• "Not found" means there is no information for the tracking number. ◆ Reason & Action
• You package hasn't been accepted by the courier, which usually happens shortly after the package has
• The carrier hasn't scanned and entered your package tracking info into its system yet.
• There is an error in our tracking system. ◆ What to do?
• Reach out to your seller or shipper for further details.
• Wait for 1-2 days after package taken by courier.
• Track the trakcing number on the courier official website.
Global Registered Airmail/ePacket tracking shows that most orders come within 3o days.
cause no updates of your package. ◆ Possible reason • It’s just not as fast as you expect.
Different from domestic shipping, most international shipping is slower due to the customs
airline arrangement. If the sender chooses some quite slow couriers like China Post, it may take
arrival and a little shipment information may be updated. • Your package is probably between the points.
On the transit, your Shipment is only being scanned on given points during the transport.
will not be updated until the package arrives next points. ◆ What to do?
• It may don't have any updates on the internet, but actually your package is still on the move, just be
patient and track your package a few days later.
• Request your courier or shipping company to check the status of your package.
The status "Expired" means your package has no update info for one month or has not been delivered for
month. ◆ What to do?
• Request your courier or shipping company to check the status of your package. Could I get estimated delivery time？
We can't provide the estimated time. Regarding shipping times, it is depend on the shipping
service you use. Some courier such as DHL/UPS and other commercial courier is very fast, usually take
few days to reach the sender. However, if your package is shipping through postal mail, you may need to
longer. Besides, there are some other factors such as customs processing efficiency and weather.
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Asendia tracking, Trackingmore provides real time Asendia international waybill tracking and Asendia tracking API.
Asendia combines the experience and expertise of our founding companies, La Poste and Swiss Post. As a joint venture, we bring together a wealth of international and local expertise and connections. Today we employ over 1,000 people in fifteen country offices in Europe, Asia, and the USA - a global network blended with a local presence. We like to work in partnership with you, sharing our knowledge and experience to find you the very best and most effective solutions for your business.
Don’t ever use Asendia. They’re stealers ! I have never been any issues with my SHEIN parcels until they collaborate with Asendia.
Avoid this useless service
I've used the Global shipping thru Etsy. Unfortunally they partner with this awful company. I just calculated and they have lost 70% of my overseas packages. If they do arrive, it takes months. I've had to either replace or refund all of them. Since I've started using pirate ship, I've not lost a single package.
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What is taking so long?
Today is November 29. As of November 24 the last added comment by Asendia is "Arrived at destination not available" What the hell does this mean? I need the medication to breathe. Where is it?
Asendia Gloabal International shipping is a complete and utter FAIL
Almost 100% of my packages where I purchased global shipping labels from Asendia/Etsy have failed to be delivered or were extremely late this holiday season!! I'm in the U.S. Asendia is absolutely no help. I have several packages that haven't moved since Dec. 15th shipped in late November! This kind of performance in totally unacceptable! I hope this helps someone!
Asendia Gloabal International shipping is a complete and utter FAIL!
Almost 100% of my packages where I purchased global shipping labels from Asendia/Etsy have failed to be delivered or were extremely late this holiday season!! I'm in the U.S. Asendia is absolutely no help. I have several packages that haven't moved since Dec. 15th shipped in late November! This kind of performance in totally unacceptable! I recommend using PirateShip to purchase international labels form the USA as they will go USPS. I hope this helps someone!
Where is my package after 7 weeks? Label ID: #110825227463