GDEX Review
3.8
Based on 54 reviews
  • 38
  • 4
  • 1
  • 1
  • 10
Missing Shipment
Sash

Very slow service. Approximately 2 weeks+ to ship from Malaysia to Singapore. The most disappointing and frustrating thing is my parcel even went missing. But on their system it’s stated it’s been delivered. Worst service.

2020-11-17 19:51:00

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Very very poor service- Delivery Msia to Spore
Your truly dissapointed customer

Sorry to say but very very poor service, need to improve your service. Your service will not be my choice for the next time and will never recommend my friends and family as well!

2020-11-13 07:53:34

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Shipping from Singapore to Malaysia
EY.T

The shipment process is pretty fast! It was the 3rd time I used GDex to ship parcels from Singapore to Malaysia (Johor & Selangor). The delivery guy collected the parcel from the sender and the receiver can receive it on the next day!

2020-10-07 06:42:07

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Gdex
Jim Valentine

Gdex: Taking time doing nothing, if they have the energy.

2020-06-04 10:16:07

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Slow
User

takiing 1 week to ship from Skudai,Johor to Kepong, KL~

2020-01-23 08:31:32

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Very slow
Samdol

After 5 days yet to received my parcel

2019-09-09 15:45:16

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Siput babi punya lambat
Mangsa

Nak dekat sebulan. Shipping dlm negara, mcm shipping oversea, tunggu gdex buat kerja

2020-11-15 11:22:17

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Reply Mangsa

anon

Exactly, they use the excuse of covid, but how come parfel from China is even faster via ABX?

2020-11-19 11:10:15

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My place no covered for delivery
KIM YOUR MAD CUSTOMER

As mention above what amaze me is, they cant send my parcel of stuff to my area while THEY CAN PICK PARCEL AND MAIL FROM MY area. how dumb is that? Each time my mail or parcel mail using GDEX I need to travel 40m to center at Tasek Ipoh. EACH TIME!

2020-10-21 10:02:49

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Prompt delivery
Peei

Would like to give high reviews on the GDEX people who delivered this shipment tracking number MY82086293806 , they delivered the shipment promptly once it has reached klang. Very impressive

2020-08-12 03:42:17

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Mmmmmmmmmmmmm
Mmmmmmmmmm

Mmmmmmmmmmmm

2020-05-10 16:17:39

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Please improve gdex services
HNS

Very poor service

2019-09-17 03:09:38

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Gdex semenanjung ke Sarawak, miri or sibu
Gdex pemalas

Expect your parcel to arrive longer than it took for oversea parcel to arrive. Dari west Malaysia ke Sarawak saja mereka perap parcel sampai seminggu. Dah sampai Sarawak, nak hantar ke daerah alamat perap lagi seminggu, tambah lagi perap kat pejabat gdex daerah perap lagi seminggu. Sampai dkt Bekenu, kitalagi pulak yg pick up dkt agen mrk. Gaji buta

2020-11-17 15:48:58

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Reply Gdex pemalas

anon

Perap sampai masak

2020-11-19 11:09:15

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Reply anon

terukss

bukan saja perap gais tapi kurang ajar hahahaha!

2021-04-22 12:50:31

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Reply Gdex pemalas

anon

Hope Malaysian seller would boycott and not using gdex, otherwise buying from overseas is much faster delivery

2020-11-19 11:12:00

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Slow kura-kura
Sedih

Pickup dkat skudai dah seminggu lpas tu baru updated “in transit” ke petaling..pastu bila nk smpai terengganu?makan masa sebulan?uihh sedih betol pakai gdex.

2020-11-03 19:39:23

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Reply Sedih

anon

Gdex is so depressing

2020-11-19 11:10:47

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Dear GDEX Parit Buntar, Perak,
Loly

I love that i’ll always receive my parcel fast. But I’m really not satisfied with the service. My home is flat house which is on second floor, so everytime my parcel arrived, the delivery man always ask me to go down take the parcel. Their reason is because they cannot leave the lorry because lorry cannot lock? Is that logic?! Sometimes my old parents need to go down to take the parcel because I’m not home. I’m working. So poor my parents since they sometimes have joint pain to go up and down. This happen to me or my parents few times already. So I really really hope your staff can deliver in front of house. Please don’t give stupid reason. I pay higher for to use your services so please do your job properly. Don’t “makan gaji buta” by just doing it half way. Thank you.

2020-09-21 09:55:09

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Late
Daus

Still now not received parcel

2020-06-01 04:12:46

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Unidisciplinary Courier
Lutfee

With the introducing unistorage in IIUM Gombak campus, the courier is tricky utilizing the chance by putting the parcel at the unistorage directly without delivering to the customer. This matter received large complaints from the students. Hopefully, the GDEX will take action on this issue. Thanks

2019-12-17 08:29:15

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