Brazil Correios Tracking

Use TrackingMore to seamlessly monitor your Correios Tracking (Correios Rastreamento) parcels, ensuring a hassle-free delivery experience for all your packages.

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    Brazil Correios branded tracking experience

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    Use TrackingMore to seamlessly monitor your Correios Tracking (Correios Rastreamento) parcels, ensuring a hassle-free delivery experience for all your packages.

    Contents

    • Correios Tracking (Correios Rastreamento)
    • About Correios
    • Correios Tracking Service (Serviço de rastreamento dos Correios)
    • How to Track Correios’s Package (Como rastrear pedido Correios)
    • Correios Tracking Number
    • Correios Tracking Status
    • Correios Tracking API
    • Why Should I Use TrackingMore API Instead?
    • Correios Tracking FAQ
    • How to Contact Correios Customer Support

    Correios Tracking (Correios Rastreamento)

    Correios (the Brazilian post office), officially known as Empresa Brasileira de Correios e Telégrafos (ECT), offers an efficient and reliable tracking system to follow the path of parcels as they move from one point to another. This tracking function allows you to obtain real-time information on all the stages through which your package has successfully passed or which are still to come, giving you the opportunity to respond to exceptions in the shipment and estimate the delivery time.

    Correios tracking is a free and flexible tool that allows users to monitor several shipments simultaneously via the tracking numbers provided. Both you and your customers can access the tracking system (sistema rastreador Correios) either via the official Correios website or via its dedicated mobile app and monitor every stage of the shipping process, from posting to delivery, without having to leave your home.

    About Correios

    Correios Brasil is also named Brazil Post. For more than a century, Correios has played a key role in providing reliable communication solutions to the citizens of Brazil, connecting them with the rest of the country and the world. What began as a lean mail service has evolved to become the leading logistics provider in Brazil, playing a significant role in the global industry. 

    Correios is the holder of the country's first Public Postal License. Over the years, the company has expanded its business scope, incorporating technology to offer online businesses high-quality postal services and e-commerce solutions. The growth of Correios has been driven by strategic acquisitions of subsidiaries, such as Sedex and Correios Celular. These subsidiaries have contributed to expanding its delivery network to all regions of Brazil and beyond, establishing vital connections with other countries.

    Correios Tracking Service (Serviço de rastreamento dos Correios)

    Correios offers a complete catalog of shipping services, covering the specific needs of both individuals and companies, whether they are national or international. In addition, the logistics service provider ensures that customers can conveniently track their packages (rastreamento de Correios), which helps to reduce worries and ensure that shipments are on their way. Below, we present some of the shipping services and details on what to expect when using them.

    National

    • SEDEX

    As the leading express delivery service in Brazil, SEDEX delivers according to your needs, always with the quality of Correios, one of the best postal services in the world! Available throughout Brazil, Correios offers the ideal shipping service for your order.

    Shipping Service

    Description

    Delivery Time

    Tracking

    SEDEX Today

    Express shipping service

    • Postage with delivery until 11 pm

    - at the branches: Monday to Friday until 3 pm and Saturdays until 11 am;

    - in operational units: Monday to Sunday until 6 pm;

    • Postage with delivery until 12 pm the following day

    - in operational centers: Monday to Sunday between 6 pm and 8 pm.

    • Two delivery attempts

    Full tracking

    SEDEX 10

    Express shipping service 

    • Deliver by 10 am the next working day after posting
    • Three delivery attempts

    Full tracking

    SEDEX 12

    Express shipping service

    • Deliver by 12 pm the next working day after posting
    • Three delivery attempts

    Full tracking

    SEDEX 

    Express shipping service

    • Delivery within 5 working days, depending on the shipping address and destination
    • Three delivery attempts

    Full tracking

    • PAC

    PAC is an acronym for “Prático, Acessível e Confiável”, which means “Practical, Accessible and Reliable”. This service offers low-cost shipping options with solutions that are ideal for every need and that cover the whole country. 

    Shipping Service

    Description

    Delivery Time

    Tracking

    PAC

    Specialized non-express nationwide shipping service for goods up to 30kg.

