Shopee Express Malaysia Tracking

How to Track Shopee Express’s Package?

You can track Shopee Express packages in numerous ways. This section will highlight the two proprietary methods provided by Shopee Malaysia and the best alternative third-party solution.

1. Via the Official Tracking Page

The Shopee Express official tracking page is another option the company provides to help customers follow the journey of their packages as they are delivered to them.

To use this official tracking page, follow the steps below.

1. Visit the Shopee Express tracking page.
2. Enter the tracking number for the Shopee Express parcel in the search field provided.
3. Click Track and wait for the tracking information to come up.

2. Via the Official Mobile App

Using Shopee’s native mobile app, you can easily track the status of your order without needing a tracking code with the following steps.

1. Open the Shopee shopping app on your mobile device.
2. Under the Me tab, click on My Purchases.
3. Navigate to the To Receive option and select the shipment status of your order.
4. You will be able to view all shipping updates on your order.

3. Via TrackingMore (Powerful Third-party platform)

TrackingMore is the best independent platform for tracking Shopee Express packages and getting timely tracking updates that are 100% accurate.

This newbie-friendly tool can track your package with the following procedure.

1. Visit the TrackingMore website.
2. Select “Carriers” in the navigation column.
3. Locate the carrier list, and search for Shopee Express Malaysia.
4. Enter the package tracking number and click Track.
5. TrackingMore will show you all the tracking information on that particular package.

TrackingMore’s parcel tracking tool performs better than the native methods provided by Shopee Express because it can track packages from 1100+ couriers globally.

Why Should I Choose to Track Using TrackingMore Over Shopee Express?

When tracking your Shopee Express packages, going with the most efficient tracking option ensures you can get accurate results, helping you to be informed about what is happening to the order as it makes its way to the designated delivery point. TrackingMore stands head above shoulders over other tracking options because of its several state-of-the-art features.

The solution’s support for 1100+ global couriers means that your Shopee Express packages can be easily tracked regardless of the courier that the Shopee seller hands it to for fulfillment. This feature is especially vital for cross-border packages that must be delivered across Southeast Asia and China, Taiwan. The tracking results remain consistent at each stage, allowing you to anticipate the next step of the delivery process.

With TrackingMore's carrier auto-detection feature, simply enter your tracking number and the platform will automatically identify the courier handling your order. Without the need for registration, you can track up to 50 packages at once as often as required.

What Is Shopee Express Tracking Number?

The Shopee Express tracking number is a one-of-a-kind code assigned to each package once an order is created and the seller shares the customer’s delivery details.

Shopee tracking numbers are multi-character codes consisting of alphabets and numerals. Typically, the number of characters and format of the tracking number for Shopee packages will depend on the shipping option customers choose and the courier handling the package.

The most common Shopee tracking numbers will have 15 or 17 characters. Below are some examples of real Shopee tracking numbers.

- SPXMY030508504279

- MY236475867901Q

What Do Shopee Express Tracking Statuses Mean?

Shopee Express Tracking Status	Meaning
Order has been created.	The seller has confirmed your order, and a shipping label created.
[DDR sorting center] Your parcel has been picked up.	A DDR sorting center vehicle has picked up the parcel from the seller’s location.
[DDR sorting center] Your parcel has been received by sorting center.	The Shopee Express parcel has been scanned at the DDR sorting center.
[DDR sorting center] Your parcel is being transported to [TGG sorting center].	The parcel has been loaded onto a vehicle for transporting to a TGG sorting center in another location.
[TGG sorting center] Your parcel has been received by sorting center.	The Shopee Express parcel has been successfully delivered to the sorting center and scanned, ready for further processing.
[TGG sorting center] Your parcel is being transported to [Kuala Terengganu Selatan Hub]	Your Shopee Express item is on its way to a processing hub near your delivery location in Kuala Terengganu Selatan.
[Kuala Terengganu Selatan Hub] Your parcel has been received by delivery hub.	The Kuala Terengganu Selatan Hub has received the Shopee Express parcel and scanned it.
[Kuala Terengganu Selatan Hub] Your parcel is being delivered by courier.	The Shopee Express package is out with a delivery driver heading to the designated Kuala Terengganu Selatan delivery or pick-up location you indicated.
[Kuala Terengganu Selatan Hub] Your parcel has been delivered [Wan Muhammad Danish Haikal Bin Wan Mohd].	The parcel has been successfully delivered to the recipient, Wan Muhammad Danish Haikal Bin Wan Mohd, in Kuala Terengganu Selatan.

Shopee Express Tracking API

Shopee Express has an API solution for sellers to integrate into their digital systems to help with order tracking. While this API focuses solely on tracking Shopee parcels and supports only a select number of couriers officially partnered with Shopee, TrackingMore's API provides a broader scope.

Why Should I Use TrackingMore API Instead?

TrackingMore is an indispensable asset for e-commerce merchants looking for an efficient tracking solution that is quick to deploy.

With support for over 1,100 global couriers, TrackingMore’s API not only tracks Shopee parcels but also ensures accurate tracking for shipments across various couriers. This capability makes it a more comprehensive solution for businesses dealing with multiple shipment providers.

