Sunyou Reviews

Bad
2.8
from 0 - 10
Review company
517 reviews on TrackingMore

They deserve zero stars but it would let me give it.

I was tracking a package for someone's Christmas I did this for week's then all of a sudden it said it was delivered at 1:00 something in the morning. Umm not sure who it was delivered to but it definitely wasn't me. SYUS002199626. They should investigate whoever the delivery person who supposed to be and fire them misleading, and false information. Also investigate two see if they stole the item. NOT HAPPY
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JMT

Reply SuzyC

Yeah I have parcels sitting in Auckland NZ for MONTHS and never delivered to my city! Seller AND customers are losing money and time ! It’s not right. Their staff is incompetent
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Parcel receive today.

I'm happy that I got my parcel today 22/11/2022. Thank God. It took less than 30 days to receive it as what the tracking update says. Thought they were one of the scammers as what majority of review says. But they are not. Thanks anyway.
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Fake tracking

Avoid using SunYou! Ive paid extra for tracking and they dont give any info about where the hell is my package. Also, and more annoyingly, they DONT even provide an international standard tracking number, only a SunYou number (SYRMxxx). Contacted them weeks ago and still without answer. I give it 1 star only because i cant select 0 stars
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UK Ok

Reply Aln95

Tracking isn\'t fake. It\'s their internal tracking as SunYou isn\'t courier by itself, it\'s just a middleman organizing logistics of passing your parcel to destination country. When arrive to destination country it\'s shipped via local post/couriers.
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Jmt

Reply Aln95

Not fake Just EXTREMELY incompetent! I’ve lost so much time and money because their staff at Auckland New Zealand international depot have had so many of my oarcelsmfor MONTHS and never send to my city. I try and contact them but NEVER get reply
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Service is really appalling

You people are scammers! My early December 2020 order has still not been delivered. Your is incorrect. You people are cheats and frauds
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JMT

Reply Efe

It absolutely is! incompetent! I’ve lost so much time and money because their staff at Auckland New Zealand international depot have had so many of my oarcelsmfor MONTHS and never send to my city. I try and contact them but NEVER get reply - at least 49\% parcels LOST or just sitting in depot - customers AND sellers both lose and SunYou does NOTHING
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Very Bad Experiense

tracker show it out for delivery since Nov 2020, till now not received it
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Orders never received

Lies and more lies. Your customers mostly hate you. Google SoftyStarry. There is nothing that indicates they like you. As for the products you are showcasing, we wouldn't know if they exist because none of us have received what we ordered. Karma is a bitch so enjoy the outcome while it lasts. Jerks like you give online shopping a very bad name.
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UK Ok

Reply Masa

I received all of my parcels so far with no issues. Based on Aliexpress reviews people from Europe and even Russia got no problems. Blame your country COVID restrictions or your local post, cause they are handling your parcel after it arrived to destination country.
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Parcels MIA

Makes me wonder if this company is even real. Of all the items I've bought from Aliexpress 3 months ago, only those shipped through SunYou have failed to arrive.
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BAD SERVICE

SYRM111172740 When will this be delivered!!!!!!
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SuzyC

Reply ANDRE

Good Luck, mine should deliver, not who got it but it wasn\'t me. Hope yours shows up.
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Angry

Not happy with company . Have not received parcel since last year November.
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Bad experience with this company

I need to know where's my parcels : SYRM105180318_SYAET03528433_SYAE002722860
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Been 63 days. Still waiting.

My parcel was delivered to my country on 29th Nov. 2020 but either my country is not delivering it or they never sent the parcel. Either way still waiting for it to arrive at my doorstep. For reference tracking number is - UA322787528SB.
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UK Ok

Reply -_-

Maybe because your country stopped foreign cargos due to Covid? They started to doing it back in July.
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SHIPPEMENT DELY

I DIDN'T GET MY ORDER TILL NOW
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Fake online shops HazelBoulevard

Month long waiting and still counting no parcels receive. I never thought i will fall for this but there is always a first time. Never again. Is sunyou even a real shipping or just made up too. And please remove the best tracking experience...this was a nightmare. I just hope you guys will live happily taking advantage of others 1 is too kind for this
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1 STAR REVIEWS ARE NOT RELIABLE

