Pos Laju Tracking

About Pos Malaysia 

Pos Malaysia is the official postal carrier as well as the only authorized universal postal service provider in Malaysia. Tracing its roots to nearly 200 years ago, Pos Malaysia has grown and adapted to the modern age by shifting from a legacy postal carrier to a more versatile parcel and mail service provider. In addition to its core service, the company also offers aviation, retail, finance, and logistics services and products. 

PosLaju Malaysia was launched in 1986 as a subsidiary of Pos Malaysia specializing in international expedited mail services. PosLaju has since become the leading courier service provider in Malaysia, with door-to-door delivery, cash-on-delivery, signature-required delivery, same-day delivery, and next-day delivery services. 

Pos Malaysia Tracking Service

Domestic and international Pos Malaysia services such as parcel delivery, and regular and registered mail delivery are given access to the Pos Malaysia tracking system. This means you can track any package shipped through any of the mentioned services, allowing you to plan your day according to the delivery updates you receive. The tracking service is also available to Pos Malaysia e-commerce fulfillment solutions, offering real-time visibility, and enhancing operational efficiency and customer communication for merchants.

PosLaju Tracking Service

Pos Malaysia's PosLaju tracking service gives you access to the shipment status of your PosLaju shipment, whether it is prepaid, express, or economy. The Pos tracking service remains the same for all its deliveries except for a slight difference for shipments using Tracked Labels. Shipments with Tracked Labels use a slightly different tracking number which doesn't affect how the tracking service works.

• PosLaju Prepaid Tracking

The PosLaju Prepaid service gives you the convenience of paying for pick-ups and drop-offs online. You also get a self-service shipment dashboard where you can access the tracking service for all your prepaid shipments. 

	Service	Description
Domestic	Prepaid Boxes and Envelopes	For items weighing between 500g and 10kgs.  Orange / Red, or Blue colors depending on the area.   Delivery within the next day or 3 working days.
International	Flexipack International	For international items weighing up to 500g  Prices range from RM30 to RM86.  Includes insurance for registered packages.

• PosLaju Express Tracking

As the name suggests, PosLaju Express is ideal when you want your shipment to reach its recipient as soon as possible. All packages shipped using the PosLaju Express services have access to the tracking system for both domestic and international shipments through the official Track and Trace page. 

	Service	Description
Domestic	PosLaju Standard	Weight limit of up to 30kg. Coverage of up to RM300 or the actual value of the goods.
International	Express Mail Service (EMS)	Mail of up to 1 kg or packages of up to 30 kg. Mail should have a commercial invoice or commercial pro forma.
	AsiaXpress	Send/receive mail, packages, and non-dangerous goods with special handling.

• PosLaju Economy Tracking

The PosLaju Economy service is available for both domestic and international shipments but it is way cheaper since it uses the sea or air. All PosLaju Economy shipments boast the Track and Trace feature.

	Service	Description
Domestic	Domestic Sea Parcel Postal Service	Available for deliveries between Peninsular and Sabah/Sarawak and delivery between Sabah and Sarawak. RM8.00 for the first 0.5kg.  30kg weight limit. Estimated delivery time of 14 to 20 days.
International	Air Parcel	For bulky shipments weighing up to 30kg.  The expected time of delivery will vary.
	Surface Parcel	Delivering heavy packages (up to 30kg) globally.  It comes with proof of delivery Longer delivery periods.

• PosLaju Service

These are additional services offered by PosLaju that don't necessarily fall under their main services. The extra services are available for both domestic and international shipments.

	Service	Description
Domestic	Insurance	Covers motorcycle deliveries and general merchandise.
	Motorcycle Delivery	Send or receive a motorcycle anywhere in Malaysia.
International	Pickup Services	The service gets your shipment or mail from your doorstep.
	EZiPoz service	Shop from US eCommerce platforms and ship directly to Malaysia.  Track your package until it arrives in Malaysia.

How to Track Pos Malaysia Package

Tracking your PosLaju or Pos Malaysia shipment is pretty easy; all you need is your package's tracking number and a device with access to the internet. Once you have everything, you can visit the official Pos Malaysia website or download the Pos Malaysia mobile app. Alternatively, you can also use a third-party tracking service provider such as TrackingMore which tends to offer more powerful features. 

1. Via Pos Malaysia Official Website

• Open your browser and visit the official Pos Malaysia website.
• Scroll down and enter your tracking number in the search field.
• Click the Track button at the end of the search field.
• You will be redirected to the tracking page where you will find the shipment status of your package.

2. Via Pos Malaysia Mobile App

• Download and install the Pos Malaysia app from the Google Play Store, App Store, or App Gallery. 
• At the top of the app, there is a Track and Trace section.
• Enter your tracking number in the designated field and click the search button. You can also scan your parcel's barcode.
• You now have access to your parcel's shipment status in real time.

3. Via TrackingMore (powerful third-party platform)

• Launch your browser and go to the TrackingMore website.
• On the main menu click the Carriers tab to access the list of available carriers.
• Use the search feature to look for PosLaju and click the PosLaju icon.
• Enter your parcel's tracking number, and then click the track button.
• You will receive all information regarding the package's delivery status.

One of the main benefits of using TrackingMore is that not only can you track PosLaju parcels, but you can also track shipments from 1100+ carriers. This is especially handy for international packages because you can still track your package even after Pos Malaysia hands it over to a different carrier. 

