GLS Review
9.5
Based on 35 reviews
  • 0
  • 0
  • 4
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  • 30
TERRIBLE DELIVERY
Daria

I have paid 50 EUR for the delivery of the parcel AT MY DOORS. Noone has notified me that the delivery would come today. Although I have spent the whole day at my appartment, I received the dumb message 'Madame, Monsieur, En votre absence le 19.01.2022, votre colis n'a pas pu vous être remis. Il a été livré dans le point Mondial Relay disponible le plus proche de l'adresse de livraison. Vous pouvez le retirer à l'adresse suivante. ' I HAVE SPENT AT HOME THE WHOLE DAY. This chair is heavy and the point Mondial Relay is 1.5 km from my home. Are they freaking insane? They didn't even leave me the delivery note. I want my 50 EUR back.

2022-01-19 19:20:47

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Car Parts Customer
Jeff

I don't know why a good company like CarParts.com would use a second rate outfit like this. Tracking shows my package to be sitting in my city for an entire week and they keep re-scheduling delivery. I cannot get a phone call or online chat answer as to where I could go to just pick up the package myself. Absolutely terrible

2021-12-18 17:29:18

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Reply Jeff

Jeff

I didn't give this review 5 stars, the computer MADE it 5 stars

2021-12-18 17:30:07

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Reply Jeff

cathy

Ignore my previous comment; that's what I suspected!

2021-12-29 16:33:21

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Reply Jeff

Ed

I had the same experience. Terrible company

2021-12-22 20:35:07

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Reply Ed

Broc

Had the same thing happen to me except they said they lost the package. it was worth 2k. Eff these guys anyone using them should be ashamed

2021-12-22 21:18:12

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Reply Jeff

Tom

Why did you give them 5 stars then?

2021-12-23 00:19:27

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Reply Jeff

Cathy

Thank you for the helpful review. I'm wondering, why did you give it 5 stars; the best rating? I'm noticing many negative reviews but with 5 stars which drives their overall score up, despite the poor review details. Wondering if there is any chance you chose a lower rating but it somehow got changed?

2021-12-29 16:32:48

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Reply Jeff

Pam Z

Same, not only did GLS loose my first package, they also lost the second package to replace the first one they lost!!! And then carparts.com wanting to charge me to get the 3 replacement order sent FEDEX over night to avoid loosing our $2800.00 repair job for our customer.. Zero stars from me if I could do it. Sorry

2022-01-03 16:12:21

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Absolutely shit
Alex

My package sat for almost a week before I started to ship. Then they lost my shit and didn't refund. Would rather have a ups guy fucking my wife then have these people handle my shit

2021-12-08 20:56:05

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Reply Alex

Alex

Wow put one star and now it's five wtf

2021-12-08 20:57:32

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Reply Alex

Bbcslanger101

Your a dumb ass if werent so dumb with your thumb in your ass . U get what u pay for. Gls has the cheapest prices. Beside ups wouldnt fuck yours wife neither . And wow small packages get lost all time .u should know that .

2022-01-15 08:25:13

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Reply Bbcslanger101

Kendra

Has anyone had any luck in actually getting a hold of them? Seems we were doubly dooped, as the company we ordered our item from hasn't been responding since telling us it's in the shippers hands now, and of course we are all here because the shippers suck ass. $60 down the drain.

2022-01-25 19:03:20

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Thieves
John

Package was never delivered but their tracking shows it has been. Their is god awful, as they will merely run you in circles with bullshit responses. Their drivers are thieves, plain and simple.

2021-10-01 03:48:42

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Reply John

Ben

Note: your review was changed by the admins to a 5 star as were QUITE a few of the awful reviews.... GLS and GSO should be boycotted they're nothing more than con men.

2021-11-12 13:17:56

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Reply John

Annoyed

I think they are keeping the shipments and using them personally or selling them off, if not, did they spontaneously combust? They had to go somewhere, not to the correct destination.

2022-01-03 22:14:14

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Reply Annoyed

Aj

Currently in the same boat. My boyfriend ordered the new Xbox. The delivery date changed multiple times and then said it couldn’t be delivered due to weather conditions, and all of sudden it was delivered a day early. No where to be seen, no knock, we were home!! We’ve asked all neighbors and etc. Really surprised Microsoft wouldn’t require a more secure delivery service. Will avoid GLS at all costs. Hoping they just took it back to their Hub.

2022-01-12 05:34:53

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Mrs
Mary B

Great delivery experience. Received 4 big boxes of meat from Butcher Box. No problem whatever. Emmanuel, the driver, was great!

2021-06-06 00:48:03

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Reply Mary B

Dr

You shouldn't eat meat ya cunt

2021-11-17 11:42:48

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Reply Dr

Atdbfh_7

Not a thing you can do about it.

