Flash Express Tracking

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    Flash Express branded tracking experience

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    Flash Express tracking API and webhooks

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    Contents

    • Flash Express Tracking
    • How Can I Track My Flash Express’s Package?
    • Flash Express Tracking Number
    • What Does My Flash Express Status Mean?
    • About Flash Express
    • How to Contact Flash Express Customer Service

    Flash Express Tracking

    As technology gets more immersive, package tracking services have become a must in the world of modern e-commerce and logistics. Flash Express, a major logistics company recognizes the significance of transparency and convenience in package delivery tracking. The company offers a tracking system that gives you access to a user-friendly platform that gives you instant updates on your parcels in real time. 

    Flash Express Tracking features a wide range of functionalities, including real-time updates on shipment status and estimated delivery times. Whether it's an eagerly awaited personal package or critical business inventory, Flash Express's tracking service offers a window into the journey of parcels from the sender to the recipient.

    How Can I Track My Flash Express’s Package?

    To track your Flash Express package, you have multiple options at your disposal. You can either go to the official Flash Express website or download their mobile app. Alternatively, third-party shipment tracking platforms like TrackingMore also offer a way to monitor your Flash Express shipment.

    1. Via Flash Express's Official website

    • Launch your browser and go to the Flash Express official website.

    Flash Express tracking page

    • Just below the main menu, you will see the tracking textbox.
    • Enter your tracking number in the "Please enter your Express tracking numbers" field.
    • Click the "Track" button to start the tracking process.

    Flash Express tracking status

    Alternatively, you can download the Flash Express app to keep an eye on your package. However, it's important to note that Flash Express has developed country-specific tracking apps, so make sure to download the version that corresponds to your location.

    2. Via TrackingMore

    • Go to the TrackingMore website and click the "Carriers" tab on the main menu.
    • In the search bar, enter Flash Express.
    • Click the Flash Express icon to be redirected to this Flash Express tracking page.

    TrackingMore Flash Express tracking page

    • Enter your Flash Express tracking number and click the track button.
    • Your tracking information will be displayed on a new page.

    TrackingMore Flash Express tracking status

    With access to over 1,100 carriers, including Flash Express, TrackingMore API ensures comprehensive tracking visibility throughout the entire shipping journey, even when packages transition between carriers. This empowers businesses to seamlessly integrate advanced shipment tracking capabilities into their systems. 

    Flash Express Tracking Number

    Flash Express tracking number format is usually 13 - 17 characters long and consists of a combination of letters and numbers which you can find on the shipping label of your package. 

    Since Flash Express covers four countries, Malaysia, Thailand, Laos, and the Philippines, the format might vary from country to country. 

    The first characters of the tracking number are usually letters, which represent the country or region where the package is being shipped. For example, tracking numbers starting with the letter "TH" are for packages being shipped from Thailand.

    Some examples of Flash Express tracking numbers include:

    - TH0915EKX18T2D

    - FLPHM000002868546

    What Does My Flash Express Status Mean?

    Flash Express tracking service works by sending you the shipment status of each delivery process. Understanding these shipment statuses is crucial to knowing what is happening to your package. Here is the explanation of each Flash Express status.

    Shipment Status

    Status Meaning 

    Your parcel has been picked up by our logistics partner.

    The company responsible for transporting your parcel has collected it from the sender's location or another designated point.

    Parcel has arrived at the sorting facility. 

    The parcel has reached a central facility where packages are organized and sorted based on their destination.

    Parcel has departed from the sorting facility.

    After sorting, the parcel has left the central facility and is on its way to the next stage of its journey.

    Your parcel is being transported.

    Generally means that the parcel is in transit between various points, such as sorting facilities, distribution centers, and delivery routes.

    Your parcel has arrived at the delivery hub.

    The parcel has reached a distribution center that serves a specific delivery area.

    Parcel is out for delivery.

    The parcel is currently on a delivery vehicle and en route to the recipient's address.

    Your parcel information has been modified.

    There has been a change in the details related to the parcel, such as the delivery address, date, or other important information.

    Your parcel has been picked up by our courier.

    A courier from the delivery company has collected the parcel and is now responsible for its transportation.

    Delivery attempt was unsuccessful.

    This status indicates that a delivery attempt was made, but for some reason, the delivery could not be completed. 

    Your parcel has been delivered and signed by the recipient.

    This status confirms that the parcel has been successfully delivered to the recipient and has been signed as proof of receipt.

    About Flash Express

    Flash Express Logistics is a specialized service provider in the field of e-commerce, acting as an integrated delivery platform within the esteemed Flash Logistics Group. It is headquartered in Bangkok, Thailand, and operates in Thailand, the Philippines, and Malaysia. 

    Flash Express was established in 2017 and has continued to grow with over 2,500 delivery points covering all the provinces in Thailand. The company currently has a workforce of more than 10,000 employees who enable Flash Express to handle over one million parcels each day. 

    The company offers a wide range of logistics services, including B2B, B2C, C2C, next-day delivery, and weekly package delivery services. It also provides value-added support tools, such as a shipping rates calculator, a shipping management system, and Flash online widgets.

    How to Contact Flash Express Customer Service

    Flash Express provides a highly responsive customer service experience, tailored to meet the specific needs of various countries. Whether it's 24/7 support in the Philippines, extended daily hours from 8:00 AM to 8:00 PM in both Thailand and Laos or daily service inclusive of weekends and public holidays in Malaysia, Flash Express is committed to offering localized support to ensure customer satisfaction and efficient package delivery.

    Below is the customer service contact information for Flash Express.

     

    Phone 

    Email

    Address

    Thailand

    1436

    [email protected]

    161 Unilever House 7th, 8th floor, Rama 9 Rd, Huaikwang, Bangkok 10310 Thailand

    Philippines

    (02) 8539-4002

    [email protected]

    11F, Robinsons Cyber Sigma, Lawton Ave, Mckinley West, Taguig, 1634 Metro Manila

    Malaysia

    (01) 546 000 825

    [email protected]

    Flash Malaysia Express SDN. BHD 201601028302 (1199241-H) Level 1, Tower 5, Avenue 7, The Horizon, Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur

    Laos

    0309651666

    [email protected]

    Sky Building, 4th floor, Sibon Bhang Village, Chanthaburi District, Vientiane



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