USPS Review
2.9
Based on 545 reviews
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The Contents of my Package have been Swapped with GARBAGE!!!
Brennen

I received this package after it was a week late, the box was completely destroyed and after opening, all the contents had been swapped out for something else! This was a crucial package to get to me to continue my business. I am currently out a client and 10's of thousands of dollars for my business. The person who sent it did not get insurance and now it seems USPS just says "Oh well, sucks for you" This company is f**king garbage, will never use this service again and will be sure to go out of my way to inform everyone about my experience with USPS today! This company should be burned to the ground.. Absolutely ridiculous service.

2021-02-16 19:42:20

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No Update
Yoy

My Package has been on the same status since Jan 31st

2021-02-15 22:56:46

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this delivery service sucks!!!
pacman

where the hell in my package????? I ordered something on 1-26-21. it left that location same day...got to atlanta next day and now its a shit show!!! my girlfriend ordered from the same place 6 times after i ordered and has gotten all 6 packages so i dont want to hear the pathetic covid excuse!!! just mail the dam thing---you phone cust serv sucks too....just a revolving prompt wheel.....get your shit together!!! yall had no problem transporting those illegal ballots!!!! 2021-02-04 00:00:00 In Transit, Arriving Late, Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility., 2021-01-31 06:42:00 Arrived at USPS Regional Facility, ATLANTA-PEACHTREE GA DISTRIBUTION CENTER 2021-01-31 05:52:00 Departed USPS Facility, ATLANTA,GA,30354 2021-01-27 05:25:00 Arrived at USPS Facility, ATLANTA,GA,30354 2021-01-27 00:18:00 Departed USPS Regional Facility, KNOXVILLE TN DISTRIBUTION CENTER 2021-01-26 17:15:00 Arrived at USPS Regional Origin Facility, KNOXVILLE TN DISTRIBUTION CENTER 2021-01-26 16:00:00 Accepted at USPS Regional Origin Facility, KNOXVILLE TN DISTRIBUTION CENTER 2021-01-26 00:00:00 Pre-Shipment Info Sent to USPS, USPS Awaiting Item, Copy the resultCopy the linkEmail SubscriptionsReview Select Language Powered byGoogle TranslateTranslate

2021-02-13 17:43:40

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late package
peewee

Ive been waiting now for 2 months and its really bad they keep saying its in monroe nj

2021-02-12 20:42:51

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Well done USPS
K. BRAGA.

Though it took around one month ,I got my package safe & sound at India. Thank you USPS STAFF.

2021-02-12 07:39:34

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Lost package, then found 3 weeks later after I filed a complaint
Rose

U.S.P.S. mail service use to be great. They have gotten unreliable since last year. They lost my package for 3 weeks and then somehow found it after I made a complaint. It also takes 2 to 3 times as long to receive package and mail than it is suppose to take. If U.S.P.S. is overwhelmed with too many packages and mail, please hire more employees. I've never experience this service to be so unreliable as it has become.

2021-02-11 16:58:49

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Worst Shipping Company
Joe

The USPS / United States Postal Service has been the worst company I have ever seen. Whether it's during the pandemic or outside of it, I've had nothing but problems with their service. Over the years, I've seen them lose packages, deliver packages to wrong addresses, never take responsibility for any of their issues, and nothing but problems with deliveries. I've lost so much money by using their service and no matter if you use insurance or not, you very rarely get a refund. Their priority mail is supposed to be delivered within 2 to 3 days guaranteed and they can't even meet their delivery guarantees. I've had a great customer who lost a package because their plane crashed outside of Texas (actually Amazon's plane not postals because they're too cheap to buy their own). You would think they would refund the money and they even said they would, but never received it. I've also seen them deliver a package to the wrong address and they still wouldn't take responsibility for it and claimed there's nothing they could do except file a report and yet again, no refund. Not only do they not know how to deliver packages correctly but their prices go up every year and each year, their service gets even worse than the previous year. If I could give them a negative stars, it would be more accurate and even a 1 star is more than what they deserve. I've never had any issues with UPS or FedEx, like I do with the USPS. If you ever want to use a shipping company, save yourself some time and money by not using the post .

2021-02-16 06:25:28

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Never received my package
Helene

Second time I order a package with USPS as carrier, and second time that I receive an update saying my package was delivered ... but it never was.

2021-02-15 10:35:01

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7 days or Priority Mail and still not there
Sheri

I mailed a package on Feb 5 to Battleground WA. One week later it still has not arrived, but has made a tour of Seattle and Aurora, WA post sites twice. Now it's in Olympia and making it's way by turtle to it final destination which was a time sensitive package. I can't see any reason why it has taken so long or why I am paying a premium price for 3rd class service.

2021-02-13 00:48:09

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Late mail
Zoey

I would have paid to get a priority international mail and they said 6-10 business days and that was from January 25. Am still awaiting said mail. They've no regard for your mail, in that they say one thing but does something completely different and still take your monies

2021-02-12 14:19:31

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Priority Shipping taking 11 days to deliver.
Katie

I sell on Etsy and it is important to ship as fast as possible. My last package weighed a little over four pounds so the postage for priority was over $16 and the label states three days priority. I mailed it on Feb 1, and as of today the 11th, it still hasn't arrived. I also had fragile labels all over the package but I don't have any faith that it will arrive intact. It is a shame that they deliver hundreds of thousands of junk mail every day but don't get the important pieces taken care of and are so rough with packages.

2021-02-11 17:27:08

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Horrible service
Fed Up in Moline

Ordered a new phone online from a seller in TX. Paid $25 for Priority Mail Express on Feb. 6. Seller got it to PO within 2 days. It went from Richardson, TX to the Distribution Center in Coppell, TX on Feb. 9. Tracking says it should have been here in Moline, IL by 3 pm on Feb. 11th. IT IS STILL AT THE DISTRIBUTION CENTER IN COPPELL, TX AND HAS NOT MOVED!!! I WANT MY $25 BACK FOR EXPRESS MAIL AND IF IT DOESN’T MOVE TODAY, I WANT MY $600 INSURED CLAIM PRONTO!!! This phone is for my terminally ill friend and I am beyond upset with the whole PO mess!! Shoulda used FedEx or UPS!!!! Accidentally hit the one star. My review is ZERO STARS!!! I will never trust the PO again

2021-02-16 18:50:00

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It’s been 2 MONTHS!
Big fucken O

I sent a package on December 19 and it was suppose to get there around Christmas Eve on the 24th. However it’s February, we’re already in the next year and still my package hasn’t been delivered. Why pay hundreds of dollars if you guys are not going to deliver my package in a timely manner. At least keep me updated. The last update was on the 24th saying it was still at the facility.

2021-02-15 22:46:54

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CUSTOMER
Picaso

The packages has been for more than 18 days and it's so sad. I need them for urgent cases.

2021-02-13 15:53:45

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the absolute worst experience
rabbi

package coming from florida, guarantee delivery by friday but no one knows where it is. every time i ship usps there is a problem bar none. use fed ex or ups if you need reliable service.

2021-02-12 16:00:59

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Tracking is a joke!
Norm

Mailed a certified letter and checked the tracking which said the letter was still enroute (a month later). This post is a joke!

2021-02-12 00:14:11

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