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Very bad experience with this company, they are delaying my order for more than a week, drivers unprofessional.

now this courier delivery is worst .. very illiterates and unprofessional staff .. my shipment send to wrong emirates and this is 2nd time.. really giving pain. no proper as well.. please keep some good staff.

The delivery man was very professional & very patience. It was my first time experience & it was perfect.

I got msg at noon for the shipment delivery, I waited whole day and cancelled my outside chores bcz of that, now it’s night, but no msg or call received and whole day ruined. Such a 3 rd class service. Soo disappointed.

My parcel shows as `received` in tracking service but I received NOTHING. 1 delivery attempt was made but that courier never messaged me. From what I can see here many more customers have the same problem with you which is that the couriers are UNABLE to find their address. So what are you going to do about this problem?

My parcel To much leght

I never got any call or sms from you for my parcel but parcel status says delivery failed just after customs. Please reply.

THEY DONT ANSWER THEIR PHONE CALLS ITS BEEN A MONTH AND I STILL HAVENT GOT MY ORDER AND THEY KEEP GOING TO THE WRONG ADRESS OVER AND OVER

Arrow Food Distribution Company Al Yarmook (Dist), Opposite 1st Industrial City Buraidha ,Al Qassim Mob. No. 0561966102

First i like to thanks naqel for there fast service...they bring smile on faces which are waiting for there parcel egerly..there servc people also good and polite...thy bring my msny parcels but every tym thy bhev well..naqel iz best servc than ne other..

My personal experience was amazing. I received a Whatsapp message asking for my location and 20 minutes later the Naqel delivery guy was knocking on my door.

I got me a package

One of the best quality services naqel

I saw many bad comments regarding naqel services. but I always received my product on time. some times the delayed due to air shipper or the customs in each country especially during corona... Thank you naqel for best delivery

Naqel are rely improving there services good Job

courier spoke rudely though it is partialy my mistake as I forgot to alter my changed adress but he retrieve my product and he went out of his way to do so buy needs improvement

I saw many bad comments regarding naqel services. but I always received my product on time.

To be honest i was scared from the other reviews. However, they turned out to be very fast. They sent a message this morning asking about the location and it’s 12:07 pm and I’ve just received my shipment from SHEIN. الحمدلله

I saw so many bad reviews but I have used so many times and they delivered very fast... by the way, I am in Hail city,,, maybe they are working very hard on this way because of this... I am very satisfied...

Thank you - although, late, but we received shipment.