought products during the most recent 12.12 sale, but the delivery partner was NinjaVan instead of Gdex. In merely 4 short days, I have already received my products in good condition from NinjaVan. Would definitely recommend NinjaVan instead.
1 star is too much for Gdex....