    • Delivery within 10 working days
    • Two delivery attempts

    Full tracking

    • Mini Envios

    Correios Mini Envios, also known as PAC Mini, is a dedicated service by Correios for shipping small, non-urgent packages of limited size and value across the country. This service doesn't permit intra-city deliveries. Furthermore, it's an exclusive offering available only to businesses that have formal agreements with Correios.

    Shipping Service

    Description

    Delivery Time

    Tracking

    Mini Envios

    Economical nationwide shipping service for small parcels of low value up to 300g

    • Delivery within 12 working days
    • One delivery attempt

    Partial tracking

    International

    Correios' Exporta Fácil is an international logistics service that facilitates the process of exporting goods for Brazilian companies and entrepreneurs. This service was developed to simplify and speed up export operations, making them more accessible to a wide audience. 

    Here is the link to estimate your shipping cost (calcular frete Correios). 

    Shipping Service

    Description

    Delivery details

    Tracking

    Express

    • High-priority delivery service
    • Declared value upon shipping
    • Estimated delivery time
    • Maximum weight of 30 kg
    • Available for delivery in over 175 nations

    Full tracking

    Standard

    • Standard delivery service
    • Declared value upon shipping
    • Estimated delivery time
    • Maximum weight of 30 kg
    • Available for delivery in over 200 nations

    Partial tracking

    Economic

    • Cheap delivery service
    • Estimated delivery time
    • Maximum weight of 2 kg
    • Available for delivery in over 200 nations

    Limited tracking

    Logistics for e-Commerce with Correios Log+ 

    Correios Log+ is a complete logistics solution for e-commerce businesses, covering warehousing, order fulfillment, and seamless integration with Correios' array of delivery and reverse logistics services. It's designed for companies selling both domestically and internationally, consolidating all logistics tasks under one renowned operator in the delivery market.

    How to Track Correios’s Package (Como rastrear pedido Correios)

    There are several ways to track the status of your Correios package (rastrear objeto Correios). Below is a step-by-step guide on how to use the official tracking tool and a powerful third-party package tracker. 

    • Via the Official Website

    Correios tracking page

    The official Correios website gives a convenient and easy way to track your package (rastrear Correios) through the following steps.

    1. Visit Correios official website.
    2. Scroll down the page a little and find the box called “Acompanhe seu objeto”.
    3. Enter your tracking number (código rastreios Correios).
    4. Click on the magnifying glass icon and wait for tracking statuses to load.

    Correios tracking status

    • Via TrackingMore (powerful third-party platform)

    TrackingMore is the most reliable option to track your Correios (rastreio dos Correios) packages from origin to destination. You can get real-time shipping notifications about a package by following the procedure below.

    TrackingMore Correios tracking page

    1. Go to the TrackingMore website and click on "Carriers" on the main menu.
    2. Browse through the carriers list or do a search for Brazil Correios using the search box.
    3. Type or paste the tracking number for your package and click the “Track” button.
    4. Your tracking status will appear immediately.

    TrackingMore Correios tracking status

    TrackingMore is a robust third-party shipping tracking platform, which enables the monitoring of up to 50 Brazil Correios package statuses in a single search. It also provides tracking for packages from over 1100 supported couriers.

    Why Should I Choose to Track Using TrackingMore Over the Correios?

    The Correios tracking (Correios rastreamentos) functionality on its official website only covers packages managed by the company. In contrast, TrackingMore offers a more comprehensive tracking solution, integrating with more than 1100 global carriers.

    TrackingMore's unified platform lets you track several packages from different carriers, including Correios. This will save you a lot of time because you won't have to check separate websites to track your packages. 

    If you're an e-commerce retailer, TrackingMore allows you to create customized tracking pages for your customers, which provide detailed information on the status of orders and it also creates an additional opportunity for marketing, and, consequently, increasing sales.

    Another useful feature of TrackingMore is the delivery of notifications. You can set it up to automatically send email and SMS shipping notifications at each delivery checkpoint to give your customers peace of mind. You can select notification triggers of your choice at the click of a button to control when to notify your customers of their order status with a smooth flow of emails or SMS messages. By reducing WISMO requests, TrackingMore ensures a coherent and satisfying post-purchase journey for every customer. 