Why Should I Choose to Track Using TrackingMore over Pos Malaysia?

Even though Pos Malaysia offers a track and trace feature, it's not as comprehensive as TrackingMore which offers more powerful features including being able to track up to 50 packages at once compared to Pos Malaysia's 5 packages. Some additional reasons why you should use TrackingMore over PosLaju include:

• TrackingMore LSP Partners 

Unlike Pos Malaysia's tracking system which can only track parcels shipped through the company, TrackingMore allows you to track any parcel from any carrier thanks to its partnership with more than 1,100 LSPs globally. This is especially useful when Pos Malaysia is a third-party service and needs to change courier service multiple times over the shipment journey.

• Carrier Auto-detect Function

The PosLaju tracking system doesn't recognize any other tracking numbers unless it's from the company. Thanks to TrackingMore’s global LSP partners, you can enter any tracking number on TrackingMore and it will automatically detect which carrier is responsible for delivering your package based on the tracking number format. 

• Clear Shipment Visibility

In some cases, the Pos Malaysia official website might be slow mostly due to traffic or other reasons. This can be a huge inconvenience especially if you rely on the shipment statuses to plan your day. However, this is not the case for TrackingMore. The website is highly optimized with powerful servers that can handle huge amounts of traffic and guarantee full shipment visibility.

Pos Malaysia Tracking Number

Your Pos Malaysia or Pos Laju tracking number is a unique alphanumeric code that allows you to track your shipments. Typically, PosLaju tracking numbers are 13-14 alphanumeric long.  

• PosLaju Tracking Number Format & Example

Two alphabets + nine digits + two alphabets: EX123456789MY

Three alphabets + nine digits + two alphabets: EHE108177925MY

The first letters represent the type of postal service used for the delivery. On the other hand, the last two letters represent the country of origin. The numbers in between have no specific meaning, they only add to the uniqueness of your tracking number. 

You can find your Pos Malaysia tracking number on the purchase receipt or the confirmation email for your package. If you use an online marketplace or an e-retailer, you will find the tracking number in the sale confirmation email or in the orders section. 

What Does My Pos Malaysia Status Mean?

The PosLaju tracking service keeps you updated on your package by using shipment statuses. Understanding these shipment statuses is crucial since it helps you have a clear picture of where your package is located and what is happening to it at that moment. 

Here is the explanation of some of the Pos Malaysia packages’ statuses.

Shipment Status	Meaning
Collected/ Picked up	Pos Malaysia acknowledges they have received your package.
On the way	Your package is in transit either to a sorting facility or for delivery.
Sorting	The shipment is at the PosLaju sorting facility and is being sorted to the right destination.
Sorting completed	Your package has left a sorting facility and is on its way to another facility.
Preparing for delivery	The shipment has been sorted and is being prepared for delivery. You can expect your package soon.
Out for delivery	Your package has been given to a local courier for delivery.
Delivery completed	The shipment has been delivered to the recipient's address.

Pos Malaysia Tracking API

By integrating TrackingMore’s Pos Malaysia Tracking API into your system, you can get a seamless tracking experience without having to switch between platforms and a customized tracking page complete with your company's branding. 

Additionally, the TrackingMore API allows your customers to receive shipment notifications by SMS or email every time there's an update on their shipment status, which improves customers' post-purchase experience and customer satisfaction.

To experience how convenient the TrackingMore API can be, sign up for a free trial today.

FAQs on Pos Malaysia Tracking

• How to check the PosLaju tracking number?

You can find the PosLaju tracking number above the barcode on the package's consignment note. Pos Malaysia mainly uses two formats of tracking numbers. The first format begins with two letters, nine digits, and two letters at the end (EX123456789MY). The second format starts with three alphabets, followed by nine digits, and ends with two alphabets (EHE108177925MY).

• How to track parcels without a PosLaju tracking number?

Unfortunately, you can't track a package without your PosLaju Malaysia tracking number, but you can contact the support team to help you get your Pos Malaysia tracking number. 

• Are PosLaju and Pos Malaysia the same?

No, PosLaju and Pos Malaysia are two independent companies, but Pos Malaysia owns PosLaju. PosLaju specifically handles international expedited mail services while Pos Malaysia is responsible for the delivery of the majority of mail within the country. However, PosLaju can still use Pos Malaysia facilities and services. 

• How long does it take for PosLaju to deliver?

The time to deliver your PosLaju package depends on the postal service used. For example, Express packages can be delivered on the same day or the next day while domestic sea shipments can take up to 20 days.

How to Contact Pos Malaysia

To ensure your issue gets resolved as quickly as possible, PosLaju Malaysia offers different methods to reach their support team from Monday to Friday from 08.30 AM to 05.30 PM except for public holidays. For 24/7 support, you can interact with AskPos, the official PosLaju chatbot.  

Here are the different ways to contact Pos Malaysia.

Contact Method	Details
Address	Dayabumi Complex, 50670 Kuala Lumpur, Malaysia.
Phone	Domestic: 1300 300 300  International: +603 2705 9900
Email	supportcml@pos.com.my care@pos.com.my
Social Media	Twitter - https://twitter.com/posmalaysia Facebook - https://www.facebook.com/posmalaysia LinkedIn - https://www.linkedin.com/company/pos-malaysia-berhad/