How Can I Track My DB Schenker Package?
If you landed on this page because you were looking for answers to the mind-boggling question, “How can I track my DB Schenker package?” you are in luck. In this section, we will introduce you to two sure ways to track your package, highlighting a third-party option that will become your go-to source for reliable tracking information each time.
DB Schenker has included a tracking tool called Schenker Track and Trace on its official website, which you can use to check the current status update of a package you are sending or expecting. To use this tool, follow the instructions below.
- Start by launching the DB Schenker website on a trusted browser.
- Once on the homepage, scroll down to locate the section labeled ‘Track your shipment.’
- Enter the package’s tracking ID in the provided field and click the track button below it.
- The DB Schenker website will pull up the tracking results and display them on a new page.
-
Via TrackingMore (Powerful Third-party Platform)
TrackingMore is an independent tracking website that connects you to a vast network of carriers, including DB Schenker. You can use this robust platform to track your DB Schenker shipments using the following procedure:
- Open the TrackingMore website.
- Click on ‘Carriers’ at the top of the homepage.
- Scroll down to locate the search field and look up DB Schenker by typing the carrier name.
- Select the DB Schenker icon when it shows up in the results.
- Enter your shipment tracking ID and click the orange track button below the tracking box.
- TrackingMore will bring up the latest tracking results and the entire tracking history of the parcel.
TrackingMore stands out among the two tracking platforms discussed above because of its vast carrier network of 1536 global logistics service providers. When you opt for TrackingMore as your preferred tracking platform, you can track packages from other carriers and not be limited to DB Schenker shipments only, as is the case on the company’s official website.
Businesses looking to integrate DB Schenker package tracking information on their website can leverage TrackingMore’s tracking API. The API is designed to be easily integrated and instantly connect your business to TrackingMore’s carrier network, instantly enhancing your supply chain processes.
DB Schenker Tracking Number
A DB Schenker tracking number is a unique identifier for your package that facilitates efficient tracking from origin to destination. When entered into the Schenker track and trace or TrackingMore, these tracking numbers tell you where a package is, the shipping stages it has gone through, and when it is estimated to arrive.
DB Schenker tracking numbers vary in format. The tracking numbers can be alphanumeric or digits only. DB Schenker packages can have 10, 11, or 20-character long tracking IDs. Below are some package tracking numbers for illustration only.
-ERF26391597
-IEG9246514
-TRLU8868335
-00359094434117407452
If you are wondering where to find your DB Schenker tracking number, start by looking in your inbox for the shipment confirmation email sent by the company. If you bought goods online, the order confirmation email or purchase invoice may contain it. For consignors, the tracking number can be located on the air waybill generated when the package is handed over to DB Schenker.
DB Schenker Tracking Status
When you use the Schenker track and trace tool to track a package, it will return a report with tracking status that you must interpret correctly to know the whereabouts of your package. The table below highlights some common DB Schenker tracking statuses and their explanations to improve your tracking experience.
|
DB Schenker Tracking Status
|
Meaning
|
|
Picked up
|
The item has been picked up from the customer’s location.
|
|
Booked on flight/vessel
|
The shipment has been booked on a flight for export.
|
|
Truck arrives airline warehouse/terminal
|
The DB Schenker truck carrying the package has arrived at the airline warehouse at the export airport.
|
|
Received export warehouse
|
The export warehouse at the airport has received and scanned the shipment for further processing.
|
|
Truck departing forwarder’s export warehouse
|
A truck belonging to a DB Schenker forwarding partner just left the export warehouse and will deliver the package to its next processing facility or airport.
|
|
Estimated time of departure
|
The airline carrying the package has given an estimated departure time.
|
|
Changed estimated time of departure
|
The estimated time of departure issued earlier has changed because of factors like bad weather or technicalities.
|
|
Departed/Confirmed on Board
|
The DB Schenker package is now on board the plane, has departed its origin airport and is heading to the destination country.
|
|
Arrived
|
The DB Schenker package has arrived safely in the destination country and will be checked by the customs officials.
|
|
Proof delivery
|
The DB Schenker office in the country of origin has received a proof of delivery message indicating the package has been delivered as per the agreement.
|
|
Received import warehouse
|
The package has been received and scanned at the import warehouse in the destination country.
|
|
Consignee/Agent informed of arrival
|
The recipient or shipping agent in the destination country has been notified of the package’s arrival.
|
|
Handover of documents to third party at destination
|
The package’s documents have been handed over to the delivery partner in the destination country.
|
|
Out for delivery
|
The DB Schenker package is with a delivery driver heading to the recipient’s stated delivery location.
|
|
Delivered
|
The package was delivered to the consignee successfully.
|
About DB Schenker
DB Schenker is the logistics division of Deutsche Bahn, a German rail operator. DB Schenker was founded in 1872 by Gottfried Schenker in Vienna, Austria. Despite having its roots in the 19th century, DB Schenke thrived throughout the 1900s and established itself as a significant player in the European logistics industry.
In 1997, DB Schenke underwent some restructuring to help it explore new business areas. This process led to the formation of Schenke International, Logistics, and Eurocargo. The company was bought by Deutsche Bahn in 2002. It now offers land transport, air/ocean freight, contract logistics, and 4PL services. It is available in 1850 locations worldwide through a chain of 725 warehouses and more than 76,000 employees.
How to Contact DB Schenker Customer Service
If you want help with any of DB Schenker's services, you can contact their customer support team through the following channels.
For eCommerce brands
For 3PLs & Logistics
For developers