Asendia Tracking

How To Track My Asendia Package?

Tracking an Asendia package is a fast and straightforward process that can be done in several ways, as discussed in each section below.

Via Asendia’s Official Website

The Asendia official website offers a two-click method for tracking your packages using the following steps.

1. Visit Asendia’s official website, and in the top right corner, click on the “Tracking” drop-down button.
2. Enter your Asendia tracking number in the field that shows up after step one.
3. Click the search icon and wait for your package’s tracking information to be retrieved.

Via Asendia’s Official Tracking Page

The official tracking page of Asendia is another effective way of tracking the status of your packages as follows.

1. Open the official Asendia tracking page.
2. Enter up to five tracking numbers on a separate line.
3. Click the “TRACK” button and await your shipment’s tracking information.

Via TrackingMore

TrackingMore is a powerful third-party platform that offers the easiest and most convenient way to track your Assendia packages.

Follow the steps below to retrieve all Asendia tracking information and other global shipments.

1. Visit the TrackingMore website and click on the “Carriers” button.
2. Search for Asendia from the carrier list provided and select the logistics provider.
3. Type in up to 50 Asendia package tracking numbers separated by a line.
4. Click the “Track” button and wait for tracking information to appear on the next page.

Why Should I Choose To Track With TrackingMore Over Asendia?

If you have an Asendia package you are tracking, you may ask yourself why TrackingMore is better than other options provided by Asendia.

TrackingMore is a multi-carrier shipment tracking solution that supports 1542 global carriers, enabling you to track your Asendia package throughout its journey and receive up-to-date tracking information, even when there is a carrier exchange.

Another standout feature of TrackingMore is a carrier auto-detection feature. This feature is beneficial when you need to confirm if you have the right tracking number and the correct logistics provider is handling your package.

With TrackingMore, you also gain end-to-end visibility on your package’s status. TrackingMore also records reliable uptime of 99.9% on various tests, even during holiday seasons, ensuring no downtimes, as is common with large logistics companies like Asendia, with millions of customers tracking their orders.

What Is Asendia Tracking Number?

Your Asendia tracking number is a unique code that helps you track your Asendia package via the carrier’s website or using a third-party platform like TrackingMore. Having the correct tracking number is critical to keep up with delivery updates and plan when to expect the package.

Asendia Tracking Number Format and Examples

An Asendia packaging tracking number will vary depending on the location one is shipping from and the package's destination. Asendia has no specific guide for how many characters a package’s tracking number will have. However, Asendia tracking numbers will range from 13-18 characters depending on where a package is coming from and where it is headed.

Each Asendia tracking number is a mixture of letters and numbers. Some examples of tracking numbers include the following.

- LZ527233135FR

- YT2320321266028592

- ASDE10001719013511

What Does My Asendia Shipment Tracking Status Mean?

Asendia Tracking Status	Meaning
Order Created	The retailer has processed the order and shared the information with Asendia to create a shipping label.
Handed to Asendia	The package has been handed over to Asendia personnel.
Transport to delivery center	The package is on its way to the delivery center operated by Asendia or a last-mile partner.
Out for delivery	The package has left the delivery center and is on its way to the recipient.
Departed from Asendia	Your package just left an Asendia sorting facility and is being transported to the next location.
In transit	The package is on the way either by road or air.
Customs data received by partner	The last-mile partner in the destination country has been sent the customs data.
Arrived at destination	The package has been delivered to an Asendia facility or last-mile partner facility in the destination location.
Customs retention	The package has been received at the customs department and held for various reasons.
Out customs authorities. Taxes already paid.	Pending taxes on the package have been cleared, and customs authorities have released the parcel.
Customs clearance completed	The package has gone through all the customs procedures and cleared successfully.
Delivered	The recipient has received the package, or it has been dropped at their mailbox or local post office awaiting pickup.
Item not found	The package cannot be traced due to an error in the tracking number.

Asendia Tracking API

Asendia has an API solution that online retailers can integrate into their websites to help customers track their Asendia packages conveniently. Implementing this API ensures customers can easily monitor the status of their packages and make conclusions from the information retrieved, which helps relieve pressure on the customer support team.

However, the TrackingMore API is a better solution to implement on your website than the Asendia API because it offers more insights and up-to-date tracking information.

Why Should I Use TrackingMore API Instead?