    Correios Tracking Number

    All SEDEX, PAC, and international packages from Correios are scanned and receive a unique Correios tracking code (código de rastreio Correios). This code can be used to identify and track the package throughout the entire shipping process.

    • Correios Tracking Number Format and Examples

    The Correios tracking number consists of 9 numbers and 4 letters, two of which are located at the beginning and two at the end of the numbering, as in the example: PB105985657BR.

    The initial and final letters provide information about the type of freight (SEDEX or PAC) and the origin of the shipment. For instance, PAC orders typically start with the letter "P", while tracking codes for international Colis items commence with "C". The concluding two letters represent the shipment's originating country, with items shipped from Brazil ending in the "BR" acronym.

    Correios Tracking Status

    Correios tracking is divided into a few main stages, each of which corresponds to a different status in the delivery update.

    Correios Tracking Status

    Meaning

    Objeto postado

    The package has been registered in the Correios system and is waiting to be sent to its destination.

    Objeto em trânsito

    The package has already been sent and is in transit to its destination.

    Objeto em rota de entrega

    The package has reached the actual delivery stage and that it has already left for the delivery route to the recipient's address.

    Objeto entregue ao destinatário

    The package has already been delivered successfully.

    Correios Tracking API

    Correios offers a tracking API, which allows businesses to integrate with the company's package tracking system (sistema de rastreamento Correios). This API enables businesses to access up-to-date information on the status of shipments and packages, making it easier to track deliveries and offering customers a more convenient tracking experience. The Correios tracking API is a valuable tool for companies wishing to improve their logistics and package tracking services. While Correios API focuses on national and international services associated with them, TrackingMore's API offers a broader tracking solution, integrating with a wide variety of global carriers to track parcels from all over the world.

    Why Should I Use TrackingMore API Instead?

    TrackingMore's API is more comprehensive and integrates with 1100+ carriers worldwide. This allows you to track not only packages managed by Correios but also shipments from other international carriers.

    It allows you to have easy integration into multiple programming languages and standardized data for simplified analytics. On top of that, TrackingMore's API offers 24/7 technical support, an exceptional 99.9% API uptime, and military-grade security. Choosing TrackingMore's API means having a complete, efficient, and secure solution for tracking packages, no matter the size or complexity of your operation.

    Try TrackingMore for your business today with a free trial and improve the post-purchase customer experience.

    Correios Tracking FAQ

    • How to search Correios code?

    On the Correios website, there is a section called “Acompanhe seu objeto”. Scroll down the landing page and you will find a box with a search field where you can enter the tracking code. Enter the tracking number provided by the sender and the system will provide updated information about the status of your package. If your package shows postage with DH, it means that the item was posted after the dispatch time, this adds 1 working day to the delivery time.

    • What time does the Correios office open and close?

    Correios’ offices usually operate from Monday to Friday from 8:00 a.m. to 6:00 p.m., but depending on the region and the chosen unit, this can be different. On Saturday, Correios’ offices are usually open from 9 a.m. to 1 p.m., and these hours may be subject to change according to their location. For example, offices located in larger areas may close later.

    • What happens if I suspend Correios' delivery?

    If you request suspension of delivery, the shipment will appear as “blocked” in Correios’ internal system. Then, the agency responsible for the delivery will cancel it and return the package back to the sender.

    How to Contact Correios Customer Support

    You can contact Correios customer support by using any of the options below.

    Channel

    Contact Method

    Operating Hours

    Phone

    3003 0100 - capitals and metropolitan regions (landlines and cell phones) and other locations (cell phones)


    0800 725 7282 - other locations (landline)

    0800 725 0100 - all Brazil (landline)

    Monday to Friday, 8 a.m. to 8 p.m.


    Saturday, from 8 a.m. to 2 p.m.

    People with hearing impairment

    0800 725 0898

    Monday to Friday from 8 a.m. to 8 p.m.

    Saturday from 8 a.m. to 2 p.m.

    (except holidays)

    Complaint recurrence

    Contact form

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