I'm expecting 4 parcels sent using Sunyou. I don't know yet if this company is reliable or not, but I know that majority of those 1 star reviews isn't. Why? Because people giving 1 star to the courier just because they bought from fake shop or seller send them wrong item. Other reason is giving 1 star because parcel seems to be delayed. WAKE UP PEOPLE - we got pandemic: regular lockdowns and cancelled flights = delays. In many countries all post from China is held on few weeks quarantine, in other it's even completely banned. If that's the case you'll never see your parcel even if would be shipped via DHL/EMS.
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John

Reply UK Ok

If none of the items never showed up after 7 months, and Sunyou\'s website claims all the items arrived in unrealistic 1-2 week time frames, it is not the pandemic it is that SunYou is not shipping out the items as they claim. I would presume you have them 5-stars for items you claim you haven\'t received yet, because you are working for SunYou. Their tracking numbers are fakes as have been attested to by our Post Office.
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UK Ok

Reply John

I\'m not working for SunYou, I\'m waiting for my damn parcels. So far they seems to be reliable, so I gave them 5 stars cause I feel sorry for them. Why would sellers use them if they would be a scam? To refund every customer and getting bad feedback? Parcels I\'m waiting for are from Aliexpress - high rated sellers, multiple positive reviews of items sent this shipping method. You telling me SunYou is fake, sellers are scams and all those Aliexpress comments are fake. Really? Today 1st of my parcels \"Arrived at destination country airport\", so I should receive it after weekend. It\'s in transit since 20 days. BTW why 1-2 weeks is unrealistic? My \"Aliexpress Standard Shipping\" or \"SF eParcel\" or \"Yun Express\" parcels ALWAYS arriving within 8-13 days.
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Sanjay

Reply UK Ok

5 STAR REVIEWS ARE NOT RELIABLE As they almost always come from the shipper itself after many bad reviews.
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UK Ok

Reply Sanjay

But there are barely any positive reviews and none of them sounds like promotion. If they would care about rating on this site they would be posting positive comments every day to rise up their rating. Anyway I wrote to them 2 days ago asking which local courier will be delivering my parcel - no reply yet. Also 2nd of my parcels \"Arrived at destination country airport\". We\'ll see after weekend.
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Gave up hope

Reply UK Ok

Well I hope you get a better outcome. Mine \'arrived at destination country airport\' 91 days ago (20-Oct-20)
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UK Ok

Reply Gave up hope

First 2 parcels \"arrived at facility\" so something has moved. Fingers crossed. I\'ll keep updating.
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UK Ok

Reply Gave up hope

UPDATE: Today 2 of my parcels has been delivered. 1st one shipped 26.12.2020 was delivered by local Royal Mail postman and it has China Post label with different tracking number on. 2nd one was shipped 11.01.2021 and it was delivered by Hermes courier and there\'s only Hermes label on it. So what the hell is people issue with SunYou? I see by looking at comments and some tracking numbers it\'s mainly people from India, middle east and S. Africa. I know for a fact that some of those countries banned shipments from China (and many other countries) or delaying them. Find real source of problem - don\'t blame middleman.
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Aln95

Reply UK Ok

Im from Argentina, and received all my orders without EXCEPT FROM SUNYOU. They dont even provide you a valid tracking number (just SYRMxxx) so I cant inform customs of my order (and I wont be able to receive it). Avoid SunYou like the plague
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Aln95

Reply Aln95

\"Received all my orders without EXCEPTING the ones from SunYou\"^
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In transition 66days

No updates since 30days
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The worst

I will make sure never to order from wish again
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Dog stairs

I ordered a dog stair for car and home. I received a $1.00 dog leash. $28 was taken from my account. I have tried to contact company with no luck. My husband ordered the same dig stairs fir a Christmas gift and received a $1.00 dog leash. They also deducted $28 from account.
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Fobia

Reply CEW

You must be dumb to give 1 star to courier just because some seller scammed you and sent wrong item. It\'s seller who charged you $28 not damn Sunyou. Ppl wanna know is courier reliable not your shopping list. Anyway wtf is dog stairs?
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Rover

Reply Fobia

Lol, dog stairs..
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SCAM! DONT EVER SHIP WITH SUNYOU!

SUNYOU ARE SOME SCAMMERS DONT SHIP WITH THEIR SERVICE!!!
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scam company

is there a way to sue to this company? is it even legal to scam this many people? surely they cant get away with it? we need to do something about it
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Worst than Singapore post

I thought Singapore post was worst but man this Sunyou shit it on another level.. Tracking code: SYRM110611141 I can clearly see a pattern how they work now after reading the reviews here... At least I shouldnt be waiting for my package and ask for a refund from my seller.. Its best to avoid this
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