• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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You will receive email notificaiton when delivery status updated.
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/ Transit(0) Out for Delivery(0)
/ Delivered(0) Expired (0)/Failed Attempt(0)/Exception (0)
iMile tracking, trackingmore provides real-time iMile international waybill tracking via tracking number and iMile tracking API.
I've been waiting for my parcel. You sent a message that I will be notified when it will be dispatched for delivery but no message was received. Now,your courier reached my , unfortunately I was out for couple of hours. He didn't even afford to give me a call wherei n everything is provided for info. That was about to be received before Eid as it is to be a present. Your negligence is such a mess! I tried contacting your call center but to no avail of good response. Worst courier ever!
COMPLAIN | 6042821453985
I received an email from your stating that my parcel will be delivered today 12-05-2021. But when I track my parcel thru your website it shows that it will be delivered on 16-05-2021. Worst shipping company ever.
6050421603927 ,, can i got my shipment today ??
There is no update since yesterday
Click to review
6050621945674 I need my order right now it’s urgent
Hello. I was receiving my package when my driver was extremely rude. He did not come to my house and left with my package. I dont know his name and I still do not have my Shein package. This is his phone number 056 528 4133. I have never received worse treatment before. I would like my package ASAP, tomorrow please. This is terrible business and I will never order via this system again. Very disappointed.
شكرا جدا لكم على سرعه التوصيل خفت جدا لم شقت التعليقات إن شحنتي تتاخر بس وصلت قبل موعدها بي4 أيام شكرا شي إن
After waiting so long for my package when it finally arrived.. the delivery man just dropped it at the door and left.. he didn’t even wait for my reply.. worst delivery ever.. I called him to confirm if he is still waiting with my package and the guy didn’t even reply..