If you integrate TrackingMore's API into your operations, you will get:

• Enhanced Customer Trust - TrackingMore’s real-time tracking capability makes the package’s journey transparent, enhancing customer trust and loyalty and boosting repeat business. Reliable and uninterrupted package tracking also positions your brand as customer-centric and enhances its reputation.
• Operational Efficiency - With an average uptime of 99.9%, TrackingMore ensures you can continuously track your shipments and make quick decisions in case of shipment difficulties, boosting your business’ operational efficiency.
• Easy Integration - The low-code nature of TrackingMore’s API solution means your business can easily deploy it and will not require heavy investment in the IT department. It is also a relatively affordable solution for small to medium-sized enterprises needing a world-class tracking API fitting their limited budgets.
• 24/7 Support - The TrackingMore team is available 24/7 to help businesses integrate the solution easily and get support on any other issues, ensuring seamless operations and minimal downtimes.
• Versatility and Scalability - TrackingMore’s API is a versatile tracking solution designed to stably handle sudden traffic surges while performing excellently. As your business grows, the solution is easily scalable to manage increased customer traffic.

Try TrackingMore for a 14-day free trial and provide your customers with an exceptional order tracking experience.

Shopee Malaysia Delivery and Tracking Solutions

Shopee Malaysia is a leading e-commerce platform that delivers customer orders through a network of reputable logistics companies, including POS Malaysia, ABX Express, NinjaVan, Skynet, Poslaju, and Gdex.

In 2018, Shopee Malaysia announced a partnership with DHL that enabled sellers on the platform to opt into shipping with this courier and have customer orders delivered to them the next day in most locations across Malaysia. With DHL, deliveries to other remote locations in the country can be completed in two to three days.

The Shopee Malaysia and DHL agreement also allows store owners to drop off customer orders at DHL ServicePoints scattered across Malaysia, which will be delivered to their customers. For sellers with bulk orders to be fulfilled, DHL also offers a door-to-door pickup and delivery service.

DHL e-commerce’s delivery expertise and shipping hubs around Malaysia help to boost Shopee’s customer experience enhancement efforts. Other initiatives the platform has introduced to enhance customer experience include the SPX my tracking and SPX tracking Malaysia services, allowing customers to monitor their orders' progress.

TrackingMore, a reputable independent tracking platform, offers integrated tracking solutions for various carriers. It supports Shopee Ninja tracking for NinjaVan packages, Shopee ABX tracking for ABX Express deliveries, and J&T tracking for Shopee orders. Users can easily monitor their shipments using the company's website or mobile app.

What Is Shopee?

Shopee is a modern e-commerce platform serving the Southeast Asia region and China, Taiwan. The website sells a wide range of products, including mobile and accessories, health and beauty, men's and women’s fashion, home and living, and automotive accessories. Shopee was founded in 2015 in Singapore and has grown from a small-time local e-commerce platform to a regional powerhouse with several country-specific websites, such as Shopee Malaysia.

The online shopping website stands out among other top e-commerce sites in the region due to the many promotions it offers to its customers. Shoppers on the platform enjoy amazing discounts, secure payment, customer protection through an escrow account, free and fast shipping speeds, and end-to-end shipment tracking.

How to Contact Shopee Express Customer Service?

Contact Method	Details
Phone	03 2777 9222
Email	help@support.shopee.com.my
Online Feedback	Webform
Live chat	Shopee App

FAQs on Shopee Express Shipping and Tracking

What shipping options does Shopee Express offer?

Shopee Express offers two main shipping services, here is:

• Shopee Xpress

Buyers transacting on Shopee Malaysia can select Shopee Xpress as their preferred shipping method at checkout. The e-commerce platform offers this service in conjunction with designated logistics partners, ensuring customers can receive their orders in 1-3 days in Malaysia. Shopee Xpress tracking provides a transparent way for shoppers to track the delivery progress of their orders through the Shopee shopping app or website.

• Shopee Standard Delivery

Shopee Standard Delivery is the company’s regular shipping option that enables customers to receive their orders within Malaysia in 1-7 days. While it is generally slower than other express shipping methods, it is relatively cheaper and has the benefit of Shopee standard delivery tracking through the e-commerce market’s website. When buying something online from Shopee and you are not in a rush to have it delivered, this shipping service is an ideal cost-effective option. Shopee Standard Delivery tracking is available as well.

How do I find my Shopee tracking number?

To find your Shopee tracking number, visit the 'Order Details' page and select 'Ship'. From there, choose the 'Select Carrier' option and pick the appropriate logistics service provider. Enter the tracking number and press 'Ship'. Your tracking number will then be updated under the 'Shipping Information' section.

Why is my tracking number not working or showing no tracking on Shopee Express?

Your tracking number may not work or show no tracking Shopee for several reasons, including the logistics partner or seller providing you with the wrong tracking number. The tracking ID may also fail to work because it has not yet been updated on the logistics partner’s tracking website. In case of an error on the logistics partner’s tracking website, your tracking number will also not work. If the tracking number is not working, you can contact the seller via Shopee chat and request the correct tracking number or track your order’s delivery status.

What is Shopee Express's contact number?

Shopee Express's contact number is 03 2777 9222. You can reach out to them for issues related to delivery such as tracking Shopee Express's packages or speeding up the delivery process.