ePacket Tracking
Seamlessly track your ePacket package journey with TrackingMore. Enter the tracking number to get the latest updates on your ePacket package.
Seamlessly track your ePacket package journey with TrackingMore. Enter the tracking number to get the latest updates on your ePacket package.
Give customers the best post-purchase experience with proactive delivery updates
Designed for developers to integrate USPS tracking functionality easily.
Best tracking tool in Shopify, works perfectly well with dropshipping stores.
ePacket, or "EUB" or "e邮宝", is a package shipping service designed specifically for e-commerce. It is intended to provide online sellers and buyers with faster and more affordable delivery of small, lightweight goods shipped from mainland China and Hong Kong.
Initially, the service was an affordable U.S. delivery solution for Chinese merchants, allowing them to deliver small packages quickly and securely to the United States. However, over the past few years, the ePacket service has gradually expanded to cover various markets worldwide at a lower cost, including more than 40 countries and regions such as Canada, the United Kingdom, Australia, France, Germany, Russia, Brazil Israel, etc. However, It should be noted that ePacket's service to Japan was discontinued on September 30, 2023. From now on, you can use an equivalent service such as Registered Mail or Small Packet Mail (air transport).
Is ePacket the same as EMS? The answer is no. ePacket and EMS are different services.
ePacket is mainly a small package service for cross-border e-commerce. It is relatively low-priced and suitable for small and lightweight packages. It provides affordable shipping and faster delivery time, usually delivered within 7-15 working days. ePacket also provides a full tracking service from shipment to delivery, allowing users to know the status of the package at any time.
EMS is the abbreviation of Express Mail Service. It is more expensive and suitable for packages of all weights and sizes but provides faster service and higher insurance protection. It is usually delivered within 5-15 working days and provides detailed tracking information to ensure that the package is transparent from shipment to delivery. EMS also provides higher insurance coverage, which is suitable for the transportation of valuable items.
Both services are designed to improve the speed and reliability of international package transportation. ePacket is ideal for small, lightweight packages at a lower cost, while EMS offers faster delivery, and higher insurance coverage, and is suitable for packages of all sizes.
ePacket is popular in eCommerce, providing an affordable and reliable way to send small items. It has a wide coverage and can be delivered to almost most countries and regions in the world, so it is regarded as the preferred international shipping option by many eCommerce sellers. Through ePacket, buyers can enjoy a fast and convenient shopping experience, which increases the transparency and trust of shopping.
DHgate is a cross-border e-commerce wholesale platform that offers a variety of products, such as electronics, clothing, accessories, etc. ePacket is a common international shipping option on DHgate, especially for small and light goods. Most sellers on DHgate will provide free ePacket shipping for packages under 2 kg. Through ePacket, sellers on DHgate can quickly send goods to all parts of the world at low shipping costs, and they can generally be delivered within 7 to 20 business days.
The ePacket shipping service provided by DHgate supports order tracking, and buyers can easily track the logistics information of the package on the DHgate website. On the order details page, buyers can find the "Courier Information" section containing the tracking number and check the latest status of the package by clicking the tracking link or entering the tracking number on the designated courier company's website.
On AliExpress, e-commerce sellers can choose to use ePacket as a shipping method for their orders. ePacket usually has a shorter delivery time and can be delivered to the destination country in about 10 to 20 days, ensuring that customers receive their purchased goods in a reasonable time and can track their orders.
On Shopify, ePacket is a good way for merchants to save shipping costs when selling products from China, and most orders will be delivered within 7 to 20 days.
Although ePacket is generally considered a reliable shipping method, sometimes there are some problems, such as the delivery time may be extended or the tracking information may not be accurate enough. Therefore, if you ship with ePacket and the tracking information has not been updated for a long time, you may need to contact the supplier or inquire with the courier for more information.
To help you better grasp the shipping status of the packages, You can use the following three ways to track your order.
Here are the steps to track packages using China Post.
