GLS Review
3.6
Based on 117 reviews
  • 90
  • 2
  • 4
  • 0
  • 21
Customer
Bahman Ahmadi

Avoid GLS by all mean; very unreliable. I spent hours on the phone and was unable to reach anyone. They never delivered my package. They BS excuses. I wish I give them minus 10 rating

2021-09-16 19:13:12

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owner
dfballou

This is a company that has no tracking available, that is worth a dime. so far i have had them twice deliver, 1 left package in middle of yard, other i seen him coming, he was ok..

2021-08-23 23:07:06

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Mr
Mike

No way to contact agent - on hold forever! They are very slow to deliver and track online is confusing. Worst shipper possible!

2021-08-13 20:08:56

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Account Admin
Juliet Ellis

completely unreliable

2021-07-30 18:40:22

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jul e.

1****

2021-07-30 18:44:09

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Can't find my house
David

GLS can't find my house,yet I've gotten deliveries from every other company (UPS, PO, Amazon, Fedex,etc).

2021-06-24 15:14:29

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Mrs
Mary B

Great delivery experience. Received 4 big boxes of meat from Butcher Box. No problem whatever. Emmanuel, the driver, was great!

2021-06-06 00:48:03

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Customer
Jean Watanabe

GLS that serves Idaho is the most unreliable shipping company I've experienced.. I don't understand how they are still in operation; they are so bad. I would give zero stars if I could.

2021-08-28 16:23:20

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SHIPPING
JOE

LONG WAITT ON PHONE CALL CUSTOMER SERVICE VERY UFULL !! NEVER ASWERD FAST.

2021-08-20 22:18:04

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lies and falsified signatures
bc

lies and falsified signatures. tracking info says my package was delivered to me. but nobody was home at that time. and somebody (delivery person?) falsified the signature. no reply to online contact form.

2021-08-05 17:09:06

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Doug

Calling is useless. They just make excuses and lie for their couriers

2021-08-07 17:51:43

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DO NOT USE THEM!!!!BEWARE
tin

What can I say ... The most b.astard company is GLS.You are the liars and the ugliest couriers you have.Every time,EVERY time your couriers do not bring the parcel on the specified date.Instead, EVERY time your courier puts the status - not at home. I had a delivery scheduled for Monday July 5th, I WAS HOME THE WHOLE DAY, ME AND MY WIFE!!! YOUR COURIER PUTS THE STATUS THAT NO ONE IS HOME!!!!!!!!! JULY 6 RE-DELIVERY, I WAS HOME ALL DAY AGAIN - NO ONE BROUGHT ANYTHING!!!!!!!!!!!!!!!!! AND TODAY THE STATUS - DELIVERED, BUT I DID NOT GET ANYTHING!!!! DO YOU HAVE A PROBLEM WITH YOUR HEAD???? OR YOUR FU***G COURIERS????? I PAYED FOR THIS WASTE DELIVERY, HOW THE HELL DO I HAVE TO LOOK FOR 2 DAYS AT HOME???? HOW THE HELL HAVE I A DELIVERED STATUS????

2021-07-07 12:52:21

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mr
Benjamin Liang

this company is so fucking dogshit i hope they literally burn to the fucking ground

2021-06-08 04:20:40

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Terrible CS and all around just a sketchy company
Carl Petroff

I'm not sure why Microsoft uses GLS, but they're the worst shipping company I've ever come across. The courier clearly stole and signed for my package knowing it was an Xbox, and i couldn't even get a call back. When i finally did get through, they basically witheld all info and told me to contact Microsoft. Terrible way to treat a paying customer!

2021-09-08 20:52:12

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Container Store delivery
Stacey

This company is a fraud. They STEAL your packages. Delivery driver takes a picture of the package to verify they delivered it. Then was caught on residence camera taking the package out of the building!!!! This company is FRAUDULENT!!! The delivery drivers are THIEVES!!!!!!!

2021-08-21 05:04:04

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Shipping
Nate

This is hands down the absolute worst shipping company in California. Everyday I wonder how they are still in business.

2021-08-06 08:46:48

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Extremely bad company
Anna

They do not send you in advance an approximate time when they can come with a parcel. You have to wait the whole day at home. They will not leave a package where you indicated even if you instructed them to do so. The GLs drives left the rubbish in front of my door from his GLs notes. Try to avoid them.

2021-07-30 16:13:45

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Hardly any package arrives undamaged.
Patrick

Most of the time the content of the package is damaged as well as the package itself. I won't accept another package from GLS into our house. GLS is incapable of doing their job.

2021-06-22 10:23:07

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Tara

Probably because they throw them

2021-06-26 05:20:43

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