• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
Please enter captcha
Our firewall detects abnormal activity from your IP. Please enter the captcha to
Wrong captcha, please re-enter.
You will receive email notificaiton when delivery status updated.
Invalid email address
/ Transit(0) Out for Delivery(0)
/ Delivered(0) Expired (0)/Failed Attempt(0)/Exception (0)
Simply enter tracking number to track JoeyCo international package right now, get origin/destinations tracking information in one place, it's simple and easy, just give it a try!
I stopped using Amazon because of this very terrible company
I don't know why Amazon keep using this delivery company. They leave your package in a lobby building. No possibility to track the package at all. Worst delivery company ever.
They left a pic of the package at my door but kept the package.
Click to review
33% delivery rate
Out of the 3 first deliveries every had with this company, only 1 have delivered. What kind of company is this? And this is coming from Amazon.. Im starting to think i shouldn't order from amazon anymore.
I was not impressed at first.
The day my package was supposed to arrive, I was home all day, then received an email claiming they had encountered a problem delivering it.
However, when I called cust serv, the agent I spoke with was very nice and professional and assured me they would re-deliver within a certain time frame.
I not only received my package the next day from a very polite employee, but the cust serv agent actually called me back later on that day to ensure I was satisfied.
Hopefully they employ more trustworthy drivers in general, and put in place a better tracking/confirmation system in the future.
Negative 5 stars
THE WORST! Can't even track their packages on their own website. Horrendous.
Amazon Prime Customer
Amazon Prime Customer
Worst delivery service ever. Guaranteed one day delivery never happens when I see JOEYCO as the courier. Now on day 2... still nothing. First attempt made last night at 8:00pm... JOEYCO shows "customer unavailable"... My work location is open 24/7 with shipping / receiving clearly marked. They never rang the bell... Spoke to JOEYCO and asked them to delivery today (day 2 before 4:30pm)... item still not dispatched from their "hub"... will be telling Amazon not to proceed with orders if using JOEYCO.