You can track your ePacket orders through the USPS tracking portal. You can track up to 35 packages at one time on this portal.
Note: If you are in other countries, please contact local customer service.
TrackingMore is a comprehensive package tracking platform that supports a network of 1282 major carriers worldwide, including USPS, La Poste, and Deutsche Post.
With TrackingMore, it automatically detects carriers and lets you track up to 50 order numbers simultaneously with just one click, simplifying and streamlining your shipment tracking process.
TrackingMore also provides a dedicated ePacket tracking page, so you can keep track of your package at any time.
After you place an order on the eCommerce Marketplace, sellers will usually send you a confirmation email, where you can find your tracking number.
The ePacket tracking number is a unique identifier for ePacket packages, usually printed on the shipping label in the form of a barcode, and is used to track the status of the package.
The tracking number of ePacket usually has "CN" at the end because the ePacket service was originally launched by China Post, so the tracking number format follows China Post's international standards. The suffix part of the tracking number indicates the original country or region of the package. The specific explanation is as follows:
Although the use of the ePacket service has expanded globally since its origin and the main use country is still China, the tracking numbers of many packages will end with "CN".
TrackingMore API is a powerful multi-carrier tracking solution designed to simplify shipment tracking for businesses. It supports shipment tracking over 1282 global carriers including ePacket, seamlessly integrating real-time tracking information into your system. With a single API call, you can track up to 400 orders, ensuring comprehensive and up-to-date package status. For historical tracking numbers, you can track 20000 tracking numbers per second. For larger customers, the rate limit could be upgraded depending on customer needs.
Here are the benefits of using TrackingMore's tracking API to track your packages.
TrackingMore is trusted by world-renowned brands such as Shein, DJI, and Printify for its excellent service. It provides reliable shipment tracking solutions for businesses of all sizes to help them improve their logistics operations and enhance customer post-purchase experience.
ePacket is a fast, cost-effective global shipping service designed for small e-commerce parcels that typically weigh no more than 2 kg, but have a maximum weight limit of 5 kg in Russia, Israel, and the UK. It enables customers in more than 40 countries to receive their purchases from online stores faster and more economically.
As with all shipping methods, delivery times for ePacket shipping may vary depending on the destination of the package, customs, holidays, and other unforeseen delays. Average delivery times for key routes are 7-15 business days, and if shipping to the United States, packages usually arrive within 10-20 days. Shipping times to other countries may be similar or slightly longer, depending on the shipping route. The average delivery time on major routes is 7-15 business days, and for shipments to the USA, packages usually arrive within 10-20 days.
Final mile delivery of ePackets is handled by local carriers, such as USPS and Canada Post. Each local carrier has its own delivery process, costs, and package requirements.
To contact ePacket customer service, you can follow these steps:
If your ePacket shipment is handled by another country's postal service, you can contact your local postal service for assistance. Check their website for contact information and customer service details.
Use online tracking tools like TrackingMore to get updates and information about your ePacket shipment. These tools often provide customer service contact options as well.
If you purchased an item from an online seller using ePacket shipping, you can also contact the seller for assistance. They can often provide additional information or help resolve any issues with the shipment.
By using these resources, you should be able to get the help you need with your ePacket shipment.
Track your packages across different carriers
TrackingMore integrated with 1282+ carriers, supporting global parcel tracking in one place.
DHL Tracking
UPS Tracking
FedEx Tracking
TNT Tracking
China EMS Tracking
China Post Tracking
Singapore Post Tracking
Hong Kong Post Tracking
Swiss Post Tracking
USPS Tracking
Royal Mail Tracking
Parcelforce Tracking
PostNL International Tracking
Netherlands Post Tracking
Australia Post Tracking
Canada Post Tracking
New Zealand Post Tracking
Bpost Tracking
Brazil Correios Tracking
Russian Post Tracking
Reviews
Looking to automate shipment updates or improve your delivery efficiency? With TrackingMore's powerful API, you'll have all the tools at your fingertips to transform your customer's post-purchase journey.