2021-12-29 19:55:59

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Reply Mary B

Annoyed

Yeah right, this is a lie.

2022-01-03 22:11:25

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Toller Service
A.Noll

Ein bisschen Bedenken hatte ich schon, nachdem ich die miesen Bewertungen gelesen hatte. Aber ich bin richtig begeistert über die schnelle Lieferung. Damit hätte ich nicht gerechnet.

2020-07-28 12:41:58

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Click to review
Do not use
Aaron

Terrible company. My shipments keep getting delayed due to invalid zip it says in the tracking. When I tried to chat with about it, they "have no information" "must have been a data entry error" And when I demanded an answer they ended the chat on me. Would not recommend.

2022-01-13 22:00:53

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Reply Aaron

Aaron

I didn't see how to down rate stars!

2022-01-13 22:01:20

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Terrible Company
Aaron Ensweiler

They tried to deliver my package, needed my signature, but never informed me in advance. I rescheduled a delivery for a specific time window the following day. They tried to deliver it outside of the selected window. I wasn't home. Now I've been on hold with their for 45 minutes, and I'm still #37 in line. This company is terrible.

2021-12-08 22:59:53

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Reply Aaron Ensweiler

Aaron Ensweiler

This is supposed to be a 1-star review, but it won't allow me to edit it.

2021-12-08 23:00:53

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Reply Aaron Ensweiler

Modge

But you gave them 5 stars wtf

2021-12-13 19:21:50

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Horrible service
Hemashree

Horrible service. They will never give a reminder of when the package is about to arrive. On top of that, they deliver the package super early in the morning on a random day and the delivery person will simply stand outside and go back as if I would automatically know that someone is standing outside with my package. No phone, no ring, nothing. Then they'll put the package at some store for you to pick yourself. Morons!!!

2021-10-08 08:29:29

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Reply Hemashree

Ben

Note: your review was changed by the admins to a 5 star as were QUITE a few of the awful reviews.... GLS and GSO should be boycotted they're nothing more than con men.

2021-11-12 13:17:45

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Reply Ben

Luc

Why are they changed??

2021-11-17 11:31:56

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Reply Luc

Yolanda

They have the worst service and they probably pay for their reviews to be changed. They don’t deliver your stuff and steal. I called Portos and they are now using FED EX for my items the driver stole.

2021-11-30 23:50:41

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Account Admin
Juliet Ellis

completely unreliable

2021-07-30 18:40:22

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Toller Service
A.Noll

Ein bisschen Bedenken hatte ich schon, nachdem ich die miesen Bewertungen gelesen hatte. Aber ich bin richtig begeistert über die schnelle Lieferung. Damit hätte ich nicht gerechnet.

2020-07-28 12:44:25

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Great
Harry johnson

You know it was well worth it i was upset bout my small package but they made me feel great bout package size they delivered fast and cheap service . I was so excited. I think my package is getting bigger. Thanks gls.

2022-01-15 08:35:44

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Customer
Drew

Horrible company service. After not posting a delivery update on my package I complained to the vendor, then the tracking page showed three rescheduled deliveries and then a delivery at our home in the middle of the day that never happened. My wife and I were both home when our package was reportedly delivered by GLS. It was not delivered.. Don't know why any business would entrust it's deliveries to this company.

2021-12-13 21:40:41

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Reply Drew

cathy

Thank you for the helpful review. I'm wondering, why did you give it 5 stars; the best rating? I'm noticing many negative reviews but with 5 stars which drives their overall score up, despite the poor review details. Wondering if there is any chance you chose a lower rating but it somehow got changed?

2021-12-29 16:32:35

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Reply cathy

Jenny

If you read through them, they didn't give them 5 stars, it won't let them change it.

2022-01-03 22:06:31

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Reply Drew

Call u out

So that messed up review during peak season u just scum. Well no worries u u get what u paid for .

2022-01-15 08:29:45

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Mouhamd
Nuha

المنتج غير فعال نهائيا وأرغب بترجيعه واسترداد المبلغ

2021-10-23 13:13:37

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owner
dfballou

This is a company that has no tracking available, that is worth a dime. so far i have had them twice deliver, 1 left package in middle of yard, other i seen him coming, he was ok..

2021-08-23 23:07:06

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Wow at last a great delivery company
Nini

GLS wow thank you a delivery service with a smile and to the door what a great service. They phoned to make a delivery time 1-2 and delivered 1.45... 5

2020-08-28 17:25:39

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Reply Nini

Luc

Fake

2021-11-17 11:33:06

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Reply Luc

Bill

It sure is fake! They fake their ratings even when the review gives them terrible reviews. What a joke!!

2021-12-07 03:40:49

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Reply Nini

Annoyed

Ha Ha, what a bunch of B.S!

2022-01-03 22:12:03

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