TrackingMore’s tracking API is an easy-to-deploy solution with complete API documentation. Your business does not require a big development team to help you set up the API solution. Its plug-and-play design is the ideal package tracking API solution for seasoned and beginner online retailers. TrackingMore’s API solution also provides reliable stability with 99.9% uptime, meaning minimal troubleshooting instances.

With 1542 global couriers supported, TrackingMore allows you to follow the delivery journey of all Asendia packages and remain on their trail even when handed over to the final-mile courier. The tracking API is also easily scalable and features a bulk order pricing system that allows you to track more packages at an affordable price as your business grows.

Sign up for a free trial of TrackingMore’s API solution and see what it does for your business.

Asendia Shipping & Tracking Service

Asendia offers a myriad of package shipping and tracking services designed to help online retailers deliver to customers worldwide through its e-PAQ International Parcels and Packet Services. The company also offers reverse logistics services via e-PAQ returns. Below is a breakdown of what to expect from each service option.

1. e-PAQ International Parcels and Packet Services

This carbon-neutral Asendia shipping service targets online merchants looking to offer an exceptional post-purchase experience to customers. Below is a breakdown of each Asendia e-PAQ International Parcel and Packet Services.

e-PAQ Service	Description	Tracking	Estimated Delivery
e-PAQ Standard	Packages up to 2kg Delivers globally Asendia partners with local postal operators Delivers to recipient’s mailbox or local postal office	Basic tracking	Varies
e-PAQ Plus	Packages up to 2kgs Delivers globally Last-mile delivery by local postal operator	Standard tracking	Varies
e-PAQ Select	Fast delivery for packages up to 30kgs Delivers to most major and emerging e-commerce destinations Packages can be delivered with the duty paid or unpaid. Economy delivery option available for some destinations	Full tracking	Regional: 2-5 days Intercontinental: 4-9 days
e-PAQ Elite	Fastest global delivery service for packages up to 30kgs Duties are paid upfront or at the customs office	Optimized tracking	Local: 1 Day +1 Regional: 2-3 days Intercontinental: 3-5 days

2. e-PAQ Returns

e-PAQ Returns is Asendia’s dedicated reverse logistics service that is targeted at helping online retailers win more customers and keep existing ones coming back. The Standard Solution under this service offers the merchant access to an online returns portal, choice of retailer or shopper paid returns, comprehensive first-mile carrier network, return centers, and final-mile options.

Online retailers can opt for add-on solutions, including API, inspection and grading, customs, and disposal options. It is worth noting that e-PAQ returns are available for local and cross-border shipments. The service also offers end-to-end tracking for merchants and customers.

What Is Asendia?

Asendia was founded in 2012 when France’s La Poste and Switzerland’s Swiss Post combined forces. More than a decade later, Asendia is renowned for its e-commerce and mail solutions that allow businesses to reach their customers in over 200 global destinations where Asendia has a physical location or last-mile partner.

Asendia is headquartered in Paris, France, and Bern, Switzerland. It is also present in 17 countries across four continents. The company’s combined workforce of over 1,500 employees worldwide and the smart technology that it deploys allows Asendia to offer reliable shipping, tracking, and custom clearance services.

How To Contact Asendia Customer Service?

If you would like to contact the Asendia customer service team to get help tracking your Asendia package or requesting a quote, there is an elaborate way to do so by simply filling out a form. The form requires you to describe your inquiry in detail. The Asendia team reviews the message and reverts with a response. The table below shows the contact methods for customers and businesses.

Inquiring Party	Contact Method	Availability
Shoppers	Customer support form	24/7
Businesses	Sales quotation request	24/7

FAQs on Asendia Tracking

How long is Asendia shipping?

Asendia delivers within different timelines depending on the delivery service chosen. Each package’s delivery time will vary depending on the destination and type of service chosen and any other delivery exception encountered.

Which countries does Asendia ship to?

Asendia is present in 17 countries but can deliver packages to over 220 global destinations.

Who does final mile delivery for Asendia?

Asendia partners with different last-mile partners, including national carriers, to ensure packages reach the recipients. These final-mile delivery partners deliver to private mailboxes and local postal offices, allowing recipients to access their packages conveniently.

Is Asendia USA tracking free?

It is free to track your Asendia USA packages on the couriers' tracking page or using TrackingMore.