To track your Taobao order, you can enter your tracking number given by your Taobao seller in the
rectangle box above and then press the "Track" button. Detailed tracking
results will be shown in a new window instantly.
When tracking your Taobao order, the tracking status may show "Not Found", then possible reasons will be:
1: The carrier hasn't accepted your package yet.
2: The carrier hasn't scanned and entered your package tracking information into their system yet.
3: Your tracking number is incorrect or invalid.
4: Your tracking number has expired and removed from carrier's system.
At
this time, we suggest you try to track again later. Of course, you can
always click the courier name in blue color to enter the courier
official website and contact the customer service representative there.
